Honda of Stevens Creek

Great service overall from the very minute we walked in for our appointment. Mike our Sales rep we worked with was very upfront and transparent with vehicle availability and pricing information without bei for our appointment. Mike our Sales rep we worked with was very upfront and transparent with vehicle availability and pricing information without being pushy. Everything from sales, to finance to delivery was pleasant thorough and quick. More

Great staff service is always outstanding here and the waiting area is always very clean and comfortable. Five star staff. Five star waiting and service area. waiting area is always very clean and comfortable. Five star staff. Five star waiting and service area. More

Great service. Office was full of smiles and everyone working hard. Gets the job done asap. I’ve been here over three times and never ran into a problem nor incovenience. working hard. Gets the job done asap. I’ve been here over three times and never ran into a problem nor incovenience. More

William provided great customer service. He was consistent with fast response times, answering questions, and great rapport. One of the managers (forgot his name) was very helpful and quick with co consistent with fast response times, answering questions, and great rapport. One of the managers (forgot his name) was very helpful and quick with completing paperwork More

Great Service Center! I work with Tam, and he is the best. They’re very professional, and honest about what needs to be done. I’ve never had a problem with any work they’ve done. I have an older Honda, best. They’re very professional, and honest about what needs to be done. I’ve never had a problem with any work they’ve done. I have an older Honda, and I won’t take it anywhere else. More

Overall a good experience, but two fixes needed: took a lot longer than the 2 hr promise, and text communication was unresponsive. Had to remind them to use the coupon. lot longer than the 2 hr promise, and text communication was unresponsive. Had to remind them to use the coupon. More

Very nice people they don’t push you they tell you to take your time and I really liked it very helpful people overall great experience take your time and I really liked it very helpful people overall great experience More

First time to get serviced in honda Steven's Creek and Long was very nice, he explained the process and what needs to be done. Long was very nice, he explained the process and what needs to be done. More

The service was very fast and very helpful. Daniel was professional, clear, and friendly. Thank you for your help Daniel! Management should give that man a raise! professional, clear, and friendly. Thank you for your help Daniel! Management should give that man a raise! More

Honda of Stevens Creek has an excellent Service Department. Service and appointments are very streamlined during Covid. Communication is done through texts and emails beginning with the appointme Department. Service and appointments are very streamlined during Covid. Communication is done through texts and emails beginning with the appointment, the initial invoicing for approval, and ending with the completed work and final invoicing for payment. A text is sent advising completion of tune-up. No waiting….simply picking up of a perfectly tuned-up car. Amazing Team! Daniel Lopretta and Summer Pettigrew have long been servicing our cars. We are very appreciative of their attention to detail and customer service skills. Thank you Daniel and Summer for your service over the last several years! More