Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Honda of Toms River - Service Center

Toms River, NJ

4.6
2,971 Reviews
Call Service Center (732) 427-8408

2,971 Reviews of Honda of Toms River - Service Center

Sort by
March 03, 2025

It’s great, customer service was good. They service my car in a timely manner, and even give me a courtesy vehicle. More

by STANNREECE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean
Report | Print
Mar 03, 2025 -

Honda of Toms River responded

Thank you for your wonderful feedback, Stan! We're thrilled to hear that you had a great experience with our customer service and appreciated the timely service on your vehicle at Honda of Toms River. Providing courtesy vehicles is just one of the ways we strive to make your visit as convenient as possible. We hope to see you again soon! Sincerely, The Honda of Toms River Team

March 03, 2025

I have been going to honda of toms river for all of the work on my crv. The staff are all excellent and knowledgeable. More

by KGARRISON0256
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manager in the service department.
Report | Print
Mar 03, 2025 -

Honda of Toms River responded

Thank you for your kind words! We're thrilled to hear you've had a great experience with our team at Honda of Toms River while taking care of your CR-V. We appreciate your loyalty and look forward to assisting you again in the future! Sincerely, The Honda of Toms River Team

March 03, 2025

The dealership is wonderful and I have always had very positive experiences with the Service Center. I was not pleased with the mechanic today – recommending services that I knew were done only 10 days pr More

by LAURIE.STERNLIB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Textor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 05, 2025 -

Honda of Toms River responded

Thank you for your feedback, Laurie. We're glad to hear that you have had positive experiences with Honda of Toms River's Service Center in the past. We understand your concerns regarding the mechanic's recommendations, and appreciate you bringing this to our attention. We are committed to providing quality service, and your input helps us maintain our standards. If you have any further concerns, please feel free to reach out to us directly. We look forward to serving you again. Sincerely, The Honda of Toms River Team

March 02, 2025

Would have liked more explanation about why the repairs were needed. Seemed to just keep adding things up with no explanation More

by GRASSMANN221
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Textor
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Employee at payment counter
Report | Print
Mar 04, 2025 -

Honda of Toms River responded

I would welcome the opportunity to speak more about your experience, as your satisfaction is our number one priority. If you would kindly leave your full name and contact information, I will be happy to call you at your convenience. Otherwise, please reach out directly so I can be of assistance. Tony Katawick | Service Manager (732) 349-7474 x 2106 | tkatawick@hondaoftomsriver.com

March 02, 2025

everyone was so attentive and eager to help. i appreciated how knowledgeable franki was and made the process smooth and easy. More

by jaeleenregaspi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Valanzola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Seaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Vizcaino Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Franki Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 03, 2025 -

Honda of Toms River responded

Thank you for your kind words! We're thrilled to hear that you found our team at Honda of Toms River attentive and helpful. It's great to know that Franki was able to make your experience smooth and easy. We look forward to assisting you again in the future! Sincerely, The Honda of Toms River Team

March 02, 2025

La persona que me atendio fue muy amable y profecional muchas gracias por el servicio More

by MAYRAURBINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Textor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 03, 2025 -

Honda of Toms River responded

¡Gracias por tu reseña! Nos alegra saber que recibiste un servicio amable y profesional en Honda of Toms River. Apreciamos que tomaste el tiempo para compartir tu experiencia. ¡Esperamos verte de nuevo pronto! Atentamente, The Honda of Toms River Team

March 02, 2025

Emily and Jay had great customer service and got us the exact cars we wanted with no delay. If I need another car I will definitely seek their service. More

by Omar Amer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Valanzola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Seaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 03, 2025 -

Honda of Toms River responded

Thank you for the fantastic review, Omar! We're thrilled to hear that Emily and Jay provided you with excellent customer service and helped you find the exact cars you wanted without any delays. We look forward to assisting you again at Honda of Toms River for your future car needs! Sincerely, The Honda of Toms River Team

March 01, 2025

Very pleasant staff and willing to work with customers to make a successful transition for all More

by DEBC022590
Recommend Dealer
Yes
Employees Worked With
Adel Kamel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Malave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 01, 2025 -

Honda of Toms River responded

Thank you for your wonderful review! We truly appreciate your kind words about our pleasant staff and their dedication to ensuring a smooth transition for our customers. At Honda of Toms River, we strive to provide excellent service, and it's great to see that reflected in your experience. We hope to assist you again in the future! Sincerely, The Honda of Toms River Team

February 28, 2025

service was quick and reliable, honda universe in lakewood tried to charge me $90 for my oil change and an extra charge for my filters to be changed. will be coming back More

by ADRIANNMONTEZUMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Textor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 01, 2025 -

Honda of Toms River responded

Thank you for your wonderful review, Adrian! We're thrilled to hear that you found our service at Honda of Toms River to be quick and reliable. We appreciate your loyalty and look forward to welcoming you back for your next visit. Safe driving! Sincerely, The Honda of Toms River Team

February 28, 2025

Excellent service and complete support Mike explained what needed to be done and gave me an acceptable time line of when the work would be completed. More

by N.KRAHN.97
Recommend Dealer
Yes
Employees Worked With
Mike
Report | Print
Mar 01, 2025 -

Honda of Toms River responded

Thank you for your kind words! We greatly appreciate your five-star review of Honda of Toms River. It’s wonderful to hear that Mike provided you with excellent service and clear communication about your vehicle's needs. We look forward to serving you again in the future! Sincerely, The Honda of Toms River Team

1
2
3
...
298