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Honda of Stevens Creek
San Jose, CA
1,353 Reviews
At our San Jose new and used Honda dealership, our goal is to make your car purchasing experience positive. If you're new to the car buying process, wish to view the new Honda lineup, or want to test drive a used car in San Jose, the folks at Honda of Stevens Creek want to help! We're proud to serve drivers who live in the greater Bay area including Fremont, Sunnyvale and Palo Alto, California. Whether you're in the market for a new Honda, used car, or you're just looking for an OEM Certified Honda auto repair shop, Honda of Stevens Creek is your destination.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 6:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:30 AM
Tuesday 8:00 AM - 6:30 AM
Wednesday 8:00 AM - 6:30 AM
Thursday 8:00 AM - 6:30 AM
Friday 8:00 AM - 6:30 AM
Saturday 8:00 AM - 5:00 AM
Sunday Closed
By Type
Showing 1,353 reviews
August 26, 2019
Worst Experience of Honda. Beware of Frauds. Worst Experience of my life. Never expected a Honda dealership service center has these much low standards. Not able to identify the problem, that is Worst Experience of my life. Never expected a Honda dealership service center has these much low standards. Not able to identify the problem, that is okay. But force me to pay money for non identified problem was a loot. Worst Advisor Mr Tam. Talks on base of manuals, not based on actual scenarios. Rely most on error codes from computer, rather than driving a car. Thinks that cars are for showcase. Took my car for power loss problem. After diagnoses, suggested me a possible solution, agreed to change the parts. Still problem was persistent, asked to look more into it, lastly says cant find the problem, take your car, otherwise will charge you with penalties $40 per each night. Initial problem I had in my car was there, changed the parts the way they want by misinterpreting the information with the problem statement, and wasted my 4 days. Problem still unresolved. Asked me to come back when my engine fails. Don't do frauds please. More
by Manthan
Employees Worked With
Tam Nguyen
August 21, 2019
Terrific We had a terrific experience with your customer service representative Mark he was courteous and very professional and I have referred some of my fri We had a terrific experience with your customer service representative Mark he was courteous and very professional and I have referred some of my friends to your dealership Thank you Mark for your terrific service More
by THORNS
Employees Worked With
Mark Wright
August 21, 2019
Buying my first car I went to Stevens Creek in search of buying my very first car. I have been waiting for this moment for a long time, so I had very high expectations. I I went to Stevens Creek in search of buying my very first car. I have been waiting for this moment for a long time, so I had very high expectations. I and my parents had a meeting with Phil Ha and he was very, very helpful, to say the least. He was straight to the point and was very clear with his intentions. Since it was my first car, we had many questions and Phil was able to answer every single one with proficiency. We walked into that dealership with many questions and confusions, but left with a brand new car, confident that we got a good deal. Thank you Phil and Stevens Creek Honda Dealership for your help! I would definitely recommend this dealership with any friends and to those reading this review. More
by Jae Sihn
Employees Worked With
Phil Ha
August 20, 2019
my Honda Civic The overall facilities at the dealer are convenient . The sales person is friendly and helpful. The response is quick and promptly. I got the car I've The overall facilities at the dealer are convenient . The sales person is friendly and helpful. The response is quick and promptly. I got the car I've been looking for with a good price and my trading in car also got a fair deal too. I would definitely recommend my friend to come visit this dealer when thinking of buying a new car. More
by cindy
Employees Worked With
BRIAN PLOWMAN
August 17, 2019
Experience with Stevens creek Honda I had a wonderful experience with Honda of Stevens Creek and Ali was very helpful in the whole process of car lease and gave us the best deal I had a wonderful experience with Honda of Stevens Creek and Ali was very helpful in the whole process of car lease and gave us the best deal More
by Bharath
Employees Worked With
Ali Fereydoon, Daniel Lee, Ray Saadieh, Rick Pimentel, BRIAN PLOWMAN
August 16, 2019
Amazing experience! Thank u Phil for making my experience so comfortable and stress less...I really enjoy getting my CRV from you..keep up the amazing job u do... Mari Thank u Phil for making my experience so comfortable and stress less...I really enjoy getting my CRV from you..keep up the amazing job u do... Marion L Noguera More
by Marion57
Employees Worked With
Tan Nguyen, Viraní , Neng Yang.., Phil Ha
August 16, 2019
Excellent! Got what I was looking for at the best price. Bought Accord Sport 2L at the best price in the market. Thanks to Abdel! He also helped me in getting th Got what I was looking for at the best price. Bought Accord Sport 2L at the best price in the market. Thanks to Abdel! He also helped me in getting the car insurance done at a pretty decent rate considering me having no riding history in the US. There is a little scope of improvement in customer service but given the number of people visiting this dealership, they do a decent job. Overall very good experience. Will refer to friends, relatives and colleagues. More
by Rohit
Employees Worked With
Abdel Terfai
August 13, 2019
excellent kindness sale man Good communication price is fair will refer to friends, relatives, colleagues explain details great car to drive Honda civic n kindness sale man Good communication price is fair will refer to friends, relatives, colleagues explain details great car to drive Honda civic nice color Engine is good More
by mayflower
Employees Worked With
Tony Chang
August 13, 2019
Excellent Customer service! Brain was knowledgeable enough to know my requirement and suggest appropriate deal about it. I had no issues while dealing with Brain. Clear in prici Brain was knowledgeable enough to know my requirement and suggest appropriate deal about it. I had no issues while dealing with Brain. Clear in pricing and what to expect. More
by PRK
Employees Worked With
Brain
August 06, 2019
Excellent price, excellent services, highly recommended Excellent services, excellent price, highly recommended . Honda even gave my a ride to the San Jose airport to return my rental car. I spent 45 minute Excellent services, excellent price, highly recommended . Honda even gave my a ride to the San Jose airport to return my rental car. I spent 45 minutes to get my insurance done at the desk of the dealership on July 4th Holiday and they didn’t even bothered by it! Great place to buy or lease a car! More
by Joseph Ho
Employees Worked With
Ken Mac
