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Honda of Toms River - Service Center

Toms River, NJ

4.6
3,375 Reviews

3,375 Reviews of Honda of Toms River - Service Center

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September 14, 2025

Appt was easily made. Service dept took charge kept me up to date on truck while I waited. Everybody throughout the process very friendly. More

by LORECL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Ciccone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2025 -

Honda of Toms River responded

Thank you so much for your wonderful review! It's great to hear that your appointment experience at Honda of Toms River was smooth and that our service department kept you updated while you waited. Our team takes pride in providing friendly and attentive service, and we appreciate your acknowledgment of their efforts. We look forward to seeing you again! Sincerely, The Honda of Toms River Team

September 13, 2025

They did not address the issue I brought the car in for, did not listen to my concerns and did not communicate fully their recommendations for service. The staff were making negative comments about another More

by pmd2112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dean Magnavita
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2025 -

Honda of Toms River responded

I would welcome the opportunity to speak more about your experience, as your satisfaction is our number one priority. If you would kindly leave your full name and contact information, I will be happy to call you at your convenience. Otherwise, please reach out directly so I can be of assistance. Tony Katawick | Service Manager (732) 349-7474 x 2106 | tkatawick@hondaoftomsriver.com

September 13, 2025

I didn’t like that when I walked in the door no one asked if I needed help, Dean walked in and helped me right away. More

by LUANNFREDMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Magnavita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2025 -

Honda of Toms River responded

Thank you for your feedback, Luann. We appreciate you taking the time to share your experience with us. It’s great to hear that Dean was able to assist you promptly. We understand the importance of having support right away and will work to ensure all customers feel welcomed from the moment they arrive. Please feel free to reach out to us if you have any further concerns or if there's anything we can assist you with at Honda of Toms River. Sincerely, The Honda of Toms River Team

September 13, 2025

Always pleasant, on top of things. Never have an issue. Tom and Mike are the best! More

by ZOEYLUKE13
Recommend Dealer
Yes
Employees Worked With
Tom in service
Sep 13, 2025 -

Honda of Toms River responded

Thank you for your kind words, Zoey! We're thrilled to hear that you have had such a positive experience at Honda of Toms River. Tom and Mike will be delighted to know they made a great impression. We look forward to seeing you again soon! Sincerely, The Honda of Toms River Team

September 13, 2025

Best dealership in town There is nothing like a Honda. You guys are all awesome. More

by DAVIDPTROTTA
Recommend Dealer
Yes
Employees Worked With
Emily and Chris from
Sep 13, 2025 -

Honda of Toms River responded

Thank you so much for your wonderful review, David! We're thrilled to hear that you had a great experience at Honda of Toms River. We take pride in our vehicles and our team, and it’s fantastic to know you feel that way. We look forward to seeing you again soon! Sincerely, The Honda of Toms River Team

September 13, 2025

Never disappointed when I go there everything works the way it’s supposed to you guys installed my engine years ago and you keep it running for me and my family. Very appreciated. Thank you. More

by LISATOOLEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Textor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Katawick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Ciccone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dean Magnavita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Scelfo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2025 -

Honda of Toms River responded

Thank you for your wonderful review, Lisa! We truly appreciate you sharing your positive experience at Honda of Toms River. It's fantastic to hear that your engine installation has been successful and that we continue to keep your vehicle running smoothly for you and your family. We look forward to serving you again in the future! Sincerely, The Honda of Toms River Team

September 13, 2025

i would have liked a more thorough explanation of replacement part. other customers said they got a free car wash More

by SEASIDEMOM2
Service Price Transparency
Service Time
Recommend Dealer
Yes
Employees Worked With
Dean Magnavita
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : lady who took my information at service center sweet and helpful
Sep 14, 2025 -

Honda of Toms River responded

I would welcome the opportunity to speak more about your experience, as your satisfaction is our number one priority. If you would kindly leave your full name and contact information, I will be happy to call you at your convenience. Otherwise, please reach out directly so I can be of assistance. Tony Katawick | Service Manager (732) 349-7474 x 2106 | tkatawick@hondaoftomsriver.com

September 12, 2025

Was met outside by friendly young man to register my car. Then to first desk and also met by friendly young woman. She took my info and told me she would let me know outcome. Everyone was great and problem s More

by MONTECARLO19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry I don’t know their names
Sep 12, 2025 -

Honda of Toms River responded

Thank you for your wonderful review! We are thrilled to hear that you had a positive experience at Honda of Toms River and that our team provided you with friendly and effective service. It’s great to know your car registration process went smoothly. We look forward to assisting you again in the future! Sincerely, The Honda of Toms River Team

September 12, 2025

I had an excellent experience with the Honda of Toms River's service department. The technician's clarity in explaining the service performed on my new-used vehicle was impressive, and I left feeling co More

by lisa g
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adel Kamel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Seaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Katawick
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2025

I had an excellent experience with the Honda of Toms River's service department. The technician's clarity in explaining the service performed on my new-used vehicle was impressive, and I left feeling co More

by lisa g
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adel Kamel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Seaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Katawick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2025 -

Honda of Toms River responded

Thank you for your kind words, Lisa! We're thrilled to hear that you had an excellent experience with our service department at Honda of Toms River. It's great to know that our technician's clarity and Tony's coordination made your visit satisfactory. We appreciate your recommendation and look forward to assisting you again in the future! Sincerely, The Honda of Toms River Team

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