Honda of Stevens Creek
San Jose, CA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 6:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:30 AM
Tuesday 8:00 AM - 6:30 AM
Wednesday 8:00 AM - 6:30 AM
Thursday 8:00 AM - 6:30 AM
Friday 8:00 AM - 6:30 AM
Saturday 8:00 AM - 5:00 AM
Sunday Closed
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Showing 1,351 reviews
Their Concierge Service provides touchless pick up & delivery for no charge. Honda Odyssey in for two recalls and 25,000 mi service. Pay online. They use a spray disinfectant to sanitize. delivery for no charge. Honda Odyssey in for two recalls and 25,000 mi service. Pay online. They use a spray disinfectant to sanitize. More
Very satisfied with the maintenance service. Service Rep, Johnny Lam, was very accommodating and patient in explaining what service was needed. I have brought my Hondas for servicing to Stevens C Service Rep, Johnny Lam, was very accommodating and patient in explaining what service was needed. I have brought my Hondas for servicing to Stevens Creek Honda (this is my 6th Honda) over the years and have always been very satisfied. More
Concierge Service For Recall During Shelter In Place Honda of Stevens Creek offered an inspired service choice, during the shelter in place order for Santa Clara County. They arranged for concierge serv Honda of Stevens Creek offered an inspired service choice, during the shelter in place order for Santa Clara County. They arranged for concierge service, picking up my vehicle, performing a recall, and returing my vehicle the same day. I was able to stay home, and work remotely during this time. This was a brilliant idea. Good job. More
Excellent service I took my car in for an airbag recall. They pointed out that there was also a problem with the driver's safety belt buckle. They changed both items un I took my car in for an airbag recall. They pointed out that there was also a problem with the driver's safety belt buckle. They changed both items under warrantee, and I got my car back the next day. More
That quarantine service! I came in for a recent P201 error code that needed programing and replacement for my electronic throttle control. I also needed to change out my brake I came in for a recent P201 error code that needed programing and replacement for my electronic throttle control. I also needed to change out my brake and CVT fluid as well. My adviser Johnny Lam came out masked up but with a friendly greet! I explained to him the situation and he listened to what I had to say. I always do my own research before coming to see a mechanic shop and I appreciate advisers who have real technical knowledge rather than sales first mentality. He even insisted I did not need to replace my ECT but I wanted a peace of mind so I asked for it done anyways since I already bought the parts. I appreciated Johnny's honest feedback and did not try to up-sell me additional services. Overall this was my first time at Steven Creeks Honda; I like the atmosphere and customer service so far. I would definitely considered my next service here. More
We were extremely happy with the service that we received. We started by emailing multiple dealerships and Honda of Stevens Creek responded almost immediately and was very responsive. With a couple received. We started by emailing multiple dealerships and Honda of Stevens Creek responded almost immediately and was very responsive. With a couple emails and a quick phone call we agreed to purchase a new Honda. When we arrived at the dealership all the paper work and vehicle was awaiting us and after a test drive the car was sent for detailing. With in a couple hours from the initial email we were driving off the lot in our new vehicle. The salesman was great, very responsive, no nonsense and straight to the point. Buying a new car is usually stressful but this was not, would absolutely recommend buy from Honda of Stevens Creek looking for a Honda. More
Excellent service from Johnny C. Lam Johnny did an excellent job. Because online scheduling site didn't have any spot available, I talked with Johnny over the phone and he helped me enabl Johnny did an excellent job. Because online scheduling site didn't have any spot available, I talked with Johnny over the phone and he helped me enable it. Johnny customized the type of service which were crucial for my car. Within two-three hours, car was ready. Johnny's team is really customer driven and paid attention to details. Will come back next time. More
They did great on my oil change & giving me a new battery for my car!!! I was satisfied with the service & they even gave me a ride home & picked me up after service was done. for my car!!! I was satisfied with the service & they even gave me a ride home & picked me up after service was done. More