Honda of Stevens Creek

oil change and recall This guy had great customer service. Very welcoming and upfront about the duration of the visit. He was helpful walking me through the need for my rec This guy had great customer service. Very welcoming and upfront about the duration of the visit. He was helpful walking me through the need for my recall. He was all around great. My last visit to this dealership was kind of crap and he definitely made up for it. More

Thank You We have taken our very old 13 year CRV here for a long time and have always received excellent service. Thank you to CD who gave us our most recent s We have taken our very old 13 year CRV here for a long time and have always received excellent service. Thank you to CD who gave us our most recent service and for keeping our old car on the road! More

Excellent service Service Advisor Mike Costa is knowledgeable, courteous. He explains clearly the problem of my car and gives me options. He has excellent communicati Service Advisor Mike Costa is knowledgeable, courteous. He explains clearly the problem of my car and gives me options. He has excellent communication skills and looks after the customer's interest. More

Can't believe that I'm going to say this...awesome! I don't normally think of taking my cars to a dealership for repairs unless it is for a recall. We opted to take our "new" 2012 Odyssey to Honda of St I don't normally think of taking my cars to a dealership for repairs unless it is for a recall. We opted to take our "new" 2012 Odyssey to Honda of Stevens Creek to have the roof rack and rails installed and to have key fob cut and programmed. Juan Melendez was my service advisor and he was amazing! He walked me through the process and we even discussed an issue that was happening with the sliding door. We both concluded that it would be best to get the vehicle back at a later date during the week to make sure parts can be ordered and available to get the door repaired quickly. We were there on a Saturday, so it may not be possible to have all three things done that day. Thank you for making the whole dealership service experience smooth and seamless. More

Good Service Nice customer support and Agent Long was very supportive and explained clearly the requirements and provided good advise for my service. I would like Nice customer support and Agent Long was very supportive and explained clearly the requirements and provided good advise for my service. I would like to refer him for his good service More

Oustanding Chanel provides amazing service. She is knowledgeable, friendly and courteous. She does a thorough job. Chanel makes sure you understand the work bei Chanel provides amazing service. She is knowledgeable, friendly and courteous. She does a thorough job. Chanel makes sure you understand the work being done on our car and that you’re fully satisfied. She is the best. More

Best Experience Yet I had multiple issues with my car and Chanel was very knowledgable and knew how to address every one of my concerns. She explained everything thorough I had multiple issues with my car and Chanel was very knowledgable and knew how to address every one of my concerns. She explained everything thoroughly. I got my car back in the best condition it could possibly be in. More

Johnny Nguyen: Top Notch Professionalism Johnny Nguyen is an outstanding Honda Service Advisor. He is completely thorough in communicating all service assessments and recommendations on my H Johnny Nguyen is an outstanding Honda Service Advisor. He is completely thorough in communicating all service assessments and recommendations on my Honda Ridgeline, keeps me informed throughout the day on service status, and truly cares about Customer needs. My strong desire to continue to come to Honda of Stevens Creek is because of Johnny Nguyen's top notch professionalism. More

Purchased a new Honda It has been a while since I purchased a new car so I was a bit apprehensive. But, from the beginning, all of the staff were thoughtful, gracious, fri It has been a while since I purchased a new car so I was a bit apprehensive. But, from the beginning, all of the staff were thoughtful, gracious, friendly. There was no pressure, no hurry. Asking for some help in considering a purchase, I was introduced to Koorosh Shahidzadesh -- a challenging name but a warm personality. In ten minutes he became a good friend. I described the sort of new car I would like, we discussed the features I wanted, he introduced me to some example models, gave me his card. I left with some brochures and Koorosh's phone number. And the next day went back to make a purchase. It took about an hour. Throughout the process, I was impressed by the thoughtfulness of the support staff, especially the young ladies at the front desk. More

Wonderful Service I haven't received before! They offered me very good price. My sales consultant Mike Djahra is very nice and professional. He went through all features of my car before I drove They offered me very good price. My sales consultant Mike Djahra is very nice and professional. He went through all features of my car before I drove it home. More