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Honda of Toms River - Service Center

Toms River, NJ

4.6
2,755 Reviews

2,755 Reviews of Honda of Toms River - Service Center

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October 01, 2024

I was very disappointed I would never buy a car from them again they treated me disrespectfully would not help me More

by ALANLLOYD29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alec Deitch
1.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Valanzola
1.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Vizcaino Martinez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dean Textor
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2024 -

Honda of Toms River responded

I would welcome the opportunity to speak more about your experience, as your satisfaction is our number one priority. If you would kindly leave your full name and contact information, I will be happy to call you at your convenience. Otherwise, please reach out directly so I can be of assistance. Mike Ciccone | Service Manager (732) 349-7474 x 2106 | mciccone@hondaoftomsriver.com

October 01, 2024

it was a pleasant experience quick and easy dean was great at explaining everything that was done More

by ARISPITZER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Textor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2024 -

Honda of Toms River responded

Thank you for your kind words! We're delighted to hear that you had a pleasant experience at Honda of Toms River. It's fantastic to know that Dean was able to help explain everything for you. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Honda of Toms River Team

October 01, 2024

My service was fast and all of the staff in the department were very kind and respectful More

by Matthew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Textor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2024 -

Honda of Toms River responded

Thank you for your wonderful feedback! We're thrilled to hear that your service at Honda of Toms River was fast and that our staff made a positive impression. Your experience is important to us, and we appreciate your kind words. We hope to see you again soon! Sincerely, The Honda of Toms River Team

October 01, 2024

Fine dealer, but hidden dealer fees when purchasing a car was an absolute crime. Thousands of dollars added on the sticker price More

by PMURPHY215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Lazaro
3.0
This rating includes all reviews, with more weight given to recent reviews.
Adel Kamel
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2024 -

Honda of Toms River responded

I would welcome the opportunity to speak more about your experience, as your satisfaction is our number one priority. If you would kindly leave your full name and contact information, I will be happy to call you at your convenience. Otherwise, please reach out to me directly. Thank you! Robert Helle | Sales Director (732) 349-7474 x 2125 | rhelle@hondaoftomsriver.com

October 01, 2024

Great service team. On time service appointment and comfy lounge, even had my van washed! More

by Lindaschmidt18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Lazaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamel Pitts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Meulendyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Seaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Avile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Springer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Sabatino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service
Oct 03, 2024 -

Honda of Toms River responded

Thank you for your wonderful feedback! We're thrilled to hear you had a great experience with our service team at Honda of Toms River. It's fantastic to know that you appreciated the timely service and comfortable lounge, along with the van wash. We look forward to seeing you again for your next service appointment! Sincerely, The Honda of Toms River Team

October 01, 2024

Dean was very helpful. He was able to honor my warranty from a different Honda dealership and was very efficient. More

by GRAHAM.MORGAN616
Recommend Dealer
Yes
Employees Worked With
Service
Oct 03, 2024 -

Honda of Toms River responded

Thank you, Graham, for your kind words about your recent experience at Honda of Toms River! We're thrilled to hear that Dean was able to assist you efficiently and honor your warranty from another dealership. We appreciate your feedback and look forward to serving you again in the future! Sincerely, The Honda of Toms River Team

September 30, 2024

Dean was very helpful. Communication was outstanding too! Wouldn’t go anywhere else! Go Dean! More

by PEREZROBLESA12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Textor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Avile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2024 -

Honda of Toms River responded

We’re thrilled to hear that you found our communication outstanding and that Dean was able to assist you effectively. Your kind words are appreciated, and we’re grateful you chose Honda of Toms River. We look forward to helping you again in the future! Sincerely, The Honda of Toms River Team

September 30, 2024

I would recommend this dealership to anyone in the area because the service here was good and it would be convenient to anyone in the Toms River Area More

by DAVID.MUSELIANI1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Seaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dean Textor
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2024 -

Honda of Toms River responded

Thank you for your wonderful recommendation! We're thrilled to hear that you had a good experience at Honda of Toms River. It's great to know our service and convenience resonated with you. We appreciate your support and hope to assist you again soon! Sincerely, The Honda of Toms River Team

September 29, 2024

The service center is always courteous helpful and accommodating. The courtesy van is hugely appreciated too! More

by rosiemcgeehan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Lazaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Courtesy Van driver
Oct 01, 2024 -

Honda of Toms River responded

Thank you for your wonderful feedback! We're thrilled to hear that you found the service center at Honda of Toms River to be courteous, helpful, and accommodating. We’re glad you appreciate our courtesy van as well! We look forward to serving you again in the future! Sincerely, The Honda of Toms River Team

September 29, 2024

Ease of obtaining an appointment in a few days as opposed to my other honda dealer.Would be 5 star but missed checking tire air pressure.which is customery during oil service.Following day drove car mpg seem More

by REVANRESNICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Oct 01, 2024 -

Honda of Toms River responded

I would welcome the opportunity to speak more about your experience, as your satisfaction is our number one priority. If you would kindly leave your full name and contact information, I will be happy to call you at your convenience. Otherwise, please reach out directly so I can be of assistance. Mike Ciccone | Service Manager (732) 349-7474 x 2106 | mciccone@hondaoftomsriver.com

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