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Honda of Toms River - Service Center

Toms River, NJ

4.6
3,147 Reviews

3,147 Reviews of Honda of Toms River - Service Center

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March 08, 2025

this was my first visit to this Honda dealer before I bought the car in New York State. I was very happy with everything at your dealership the people speed of getting everything done just the way I woul More

by Dennhome99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Textor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2025 -

Honda of Toms River responded

Thank you for your wonderful review! We’re thrilled to hear that your first visit to Honda of Toms River exceeded your expectations. It's fantastic that you appreciated our team's efficiency and service as you made your car purchase from New York State. We look forward to serving you again in the future! Sincerely, The Honda of Toms River Team

March 07, 2025

I’ve always gone to Toms River Honda to service my vehicle and I’ve never been disappointed. They are professional, and my car always runs perfectly. More

by RETIREE748
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Textor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Ciccone
Mar 07, 2025 -

Honda of Toms River responded

Thank you for your wonderful review! We're thrilled to hear that you've consistently had a positive experience at Honda of Toms River. Our team is dedicated to providing professional service, and we’re glad to know that your car is running perfectly. We look forward to seeing you again for your next service! Sincerely, The Honda of Toms River Team

March 06, 2025

Great service i will be back to other services that will be needed in the future More

by STARSUN22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Textor
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2025 -

Honda of Toms River responded

Thank you for your positive feedback! We're thrilled to hear that you had a great experience at Honda of Toms River. We look forward to serving you again for any future needs. Safe travels until then! Sincerely, The Honda of Toms River Team

March 05, 2025

Our salesman Jonathan was the best even when my husband was not being kind Jonathan stayed very respectful We would definitely use him again thank you More

by MNIBLETT28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adel Kamel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Malave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2025 -

Honda of Toms River responded

Thank you for your wonderful review! We're thrilled to hear that Jonathan provided you with such excellent service, even in challenging moments. At Honda of Toms River, we strive to treat all our customers with respect and professionalism. We're looking forward to assisting you again in the future! Sincerely, The Honda of Toms River Team

March 05, 2025

Not Happy, I paid $3,890 in repairs. Forgot I left coupon home for 15% off. When I got home and called they said they would give me $150. Credit. I should I gotten at 15 % close to $ 60 More

by superdavescholl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Textor
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2025 -

Honda of Toms River responded

I would welcome the opportunity to speak more about your experience, as your satisfaction is our number one priority. If you would kindly leave your full name and contact information, I will be happy to call you at your convenience. Otherwise, please reach out directly so I can be of assistance. Tony Katawick | Service Manager (732) 349-7474 x 2106 | tkatawick@hondaoftomsriver.com

March 04, 2025

Make sure they do their job. Before You leave the dealership. Especially at the shop on the weekends. They often forget things and it looks like their supervisor/manager don’t ch More

by BURDZYK92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adel Kamel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Seaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dean Textor
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2025 -

Honda of Toms River responded

I would welcome the opportunity to speak more about your experience, as your satisfaction is our number one priority. If you would kindly leave your full name and contact information, I will be happy to call you at your convenience. Otherwise, please reach out directly so I can be of assistance. Tony Katawick | Service Manager (732) 349-7474 x 2106 | tkatawick@hondaoftomsriver.com

March 03, 2025

The dealership is wonderful and I have always had very positive experiences with the Service Center. I was not pleased with the mechanic today – recommending services that I knew were done only 10 days pr More

by LAURIE.STERNLIB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Textor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2025 -

Honda of Toms River responded

Thank you for your feedback, Laurie. We're glad to hear that you have had positive experiences with Honda of Toms River's Service Center in the past. We understand your concerns regarding the mechanic's recommendations, and appreciate you bringing this to our attention. We are committed to providing quality service, and your input helps us maintain our standards. If you have any further concerns, please feel free to reach out to us directly. We look forward to serving you again. Sincerely, The Honda of Toms River Team

March 03, 2025

It’s great, customer service was good. They service my car in a timely manner, and even give me a courtesy vehicle. More

by STANNREECE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean
Mar 03, 2025 -

Honda of Toms River responded

Thank you for your wonderful feedback, Stan! We're thrilled to hear that you had a great experience with our customer service and appreciated the timely service on your vehicle at Honda of Toms River. Providing courtesy vehicles is just one of the ways we strive to make your visit as convenient as possible. We hope to see you again soon! Sincerely, The Honda of Toms River Team

March 03, 2025

I have been going to honda of toms river for all of the work on my crv. The staff are all excellent and knowledgeable. More

by KGARRISON0256
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manager in the service department.
Mar 03, 2025 -

Honda of Toms River responded

Thank you for your kind words! We're thrilled to hear you've had a great experience with our team at Honda of Toms River while taking care of your CR-V. We appreciate your loyalty and look forward to assisting you again in the future! Sincerely, The Honda of Toms River Team

March 02, 2025

Would have liked more explanation about why the repairs were needed. Seemed to just keep adding things up with no explanation More

by GRASSMANN221
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Textor
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Employee at payment counter
Mar 04, 2025 -

Honda of Toms River responded

I would welcome the opportunity to speak more about your experience, as your satisfaction is our number one priority. If you would kindly leave your full name and contact information, I will be happy to call you at your convenience. Otherwise, please reach out directly so I can be of assistance. Tony Katawick | Service Manager (732) 349-7474 x 2106 | tkatawick@hondaoftomsriver.com

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