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Honda of Toms River - Service Center

Toms River, NJ

4.6
2,918 Reviews

2,918 Reviews of Honda of Toms River - Service Center

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February 03, 2025

Service was prompt. Actually completed early. Two recalls were rectified as well as routine service tasks. They only performed what was requested. More

by robertbiedermann2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Textor
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2025 -

Honda of Toms River responded

Thank you for your review! We appreciate your feedback regarding the prompt service and the completion of both the recalls and routine tasks. At Honda of Toms River, we strive to meet our customers' needs and ensure transparency in the services provided. If you have any further questions or need assistance, please don't hesitate to reach out. We look forward to serving you again! Sincerely, The Honda of Toms River Team

February 03, 2025

They tried to overcharge for a shift light and they didn’t wash my car. More

by IQMIKE76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Feb 05, 2025 -

Honda of Toms River responded

I would welcome the opportunity to speak more about your experience, as your satisfaction is our number one priority. If you would kindly leave your full name and contact information, I will be happy to call you at your convenience. Otherwise, please reach out directly so I can be of assistance. Tony Katawick | Service Manager (732) 349-7474 x 2106 | tkatawick@hondaoftomsriver.com

February 02, 2025

Service itself is great. The waiting room leaves a lot to be desired. Frankly, I don’t want to overhear your arrogant salesmen trying to make a deal while I’m waiting for my More

by Ryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Textor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2025 -

Honda of Toms River responded

I would welcome the opportunity to speak more about your experience, as your satisfaction is our number one priority. If you would kindly leave your full name and contact information, I will be happy to call you at your convenience. Otherwise, please reach out directly so I can be of assistance. Tony Katawick | Service Manager (732) 349-7474 x 2106 | tkatawick@hondaoftomsriver.com

February 02, 2025

The people at Honda and Tom River are very helpful, especially Tom thank you, Tom More

by CNYLEN834
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
Feb 04, 2025 -

Honda of Toms River responded

Thank you so much for your wonderful review! We're thrilled to hear that you found the team at Honda of Toms River, especially Tom, to be so helpful. Your appreciation means a lot to us. We look forward to serving you again! Sincerely, The Honda of Toms River Team

February 01, 2025

It is nice and blue. Sometimes there is pretty girl at counter , but not there More

by PAULSCOTTIVANS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Vizcaino Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2025 -

Honda of Toms River responded

Thank you for leaving a review! We're glad to hear you appreciate the appearance of Honda of Toms River. We strive to provide a welcoming environment. If you have any questions or need assistance during your next visit, feel free to reach out. We look forward to seeing you again! Sincerely, The Honda of Toms River Team

February 01, 2025

I was there for 2 recalls . Tom Scelfo was very knowledgeable and got me done sooner than expected and the waiting room was very clean and comfortable. More

by DIPIET3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Scelfo
Feb 04, 2025 -

Honda of Toms River responded

Thank you for your wonderful review! We're thrilled to hear that Tom was able to assist you efficiently with your recalls. It’s great to know you found our waiting room comfortable and clean. We appreciate your kind words and look forward to welcoming you back to Honda of Toms River in the future! Sincerely, The Honda of Toms River Team

January 31, 2025

I was there for a recall, and the service manager was very good. I thought it would take longer, but he got me out of there earlier than expected. More

by KERXLEB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Lazaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Honda of Toms River responded

Thank you for your kind review! We're glad to hear that our service manager provided you with excellent assistance during your recall visit at Honda of Toms River. It’s great to know we could get you out earlier than expected. We appreciate your feedback and hope to see you again soon! Sincerely, The Honda of Toms River Team

January 31, 2025

Brought Acura in easy drop off service advisor helpful easy pick up. Will return for other vehicle More

by adsurf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Feb 03, 2025 -

Honda of Toms River responded

Thank you for your positive feedback! We're thrilled to hear that your experience with our drop-off and pick-up service was seamless and that our team was helpful. We appreciate your support and look forward to assisting you with your other vehicle at Honda of Toms River in the future! Sincerely, The Honda of Toms River Team

January 31, 2025

Salesperson was great. Not thrilled with finance department Have not used Service department Thank you More

by SHEREEMCG
Recommend Dealer
Yes
Employees Worked With
Frank Valanzola
2.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Seaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Honda of Toms River responded

Thank you for your feedback! We're glad to hear you had a great experience with our sales team at Honda of Toms River. We appreciate you voicing your concerns regarding the finance department. If you’d like to discuss your experience further, please feel free to reach out. We look forward to serving you in the future! Sincerely, The Honda of Toms River Team

January 31, 2025

I Was Always Hesitant Returning To Dealership For Service. After This Visit To The Service Center My Faith Has Been Renewed. Well Done By All 👍🍀 More

by bhtomsriver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa, Michael Ciccone
Feb 03, 2025 -

Honda of Toms River responded

Thank you for your wonderful review! We’re delighted to hear that your experience at Honda of Toms River’s service center has renewed your faith in us. Our team works hard to provide excellent service, and your feedback means a lot. We look forward to seeing you again for your future service needs! Sincerely, The Honda of Toms River Team