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Honda of Toms River - Service Center

Toms River, NJ

4.6
3,248 Reviews
Call Service Center (732) 427-8408

3,248 Reviews of Honda of Toms River - Service Center

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May 20, 2025

They serviced my car without me oking it, they asked if it was ok to check it then just ended up doing it and charging me. Very dissatisfied More

by THECLIPSEBABE8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dean Magnavita
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2025 -

Honda of Toms River responded

I would welcome the opportunity to speak more about your experience, as your satisfaction is our number one priority. If you would kindly leave your full name and contact information, I will be happy to call you at your convenience. Otherwise, please reach out directly so I can be of assistance. Tony Katawick | Service Manager (732) 349-7474 x 2106 | tkatawick@hondaoftomsriver.com

May 20, 2025

First time using service. Very professional waiting area exceptional, a good experience. Although prices s little high! More

by Pagentile4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Textor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2025 -

Honda of Toms River responded

Thank you for your review! We're glad to hear that you had a good experience during your first visit to Honda of Toms River and enjoyed our professional waiting area. We appreciate your feedback about pricing and will take it into consideration. We hope to see you again soon! Sincerely, The Honda of Toms River Team

May 20, 2025

Terrific to deal with. They were very transparent and kept me in the loop the entire process More

by MORREALE2270
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Ciccone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2025 -

Honda of Toms River responded

Thank you so much for your kind words! We're thrilled to hear that your experience with Honda of Toms River was so positive and that our team was able to keep you informed throughout the entire process. We truly appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Honda of Toms River Team

May 20, 2025

Quick response, timely service. Your customer service assistant was very knowledgeable, courteous and extremely helpful. More

by Tombykowski2012@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Magnavita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 20, 2025 -

Honda of Toms River responded

Thank you for your wonderful review! We’re thrilled to hear that you experienced quick and timely service at Honda of Toms River. Our team takes pride in providing knowledgeable and courteous customer service, and we appreciate your kind words. We look forward to assisting you again in the future! Sincerely, The Honda of Toms River Team

May 20, 2025

Friendly and professional. Prices high, completing the work can sometimes not be punctual or finished within the time quoted. Does provide loaner cars or Uber to take people ho More

by BROKENSTRING1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Textor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 20, 2025 -

Honda of Toms River responded

Thank you for sharing your thoughts with us! We're glad to hear you found our team at Honda of Toms River friendly and professional. We appreciate your feedback regarding our pricing and timeliness, and we always strive to improve our services. Don’t hesitate to reach out if you have further concerns or suggestions. We look forward to serving you again! Sincerely, The Honda of Toms River Team

May 17, 2025

Brought it in for a recall and the service department not only addressed the recall but did an inspection and followed up with me. More

by MKENNEDY2400156
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Ciccone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 17, 2025 -

Honda of Toms River responded

Thank you for your wonderful review! We're thrilled to hear that our service department at Honda of Toms River not only addressed your recall but also conducted an inspection and followed up with you. Your satisfaction means a lot to us, and we appreciate your feedback. We look forward to assisting you again in the future! Sincerely, The Honda of Toms River Team

May 16, 2025

They kept me in the loop on all the progress. It was easy to reach out to them as well. Thanks to Mike C More

by TASNANA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Ciccone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 17, 2025 -

Honda of Toms River responded

Thank you for your lovely review! We're glad to hear that you had a positive experience and that Mike kept you informed throughout the process. Your satisfaction is our priority at Honda of Toms River. We appreciate your kind words and hope to see you again soon! Sincerely, The Honda of Toms River Team

May 16, 2025

Staff is always professional and courteous. They go over my car to be sure they address everything. More

by LMELCHIONNA54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Ciccone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 17, 2025 -

Honda of Toms River responded

Thank you for your wonderful feedback! We’re thrilled to hear that you find our staff at Honda of Toms River to be professional and courteous. Ensuring everything is taken care of with your car is our priority. We look forward to assisting you again in the future! Sincerely, The Honda of Toms River Team

May 16, 2025

Our highest praise for Jonathan Malave. He was the best saleman we've ever had, and we've been purchasing vehicles for over 35 years! Jonathan is friendly and great to work with. He will gi More

by Mrs. G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Malave
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 17, 2025 -

Honda of Toms River responded

Thank you so much for your wonderful review! We're thrilled to hear about your fantastic experience with Jonathan at Honda of Toms River. It's great to know that his friendly approach and dedication made such an impact on your vehicle purchase. We genuinely appreciate your recommendation and look forward to helping you with your daughter's next car! Safe travels, and see you soon! Sincerely, The Honda of Toms River Team

May 16, 2025

Doug, our sales person was outstanding. He was both knowledgeable and professional I wish the pricing would’ve been more aggressive, and we did not have to pay a premium over sticker. More

by RILEY536
Recommend Dealer
Yes
Employees Worked With
Doug
Report | Print
May 17, 2025 -

Honda of Toms River responded

Thank you, Riley, for your kind words about our sales staff at Honda of Toms River. We're thrilled to hear that you found Doug to be knowledgeable and professional. We understand your concerns about pricing and appreciate your feedback. Our goal is to provide the best value for our customers. We hope to see you again soon and have an opportunity to serve you even better in the future! Sincerely, The Honda of Toms River Team

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