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Honda of Tomball

Tomball, TX

3.6
780 Reviews

22727 Tomball Parkway

Tomball, TX

77375

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780 Reviews of Honda of Tomball

March 15, 2025

I have been driving Hondas for almost 27 years. I'm aware of mechanical issues that can happen, regular maintenance that should be done, etc. I had never used this dealership until recently. I acqu More

by MyhondaJackie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg B
Mar 16, 2025 -

Honda of Tomball responded

Thank you for your thoughtful review and for trusting us with your Honda Pilot! We are so glad to know that our Service Team made your experience exceptional by providing helpful and honest service. It's great that you found value in the inspections and reminders we provide. We're thrilled they were able to assist you with your questions and service needs, ensuring you felt well taken care of. Let us know if you need any further assistance, we are always here to help at Honda of Tomball. -Lenny

January 03, 2025

Made an offer for a 2025 Pilot and it was accepted by Ruben De La Cruz. Two days later, I’m still waiting for purchase order and now he’s backing out of a deal we made. He’s a real piece of work. More

by steven.kaiser28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ruben De La Cruz
December 22, 2024

Bought a used car there and all was fine. I went for a oil change and was told that one of the tires had a plug in it. Now the plug is failing and will probably have to buy a new tire cause More

by Ed
Recommend Dealer
Yes
Employees Worked With
Jason Arnold
October 25, 2024

This dealership willingly sold a complete lemon and is attempting to blame the transport company for the condition of the vehicle. The transport company has video and picture evidence of the condition whe More

by dapaha119
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Lenny Gonzales , Dandi Daniels, Angel Calvin, Amanda Harvey, Matt Graves, Mike Fink, Mauro DeLao, Michael Nelson, Steve Stromatt, Elia Ramos, Josh Wilms
September 04, 2024

I took my car in for repairs today. Greg Baldassari was a tremendous help in keeping the cost down. I want to thank Greg and The technician for coming up with a great solution that sav More

by anniekidd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Baldassari, Matt Graves
August 31, 2024

I had a great experience at Honda of Tomball. I worked with Errol Bancroft and he was extremely patient, kind, and transparent. He explained everything to me in detail and answered all my questio More

by Jessica
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Errol Bancroft
June 29, 2024

Love the car, hate the dealership. Traumatic and threatening experience with salespeople. The maintenance fees I feel pressured into buying are worthless because I don’t feel comfortab More

by Benadryldreamz
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Obligatory
June 07, 2024

On June 06, my 2014 Honda Pilot would not start, therefore, was towed to Honda of Tomball for repairs. Service Advisor Brittany Sims contacted me and assured me that when the vehicle arrived, she w More

by bece95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor Brittany Sims - 5 stars for her!!!
February 16, 2024

Purchased used Kia Soul drove four time and oil light car on after driving back from. KIA Dealership from Minor recall.Took it back to Kia and they told me tengine needed to be replaced..The Kia warranty sti More

by Rsr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jeidy
Apr 13, 2024 -

Honda of Tomball responded

Hello, We take our customer feedback seriously here at Honda of Tomball. Given the opportunity, I would like to speak with you about your experience with our Service Department regarding the recall on your Kia Soul. Please contact me so we can further address your concerns. Sincerely, Lenny Gonzales General Manager (346) 954-8400

December 10, 2023

5- Star Experience at Honda of Tomball! I recently had the absolute pleasure of purchasing a new car at Honda of Tomball, and I can honestly say it was the best car buying experience I'v More

by Tem18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nadia Franco & Mo Abdelaziz
Dec 11, 2023 -

Honda of Tomball responded

Hello, and thank you so much for taking the time to share your thoughtful and glowing review! It's delightful to read that your experience with our Sales Team here at Honda of Tomball was helpful, welcoming, and honest. We're glad you enjoyed our facility, and it's always a pleasure to provide our valued customers with high-quality service and care during your visit. Congratulations on your new purchase, and we appreciate your kind recommendation! We hope to have the opportunity to service you again in the future. Have a fantastic rest of your day. - Lenny

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