Honda of Stevens Creek

Excellent services for a scheduled maintenance The dealership service department has an appointment calendar system online making it easy for me to pick an available date and time and the type of s The dealership service department has an appointment calendar system online making it easy for me to pick an available date and time and the type of services to be included for the visit, with the estimated cost. Then comes the day, got the vehicle in, a friendly advisor took care of the services, explaining what is going to be done and offered discount from the estimated cost. The process was very quick since most was prepared online. Waiting for my ride to pick me up I got to enjoy the coffee station in the waiting room: not bad with good selections. Later in the day the services were completed on time, got the summary from the advisor and went to the cashier, another friendly person to complete the paper work, which includes a comprehensive report of the maintenance details. Not least the advisor very quickly took care of an email address error that I reported. All in all I was very pleased with services provided to me and my car in this visit. More

Service This is my first time service and good customer service friendly. Service time is not take long. The service price is more than the other dealerships This is my first time service and good customer service friendly. Service time is not take long. The service price is more than the other dealerships. More

Quick and accurate With good customer service who are well informed technically. The service here is a breeze. I would suggest this dealer for sale and service of all With good customer service who are well informed technically. The service here is a breeze. I would suggest this dealer for sale and service of all honda cars More

Excellent Service Honda on Stevens Creek always takes care of my vehicle on time and at a very good price. The customer service is excellent. Francis took care of my c Honda on Stevens Creek always takes care of my vehicle on time and at a very good price. The customer service is excellent. Francis took care of my car and was so good at explaining everything that was done! I trust this dealership with all my car maintenance. More

2006 Honda Civic Coupe Our car is still running like a champ. The mechanics are very thorough throughout their inspection process. That is where it starts for our familys sa Our car is still running like a champ. The mechanics are very thorough throughout their inspection process. That is where it starts for our familys safety. The communication between our service advisor and myself is spot on. Thank you Honda of Stevens Creek. More

Airbag recall service was done I went there for airbag recall service. Appointment is needed. The service manager Long was friendly and quick. I got a loaner vehicle without a prob I went there for airbag recall service. Appointment is needed. The service manager Long was friendly and quick. I got a loaner vehicle without a problem. (This I think is included as a part of recall though) When I picked up my car, the service manager said he had my 3rd brake light fixed without charge. Happy about that. More

Saved my trip I was traveling when I heard a vibrating noise from under the car. Immediately looked up the nearest Honda dealership and went there. In 24 hours my c I was traveling when I heard a vibrating noise from under the car. Immediately looked up the nearest Honda dealership and went there. In 24 hours my car was fixed and I was on the road again. Wonderful staff and responsive repair. More

Minivan service Regular service was done as promised and on-time with friendly service...Great job! I was also able to pick-up some in-stock parts at the parts depart Regular service was done as promised and on-time with friendly service...Great job! I was also able to pick-up some in-stock parts at the parts department. More

The top notch dealership! Fantastic experience. Phillip went above and beyond to help my wife and me purchase SUV. He was not pushy what-so-ever, the whole process was obsolutl Fantastic experience. Phillip went above and beyond to help my wife and me purchase SUV. He was not pushy what-so-ever, the whole process was obsolutly painless. Would recommend Honda of Stevence Creek to anyone who looking to purchase a car. More

Just purchased PIlot 2017 AWD I was pleasantly surprised with how fast and efficient the sales process went. We arrived at Stevens Creek Honda at 8:30PM and were able to test drive I was pleasantly surprised with how fast and efficient the sales process went. We arrived at Stevens Creek Honda at 8:30PM and were able to test drive and sign all the needed paperwork in 1.5 hours. No hassle with the agreed upon price which was a welcome experience. We had a little hiccup in finance but, found a way which was agreeable with all parties. All the employees at Stevens Creek were very helpful and I would defiantly return to purchase another car. Our Sales person was Phil Ha and he was very personable and knew his stuff. I can't say enough about the experience. We just had a bad experience with Capitol Honda and were kind worried the same would happen here. Thanks Phil and all the employees at Stevens Creek Honda. Tim More