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Honda of Toms River - Service Center

Toms River, NJ

4.6
2,755 Reviews

2,756 Reviews of Honda of Toms River - Service Center

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September 12, 2024

Great service, Dean was very courteous and helpful. Service was quick. Shuttle driver also very nice. More

by JANISFERRERE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept, Dean, and shuttle driver
Sep 13, 2024 -

Honda of Toms River responded

Thank you for your kind words! We're thrilled to hear that you received great service from Dean and that our shuttle driver made a positive impression. At Honda of Toms River, we strive to provide quick and courteous service, and your feedback means a lot to us. We look forward to welcoming you back next time! Sincerely, The Honda of Toms River Team

September 12, 2024

Wait time was good. I was taken care of in a professional kind manner. Thank you. More

by Freya2856
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Scelfo
Sep 13, 2024 -

Honda of Toms River responded

Thank you for your kind words! We’re glad to hear that your wait time was satisfactory and that you felt well taken care of at Honda of Toms River. We appreciate your feedback and look forward to serving you again in the future! Sincerely, The Honda of Toms River Team

September 12, 2024

Here’s a positive feedback for great customer service: --- I wanted to take a moment thank you for providing exceptional customer service. From the beginning, they went above and beyond to More

by GODCRFTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe monica
Sep 13, 2024 -

Honda of Toms River responded

Thank you for your wonderful feedback! We are delighted to hear that you received exceptional customer service at Honda of Toms River. Our team strives to ensure every experience is smooth and enjoyable, and it's great to know they listened to your needs and provided personalized solutions. We appreciate your kind words and look forward to seeing you again soon! Sincerely, The Honda of Toms River Team

September 11, 2024

Unfortunately they did not fix my car issue even after a $400 plus transmission service. More

by MRSJJOSEPH152
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Dept
Sep 12, 2024 -

Honda of Toms River responded

I would welcome the opportunity to speak more about your experience, as your satisfaction is our number one priority. If you would kindly leave your full name and contact information, I will be happy to call you at your convenience. Otherwise, please reach out directly so I can be of assistance. Mike Ciccone | Service Manager (732) 349-7474 x 2106 | mciccone@hondaoftomsriver.com

September 11, 2024

Well run and organized service center. We have used them several times for oil change, coolant service, battery replacement. Service advisor Tom S. was very helpful for a battery replaceme More

by LBEDATSKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom S., service advisor.
Sep 12, 2024 -

Honda of Toms River responded

Thank you for your kind words! We're thrilled to hear that you've had positive experiences at Honda of Toms River, especially with our service advisor Tom. It's great to know that we could assist you with your oil changes, coolant service, and battery replacement. We look forward to serving you again on your next visit! Sincerely, The Honda of Toms River Team

September 11, 2024

Staff are nice. They tell what your car really needs and suggests them. They have a nice waiting area and computers that we can use, which is good since my kid can w More

by aplfoxhound2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Textor
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2024 -

Honda of Toms River responded

Thank you for your feedback! We're glad to hear you had a positive experience at Honda of Toms River. It's great that our staff was able to provide you with honest suggestions for your car and that you and your child were able to enjoy the waiting area amenities. We appreciate your support and look forward to welcoming you back in the future! Sincerely, The Honda of Toms River Team

September 11, 2024

Excellent experience. Faster than original estimate to completion. I forgot to mention part of the metal trim around the hood is discolored they did not notice it either. More

by TROTHERTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
Sep 12, 2024 -

Honda of Toms River responded

Thank you for your feedback! We're thrilled to hear you had an excellent experience with us at Honda of Toms River and that your service was completed faster than expected. We appreciate your observations regarding the trim and the dealership sticker; your insights help us improve. Please feel free to reach out to us to discuss the trim issue further. We look forward to assisting you again! Sincerely, The Honda of Toms River Team

September 11, 2024

Well organized and they know what they are doing, they are willing to work with you to get the job done. More

by AYODELEMAJAYI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Textor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2024 -

Honda of Toms River responded

Thank you for your wonderful review! We’re glad to hear that you found us well organized and knowledgeable at Honda of Toms River. Our team is always committed to working with our customers to ensure a great experience. We look forward to assisting you again in the future! Sincerely, The Honda of Toms River Team

September 11, 2024

I dealt with Doug buying a used car and he was very helpful. I have very limited time and he worked around my schedule. The communication was great with Doug and Lexy. Emails were answered timely an More

by KDEWITT715
Recommend Dealer
Yes
Employees Worked With
Doug Lazaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adel Kamel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lexy
Sep 12, 2024 -

Honda of Toms River responded

Thank you for your wonderful review! We are thrilled to hear about your positive experience with Doug and Lexy at Honda of Toms River. We're glad they could accommodate your schedule and provide timely communication. It's fantastic that you're considering us, even as a lifelong Ford fan! We appreciate your recommendation and hope to see you again in the future. Safe travels in your new vehicle! Sincerely, The Honda of Toms River Team

September 10, 2024

I’m very happy to come to this place today. Last time, I brought a different car to be fixed at Howell, and I was very dissatisfied because the technician told me that fixing this part would be More

by NGUYENJJJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
Sep 12, 2024 -

Honda of Toms River responded

Thank you for sharing your experience with us. We are glad to hear that you had a positive visit at Honda of Toms River. Your feedback about your previous experience is important, and we appreciate you giving us the opportunity to help you this time. We hope to see you again for any future needs! Sincerely, The Honda of Toms River Team

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