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Honda of Toms River - Service Center

Toms River, NJ

4.6
3,249 Reviews

3,249 Reviews of Honda of Toms River - Service Center

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July 05, 2025

It was professional from the time I pulled up to check in to the time I left More

by RRYAN7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Ciccone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2025 -

Honda of Toms River responded

Thank you for your wonderful feedback! We're thrilled to hear that your experience at Honda of Toms River was professional from start to finish. We appreciate you taking the time to share your thoughts. Please come back and see us again! Sincerely, The Honda of Toms River Team

July 04, 2025

Ok bought my car in for a air conditioner fan. Now my air conditioner is not working. Extremely load noise coming from the fan area now. Again without my car for another couple days. More

by Qualitymovinginc
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dean Textor
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2025 -

Honda of Toms River responded

I would welcome the opportunity to speak more about your experience, as your satisfaction is our number one priority. If you would kindly leave your full name and contact information, I will be happy to call you at your convenience. Otherwise, please reach out directly so I can be of assistance. Tony Katawick | Service Manager (732) 349-7474 x 2106 | tkatawick@hondaoftomsriver.com

July 04, 2025

they made me come in for no reason after telling me they’d raise the offer for my car. waste of my time. customer service here is subpar at best. More

by Devinplaysthetrumpet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dean Magnavita
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2025 -

Honda of Toms River responded

I would welcome the opportunity to speak more about your experience, as your satisfaction is our number one priority. If you would kindly leave your full name and contact information, I will be happy to call you at your convenience. Otherwise, please reach out to me directly. Thank you! Robert Helle | Sales Director (732) 349-7474 x 2125 | rhelle@hondaoftomsriver.com

July 04, 2025

Expensive cost for repair. Did not tell you had to pay Xtra for credit card. Have 3 Honda CRVs in family. WOULD NOT USE THAT DEALER AGAIN! More

by GEOPETE7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dean Textor
1.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Katawick
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Ciccone
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2025 -

Honda of Toms River responded

I would welcome the opportunity to speak more about your experience, as your satisfaction is our number one priority. If you would kindly leave your full name and contact information, I will be happy to call you at your convenience. Otherwise, please reach out directly so I can be of assistance. Tony Katawick | Service Manager (732) 349-7474 x 2106 | tkatawick@hondaoftomsriver.com

July 03, 2025

The service was excellent and everyone I came into contact with would greet me and ask me if I needed any help. More

by Ottoman292
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Textor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2025 -

Honda of Toms River responded

Thank you so much for your fantastic review! We’re thrilled to hear that you experienced excellent service at Honda of Toms River and that our team was helpful and welcoming. We appreciate your feedback and look forward to serving you again in the future! Sincerely, The Honda of Toms River Team

July 03, 2025

Eliy went above and beyond to help purchase the exact car we wanted. She’s an asset to your dealership. More

by JPALEY1218
Recommend Dealer
Yes
Employees Worked With
Emily Seaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2025 -

Honda of Toms River responded

Thank you so much for your kind words! We're thrilled to hear that Eliy went above and beyond to help you find the exact car you wanted. Her dedication truly makes a difference at Honda of Toms River. We appreciate your feedback and hope to see you again soon! Sincerely, The Honda of Toms River Team

July 03, 2025

I was called for free review. Each time such calls are made a high estimate is presented. Very unhappy with service. Will find another dealership for help. More

by PATELRASHMI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Ciccone
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2025 -

Honda of Toms River responded

I would welcome the opportunity to speak more about your experience, as your satisfaction is our number one priority. If you would kindly leave your full name and contact information, I will be happy to call you at your convenience. Otherwise, please reach out directly so I can be of assistance. Tony Katawick | Service Manager (732) 349-7474 x 2106 | tkatawick@hondaoftomsriver.com

July 03, 2025

They lied about their car service. They checked the boxes without doing the actual work More

by EWILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Doug Lazaro
4.0
This rating includes all reviews, with more weight given to recent reviews.
Karin Towle
1.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Katawick
2.0
This rating includes all reviews, with more weight given to recent reviews.
Dean Magnavita
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2025 -

Honda of Toms River responded

I would welcome the opportunity to speak more about your experience, as your satisfaction is our number one priority. If you would kindly leave your full name and contact information, I will be happy to call you at your convenience. Otherwise, please reach out directly so I can be of assistance. Tony Katawick | Service Manager (732) 349-7474 x 2106 | tkatawick@hondaoftomsriver.com

July 02, 2025

Very welcoming, helpful and knowledgeable working staff. Kept me up to date with everything and haven’t had an issue! More

by MAHECHA.RODRIGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dean Magnavita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2025 -

Honda of Toms River responded

Thank you for your wonderful review! We're thrilled to hear that you found our staff at Honda of Toms River to be welcoming, helpful, and knowledgeable. Keeping you updated throughout your experience is our priority, and we're glad to know everything went smoothly. We hope to see you again soon! Sincerely, The Honda of Toms River Team

July 01, 2025

I have never been happier with the service I've received from this dealership! Everything was explained to me if they found something else with my car they let me know. It was my decision on whether or not More

by RTTIXX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Ciccone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2025 -

Honda of Toms River responded

Thank you so much for your wonderful review! We truly appreciate your kind words about the service you received at Honda of Toms River. It’s great to hear that you felt informed and valued throughout the process. Our team makes it a priority to ensure a transparent and friendly experience for every customer. We look forward to seeing you again and assisting you with your future vehicle needs! Thank you for choosing us! Sincerely, The Honda of Toms River Team