Honda of Stevens Creek

They did everything they promised. Customer service was very good. Process was very smooth. No issues. Customer service was very good. Process was very smooth. No issues. More

These guys were very helpful. No pressure at all. They made sure we got exactly what we wanted. Great overall buying experience! No pressure at all. They made sure we got exactly what we wanted. Great overall buying experience! More

My experience at Stevens creek Honda was awesome. Phil ha did an outstanding job getting me the car I wanted. Jesse Juarez sealed the deal .. both very professional and I would highly recommend Steve Phil ha did an outstanding job getting me the car I wanted. Jesse Juarez sealed the deal .. both very professional and I would highly recommend Stevens creek Honda … a wonderful experience More

We initially wrote a great review for our salesperson when purchasing a Honda Ridgeline, however, our experience with this dealership changed after a few days after the sale. Firstly, the Ridgeline comes when purchasing a Honda Ridgeline, however, our experience with this dealership changed after a few days after the sale. Firstly, the Ridgeline comes with a faulty wireless charger. That feature was used by the salesperson to entice us to upgrade to the higher spec, and more expensive model. This feature was the sole reason we chose to upgrade, and the salesperson failed to mention the charger is incompatible with Apple at the time of sale. At the time of sale, we were told by the contracts manager that we would receive an email within a few days to set up our financing plan. After a week of no email, we reached out to the employee and got no response. Shortly after, we received a Notice of Election to Rescind letter, which came as a shock, and demanded the vehicle back for reasons beyond us. We called and emailed the dealership many times with little to no help. We were given the run around and everyones answer was "That is my managers issue". We had to call multiple times and were promised everything was ok, but again, still got no confirmation or opportunity to set up our financing plan. After 2 days of back and forth, and extreme stress not knowing if we could keep the truck or not, we finally had to demand an answer and ask to receive in writing that everything was ok. This was a slip on Stevens Creeks part, and caused unnecessary hassle for something that could have easily been avoided. We considered returning to Stevens Creek Honda later in the year, to add another vehicle to our fleet, but have now decided against it due to the lack of care and chaos that was caused. If you purchase a 2023 Honda Ridgeline, be sure to check the wireless charger is in fact compatible with your phone. And also make sure you leave with 100% confirmation that your financing plan is complete! More

Honda of Stevens Creek was one of the most helpful dealerships I’ve been to this month! I have been searching for a car that is in my budget, safe and reliable. Sam was specifically helpful in making dealerships I’ve been to this month! I have been searching for a car that is in my budget, safe and reliable. Sam was specifically helpful in making my decision to buy a 2024 Honda CRV! He wasn’t pushy and helped me get exactly what I wanted! He also answered all my questions with great knowledge and detail. I would recommend Honda of Stevens Creek to others! More

It was great experience and Kevin was the best in closing the deal. Great job and cooperation by Kevin the deal. Great job and cooperation by Kevin More

We had a good experience at this dealership. No pressure, and gave us time to think about my purchase. No pressure, and gave us time to think about my purchase. More

Very good service and experience. They work very hard and make my purchase procedure very smooth. They work very hard and make my purchase procedure very smooth. More

Pedro, Jay, Gale had above and beyond Customer Service! ! I def recommend this dealership to anyone looking to purchase a vehicle. I had the best experience ever. I tried many dealerships around nobody can ! I def recommend this dealership to anyone looking to purchase a vehicle. I had the best experience ever. I tried many dealerships around nobody can compare to the service I had there. More

Friendly • Flexible • Efficient • Transparent • Respectful • Welcoming • Excellent Customer Service • Responsive • Competent & Knowledgeable • Trustworthy • Patient • Caring Respectful • Welcoming • Excellent Customer Service • Responsive • Competent & Knowledgeable • Trustworthy • Patient • Caring More