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Honda of Stevens Creek
San Jose, CA
1,294 Reviews
At our San Jose new and used Honda dealership, our goal is to make your car purchasing experience positive. If you're new to the car buying process, wish to view the new Honda lineup, or want to test drive a used car in San Jose, the folks at Honda of Stevens Creek want to help! We're proud to serve drivers who live in the greater Bay area including Fremont, Sunnyvale and Palo Alto, California. Whether you're in the market for a new Honda, used car, or you're just looking for an OEM Certified Honda auto repair shop, Honda of Stevens Creek is your destination.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 6:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:30 AM
Tuesday 8:00 AM - 6:30 AM
Wednesday 8:00 AM - 6:30 AM
Thursday 8:00 AM - 6:30 AM
Friday 8:00 AM - 6:30 AM
Saturday 8:00 AM - 5:00 AM
Sunday Closed
By Type
Showing 1,294 reviews
September 05, 2019
Good experience The sales staff was really professional and nice. The vehicle we purchase was a 2013 Toyota Sienna. It was like new. This the first used car we hav The sales staff was really professional and nice. The vehicle we purchase was a 2013 Toyota Sienna. It was like new. This the first used car we have purchased in several decades. The only concern I had was that the vehicle came with a single key and remote. Struck me as odd. When I got home I went on youtube to see how to make a second remote and key. What I found was interesting. Seems it is common practice to supply purchasers of used vehicles with only a single key and remote. Strange since in the past we have purchased five new vehicles. All came with two remotes and keys, plus a valet key. Sometime back we misplaced a remote and key to our 2017 Toyota Sienna. My wife had a duplicate set make at Capital Toyota for $385.00. So my thought is if I go back to Honda of Stevens Creek for a second remote and key it'll cost me in the neighborhood of $385. Unbelievable. Luckily youtube shows one how to avoid going to a dealership for remotes and keys. More
by remote/key
Employees Worked With
Ramon Sarabia, BRIAN PLOWMAN
September 04, 2019
Quick and courteous Because of the appointment time, it was my turn as soon as the car arrived. Provide me with very detailed valuation information. His attitude is ver Because of the appointment time, it was my turn as soon as the car arrived. Provide me with very detailed valuation information. His attitude is very kind and professional. More
by Liyen Lin
Employees Worked With
Juan Melendez
September 04, 2019
Brought a non honda in for service They accomadated me in taking my dodge in for service when they are a honda dealership.thanks to daniel lopretta for taking care of my needs will defi They accomadated me in taking my dodge in for service when they are a honda dealership.thanks to daniel lopretta for taking care of my needs will definately bring my vehicle back More
by Grillmaster408
Employees Worked With
Daniel Lopretta
September 02, 2019
Beware of Shuttle Service I had my 2004 CRV in for a passenger air bag recall. That service was fine. The shuttle ride home was another matter. Six passengers; I lived the c I had my 2004 CRV in for a passenger air bag recall. That service was fine. The shuttle ride home was another matter. Six passengers; I lived the closest to the dealership, 2.7 miles. How long was I riding in the shuttle--one hour and 25 minutes! The driver uses an app to determine his route, and apparently it minimizes his time, not the passengers. The four passengers who needed drop-offs in North San Jose were taken first; then the driver circled back around and dropped off the two of us closest to the dealership. Had he gone in reverse order, he would have added maybe 10-15 minutes to the time of the farthest passengers and left himself with a dead run by himself back to the dealership. That would have been a much more reasonable trade-off instead of adding an hour+ to the times of the two passengers closest to the dealership. I registered a complaint with their Live Chat, but have not heard back from anyone. More
by TeeOsh
Employees Worked With
Johnny Lam
September 02, 2019
A VERY PLEASANT EXPERIENCE My wife and I have a VERY PLEASANT EXPERIENCE at Honda of Stevens Creek. Amid provide a very nice service, we give him "Two Thumbs Up" and he deserv My wife and I have a VERY PLEASANT EXPERIENCE at Honda of Stevens Creek. Amid provide a very nice service, we give him "Two Thumbs Up" and he deserves perfect TEN. We really want to give him our best appreciation. More
by chingwei
Employees Worked With
Amir Motalebi
August 30, 2019
Excellent service! Our service writer Johnny was true to his word. Our vehicle was returned as promised! It was our first experience at this dealership and we were pleas Our service writer Johnny was true to his word. Our vehicle was returned as promised! It was our first experience at this dealership and we were pleased. More
by Richard P
Employees Worked With
Johnny Lam
August 29, 2019
Satisfied Customer I have been a customer of this dealership fir the past 5 years. This is the third car that I am leasing and I appreciate the professionalism of Mr Ha I have been a customer of this dealership fir the past 5 years. This is the third car that I am leasing and I appreciate the professionalism of Mr Ha in making my time while processing the whole deal worthwhile. He was accommodating and took his time showing me how to navigate the new features of my new car. I would definitely recommend this dealership to friends. Thank you Honda of Stevens Creek. More
by Aida
Employees Worked With
Phil Ha
August 29, 2019
Can't ask for more! I went in for regular maintenance giving it AT LEAST 2 hours wait, if not more. The lines were long and cars kept coming in. I was glad there is a ni I went in for regular maintenance giving it AT LEAST 2 hours wait, if not more. The lines were long and cars kept coming in. I was glad there is a nice waiting area with coffee and snacks. Glen Lunas and the technicians did a super job finishing all necessary works in merely 1 hour! I didn't even finish my reading. More
by Cynthia Lee
Employees Worked With
Glen Lunas
August 28, 2019
Easy Purchasing Experience I recently bought a new car from Honda of Stevens Creek. I inquired about the price quote online before coming in, and received an email from Doshi wi I recently bought a new car from Honda of Stevens Creek. I inquired about the price quote online before coming in, and received an email from Doshi with transparent pricing. So I went in to drop deposit, and picked up the car on another date. The whole process was pretty smooth and quick. There were absolutely no last minute surprises. I have zero complaints. More
by Ming
Employees Worked With
Nick (Naresh) Doshi
August 28, 2019
leased an accord I had a really nice shopping at Honda of Stevens Creek, staff were supper friendly and helpful. Mr. Scott Lien help me to finalize the purchase and he I had a really nice shopping at Honda of Stevens Creek, staff were supper friendly and helpful. Mr. Scott Lien help me to finalize the purchase and he was there until the last minute that we drove out of the dealership with the new car. Very nice service. More
by hholi
Employees Worked With
Scott Lien
