Honda of Stevens Creek

Honda of Stevens creek's best selling service I will give 5 out of 5 because your service is very nice. I have purchased both of my cars (CR-V & CR-Z) from Honda of Stevens Creek of San Jose. Both I will give 5 out of 5 because your service is very nice. I have purchased both of my cars (CR-V & CR-Z) from Honda of Stevens Creek of San Jose. Both were extremely easy purchases and the products were exactly as advertised. I really appreciated the no xx pricing and straight forward approach that you don't typically get from a car dealership. I have had one of the vehicles for over a decade and am just as happy with the most recent purchase. Thanks for better service. More

Nice selling experience by Honda of Stevens Creek This is my kind of car selling experience! I walked in at 1:50 pm and was immediately approached by Maya at Honda of Stevens Creek of San Jose who ask This is my kind of car selling experience! I walked in at 1:50 pm and was immediately approached by Maya at Honda of Stevens Creek of San Jose who asked how she could help. I told her I was interested in selling my car and wanted to see what I could get for it. She sat me down and thoroughly explained the appraisal process. I answered 4 or 5 questions, and the appraisal was underway. 20 minutes later, after a quick tour of the facility, my appraisal was done. I was VERY happy with what they offered - it was about $1000 more than I what I expected for my car. From start to finish, the whole thing took about 30 minutes and I never felt pressured to buy a thing. More

Honda of Sevan Creek The professionalism was superb!!! The atmosphere felt genuine. My salespersonMaya was truly amazing in giving details about my vehicle in which I did The professionalism was superb!!! The atmosphere felt genuine. My salespersonMaya was truly amazing in giving details about my vehicle in which I did my research for. The price was feasible to meet your needs. I truly recommend purchasing your vehicle with them. I would definitely give 5 stars. Thank you for all your assistance in making my decision easy and comfortable. More

Honda of Sevan Creek This place has great customer service and loved the clean environment.. Our dealer, Maya, was a very genuine and helpful person. After comparing quote This place has great customer service and loved the clean environment.. Our dealer, Maya, was a very genuine and helpful person. After comparing quotes with other dealers, I had to come back here because of the treatment we got. Plus the price here is unbeatable, and our sales person was very honest. The price she calculates is the final, out-the-door price you'll be paying. No gimmicks. No hidden fees. I would definitely recommend my friends here. More

HONDA OF STEVEN CREEK TOOK ADVANTAGE OF ME During the HONDA OF STEVEN CREEK TOOK ADVANTAGE OF ME During the month of July, 2013 I feel I got defrauded by Honda of Steven Creek. I went in and spoke with ca HONDA OF STEVEN CREEK TOOK ADVANTAGE OF ME During the month of July, 2013 I feel I got defrauded by Honda of Steven Creek. I went in and spoke with car salesman Mike D. and I test drove a used 2010 Honda Accord. The car looked fine and felt fine, and I specifically asked Mike if this car had been in an accident and he said "NO". My cosigner and I proceeded to sign all documents. About two weeks after I went to get my windows tinted the tint shop informed me that one of my doors wobbled to much and that I should have it checked out. I took it to Honda Steven Creek recommended body shop AW Collision of San Jose and after their inspection they informed me that my car had in fact been in a car accident and someone attempted to cover it up making it an unsafe vehicle. The body shop told me the estimated cost to have this car repair would be $9,137!!!. I immediately took this issue to Honda Steven Creek and I spoke with Samantha E. and I explained my problem to her and I gave her a copy of the repair cost estimate and of course she told me that there was no one there to help me and to go home and she will show her boss my documents. During a period of 3-4 weeks I spoke with Subhash C. General Manager, Moe A. General Sales Manager and Abraham Finance. I begged them to please help me out with this unsafe vehicle. I informed them that I feel they took advantage of me by selling me a wrecked and unsafe vehicle and I simply wanted them to give me for what I'm paying for and after numerous of phone calls and three or four visits to Honda of Steven Creek dealership they refused to help me out making all sorts of excuses and disrespecting my cosigner and I. In addition they went as far as to tell me that Honda of Steven Creek had millions of dollars to spend in attorneys in case I wanted to sue them. As a result I contacted the auto fraud legal center and attorney Hawk and his firm decided to fight for my rights as a consumer and sue this dealership for their wrongdoing!!!!!!!!!My case is currently pending in California in the Santa Clara County Superior Court Civil Case Number 1-13-CV-254207, in which Honda of Steven Creek is doing business as Santa Clara Imported Cars, Inc.!!!!!!!!!!!!!!!!!!! In addition we just had a mediation hearing on 01/15/2014, in which of course nothing happen at mediation thanks to their refusal. Overall, I'm an American guy that is just trying to make it. I have two jobs and I am putting myself through college (Engineering major) I went to a Honda dealership and not to a mom and pop dealership in order to avoid these kinds of problems and honestly, because it was a Honda dealership I felt I can trust them and get myself a good reliable car. Unfortunately, Honda Steven Creek clearly took advantage of me and even after I took this problem to them they have refused to help me out. $9,137 is a lot of money for car repairs. I can see why they would like to dump this car on somebody and get it out of their dealership. Once again a huge corporation is taking advantage of the small people/consumer and tax payer. More

I was afraid to take my car in because people have tried to sell me a lot of stuff in the past at other places, but Thomas my service person kept me informed the whole way through. I felt like a I made an to sell me a lot of stuff in the past at other places, but Thomas my service person kept me informed the whole way through. I felt like a I made an informed decision and that makes me feel more comfortable about coming here in the future. More

Just bought a 2014 Pilot. Love it!!! The sales experience was great. Had a small issue with my phone pairing to the car. Went back into the service department and they had tech come out and help me set up my was great. Had a small issue with my phone pairing to the car. Went back into the service department and they had tech come out and help me set up my phone. They were all so happy to help. Great dealership! More

Steven Kim is the recently promoted to store manager----because "he was the next in line". He is immature, rude, disrespectful, arrogant . . . I wouldn't return there if it was the last dealers manager----because "he was the next in line". He is immature, rude, disrespectful, arrogant . . . I wouldn't return there if it was the last dealership on the planet. I should have read the reviews BEFORE I wasted my time driving there. My mistake! More