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Honda of Toms River - Service Center

Toms River, NJ

4.6
2,811 Reviews

2,811 Reviews of Honda of Toms River - Service Center

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December 22, 2024

Very easy to drop off and pick up vehicle. Staff was friendly and the service was finished within the time frame they promised. More

by Gina727
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ciccone
December 22, 2024

Did recall work on my crv. Very professional and polite Work completed as promised. No problems More

by RTAYLO6840
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can remember service dept employees name. But he was very good
December 21, 2024

Great service & professionalism shown. Everyone I dealt with was very courteous. Would definitely return for service. More

by PATSTOCHLINSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept.
Dec 23, 2024 -

Honda of Toms River responded

Thank you for your kind words! We truly appreciate your feedback and are thrilled to hear that you experienced great service and professionalism at Honda of Toms River. Our team is dedicated to providing courteous service, and we're glad you felt that. We look forward to welcoming you back for your next visit! Sincerely, The Honda of Toms River Team

December 21, 2024

Carlos Martinez was very professional, and honest. He got us what we wanted at a fair price. More

by J.MARTINEZSR17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adel Kamel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Vizcaino Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Honda of Toms River responded

Thank you for your wonderful feedback! We’re thrilled to hear that you found our team, especially Carlos, to be professional and honest. At Honda of Toms River, we always strive to provide our customers with the best experience possible. We appreciate your support and look forward to seeing you again soon! Sincerely, The Honda of Toms River Team

December 21, 2024

Service professionals were solid. For a warranty service, took too long to complete the work. No courtesy vehicle available meant I needed to rent for 3 days but had a vehicle for the More

by SHMELAMED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nobody
Dec 23, 2024 -

Honda of Toms River responded

Thank you for sharing your experience with us. We appreciate your positive feedback about our service professionals at Honda of Toms River. We understand your concerns regarding the warranty service duration and the lack of a courtesy vehicle. Your feedback is valuable, and we are always looking for ways to improve our services. If you have any further questions or concerns, please feel free to reach out. We look forward to serving you better in the future! Sincerely, The Honda of Toms River Team

December 20, 2024

Had to tow my Honda HRV into this dealership after it just stopped dead on me while driving down HWY 37 at 6PM, a few miles from the dealership. I left it there for them to find out what the problem was More

by ralphchin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Dec 22, 2024 -

Honda of Toms River responded

Thank you for sharing your experience! We appreciate your understanding regarding the situation with your Honda HR-V. It’s great to hear that the fuel system issue was covered by warranty and that you are now enjoying your vehicle running like new. If you have any further questions or need assistance, please feel free to reach out to us at Honda of Toms River. We look forward to serving you again! Sincerely, The Honda of Toms River Team

December 20, 2024

Awesome, great customer service, quick turn around time, answered all question's, very pleasant and friendly More

by CANDACETINDALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Dec 22, 2024 -

Honda of Toms River responded

Thank you for your kind words! We're thrilled to hear that you had a great experience at Honda of Toms River. Our team strives to provide outstanding customer service, and it's wonderful to know that we met your expectations. We appreciate your feedback and look forward to welcoming you back soon! Sincerely, The Honda of Toms River Team

December 19, 2024

My car smelled of gas for the last 4 days. We had to leave the windows open and sprayed the carpet in the back and mats in the front. Still smells on day 3. Dash board screen was not the wa More

by SCHUMANN053
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dean was fine
Dec 20, 2024 -

Honda of Toms River responded

I would welcome the opportunity to speak more about your experience, as your satisfaction is our number one priority. If you would kindly leave your full name and contact information, I will be happy to call you at your convenience. Otherwise, please reach out directly so I can be of assistance. Tony Katawick | Service Manager (732) 349-7474 x 2106 | tkatawick@hondaoftomsriver.com

December 19, 2024

Brought my car in for a timing belt tensioner water pump had an Oil leak had crankshaft seal Kam seal oil pan gasket. Replaced still have an oil leak. Have no heat in the car took the car back was told coul More

by CMCROCKET881
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Advisor and Mechanic
Dec 20, 2024 -

Honda of Toms River responded

I would welcome the opportunity to speak more about your experience, as your satisfaction is our number one priority. If you would kindly leave your full name and contact information, I will be happy to call you at your convenience. Otherwise, please reach out directly so I can be of assistance. Tony Katawick | Service Manager (732) 349-7474 x 2106 | tkatawick@hondaoftomsriver.com

December 19, 2024

Called me back with updates on the status of my car I appreciated the calls and being kept in the loop More

by RUBYDEE768
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Dec 21, 2024 -

Honda of Toms River responded

Thank you for your kind words, Rudy! We’re glad to hear that you appreciated the updates on your car's status. At Honda of Toms River, we strive to keep our customers informed every step of the way. We look forward to assisting you again in the future! Sincerely, The Honda of Toms River Team

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