Honda of Stevens Creek

Very good costumer service, honest on their clients, worth the wait for the service, environment is cozy and I love the popcorn especially if you put more cheese on it and thank you for your service. worth the wait for the service, environment is cozy and I love the popcorn especially if you put more cheese on it and thank you for your service. More

Air bag recall Customer service was excellent and they provided a very efficient loan car. Employees were helpful and friendly. Very knowledgeable in providing servi Customer service was excellent and they provided a very efficient loan car. Employees were helpful and friendly. Very knowledgeable in providing services to their customer. More

New car purchase I purchased a new Odyssey from Stevens Creek Honda, this is the 4th Honda I have purchased there. We have had all services don't there over the years I purchased a new Odyssey from Stevens Creek Honda, this is the 4th Honda I have purchased there. We have had all services don't there over the years with no complaints. Our sales person, Mark Wright, was the best. He took the time before and after the sale to thoroughly explain all features even demonstrating then to us. Thanks Mark. More

Happy Customer I will start my review from the moment I walked in the dealership, we went on a Saturday so it was very hectic. My first impression walking into the d I will start my review from the moment I walked in the dealership, we went on a Saturday so it was very hectic. My first impression walking into the dealership was a bit overwhelming and there was a lot going on but there were a lot of customers so it is understandable. I was not approached by anyone upon walking in which was kind of upsetting but once again it was very busy so I was understanding. I walked up to the front desk and told them that I was there to test drive a vehicle in which they also seemed a bit confused and sort of hesitant to help. I'm not sure what their names were but it was an older man and a girl sitting at the desk. My experience however was turned around when Qadeer walked over and was super friendly and willing to work with us. He immediately approached me since he was not previously there and pulled up my information, since I had called beforehand, and ran in the back and grabbed the keys for us to test drive the vehicle. We told him what we were looking for as far as payments and pricing and he made it happen. He brought us a very reasonable deal that we were unable to refuse. We then proceeded to Siddique's office where we were immediately welcomed and he made us feel comfortable and at home. He was very friendly and talkative and was honest about pricing and add on's. We were able to close the deal on our 2009 Infiniti FX35 and took the car home with us. Thanks to Qadeer and Siddique we had a wonderful experience and would definitely recommend them to family and friends. More

Everyone at Honda of Stevens Creek was friendly, courteous, and professional. Customer care staff work very fast. Complete information guide on the car. I am really happy about that. Thanks all courteous, and professional. Customer care staff work very fast. Complete information guide on the car. I am really happy about that. Thanks all More

IRS - Incredibly Remarkable Service On 9/28/2019, I stopped by the Service Center of Honda of Stevens Creek, due to a warning light on my car’s dashboard that turned on while I was drivi On 9/28/2019, I stopped by the Service Center of Honda of Stevens Creek, due to a warning light on my car’s dashboard that turned on while I was driving on the freeway. I made an appointment with Glen. When I arrived, there were 2 lines of cars, about 4 deep on both lines, and so I was expecting a long wait. However, in less than 1 minute, a service person came up to my car, took pertinent information, then told me that he will inform Glen of my arrival. Glen arrived soon after. He took a look at the warning light, explained to me that it was a tire pressure warning that can be because of a nail puncture. He reviewed and apprised me of my car’s history. Glen checked gauges, quickly made some calculations then recommended the necessary maintenance that will be due shortly. He explained the service and the maintenance that will be done at that time, told me an estimated waiting time, escorted me to the waiting area, showed me the coffee machine and the snacks that were available. He served me popcorn (my choice). He came back to give me updates periodically, then escorted me to my car when it was completed. Overall, my experience with the service was definitively impressive. Glen was exceedingly knowledgeable in answering my questions and in explaining not just the current issue with my car, but also in acquainting me of my car’s history such that it was understandable to me, a non-technical, just-basic car know-how type of person. He was respectfully and kindly straight-forward and gave me realistic expectations on the waiting time. He followed up periodically with updates, that to me is excellent customer service. His forward-looking recommendations are much appreciated as it would save me time and gas doing another visit. Once again, IRS - Incredibly Remarkable Service. Job well done to Glen and to Honda of Stevens Creek Service Center. More

Honda on Stevens Creek I have been there several times, and received great service each time. Their waiting room is very clean and comfortable, with a good selection of cna I have been there several times, and received great service each time. Their waiting room is very clean and comfortable, with a good selection of cnavks. More

Friendly and professional Everyone at Honda of Stevens Creek was friendly, courteous, and professional. The work that was being preformed was explained and we didn't feel that Everyone at Honda of Stevens Creek was friendly, courteous, and professional. The work that was being preformed was explained and we didn't feel that unnecessary service was being preformed. More

Speedy Oil Change I dropped off my car at Honda on my lunch and after work. It was all set and ready to go. Really good service and this place was well organized and su I dropped off my car at Honda on my lunch and after work. It was all set and ready to go. Really good service and this place was well organized and super friendly staff! First time here and was super happy they honor the first time $20 off coupon that is available! More

Great experience Glen was very helpful! They sent me website with more issues they found, I can decide if I want to fix them. Very convenient. Unfortunately the tech Glen was very helpful! They sent me website with more issues they found, I can decide if I want to fix them. Very convenient. Unfortunately the tech didn’t check tire pressures after rotating tires. More