Honda of Stevens Creek

Out of town buyer I live 400 miles away form the dealership. I spoke to my salesman (Antonio). I asked for a specific car at a specific price and also requested one de I live 400 miles away form the dealership. I spoke to my salesman (Antonio). I asked for a specific car at a specific price and also requested one dealer installed option to be completed before my arrival. When I arrived the car was cleaned and my metal pedals were installed perfectly. Most importantly I got the best price in California and the dealership did exactly what they promised me More

Great Service Excellent experience with an alignment service. Major kudos to my service representative who acted more like a concierge. Besides handling the details Excellent experience with an alignment service. Major kudos to my service representative who acted more like a concierge. Besides handling the details of the car service, she coordinated the convenient shuttle service that dropped me off and picked me up from work. More

Great no hassle experience Got a 2018 honda fit from this dealership. Very happy with the car. Only gripe is engine is a bit loud at 70+ mph, but overall it was a very fun car t Got a 2018 honda fit from this dealership. Very happy with the car. Only gripe is engine is a bit loud at 70+ mph, but overall it was a very fun car to drive. Visibility was really good, the backup camera was nice. Apple play with apple maps was a freebie. The kicker was for my long commutes to work so far I'm averaging over 40mpg. also very happy with dealership. They gave me a real good price on the car, and it was a stress free experience. Everything was mostly settled after the test drive. The time spent at financing was a little longer then expected, but its mostly waiting to talk with the person. Everyone was very friendly and not pushy. Highly recommended.. More

Great environment, friendly, and professional This dealership is very clean and spacious and all levels of employees were very friendly, nice and professional. What made my experience really great This dealership is very clean and spacious and all levels of employees were very friendly, nice and professional. What made my experience really great was my salesman, Philip Nguyen, who was absolutely fantastic to work with. He was referred to me by a family friend and as promised, Philip provided really quick responses to my questions over the phone, text, and email during all hours of the day, and went above and beyond to give me the best deal possible. He is very passionate and caring about his job and customers and I highly recommend him. More

maintenance and recall The car was serviced promptly and accurately. The service advisor was very informative and helpful. He met with me promptly and was available when I The car was serviced promptly and accurately. The service advisor was very informative and helpful. He met with me promptly and was available when I came to pick up the car to explain was done. He also arranged an ride home when I left the car off. More

Horrible service experience HORRIBLE MECHANIC SERVICES AT THIS DEALERSHIP. In the past, they used to check the car, diagnose the problem and then quote you for fixing the problem HORRIBLE MECHANIC SERVICES AT THIS DEALERSHIP. In the past, they used to check the car, diagnose the problem and then quote you for fixing the problem. This time my car wasn't starting, I jumpstarted and took it to the dealership assuming its the battery issue. They said to just look at the car, they will charge $70??!!! and then will provide a quote to fix the problem. I said I think the battery is at fault. I had replaced the last battery 3 years ago at this very dealership, so could you please check the battery. Again, they said you will have to pay 60% for the battery as it is still under partial warranty. I agreed. But then they came back and said, we will have to run diagnostics to claim warranty and will charge you another $40 over and above the battery price. So, paying 60% +$40 came close to putting in a brand new one, so I asked them to put in a new one. They changed the battery, service charge of approx $30 which 3 years ago was free of charge when you bought a new battery. Anyways, by the end of the day, my car wouldn't start again. This time I went to a local mechanic. He said the battery clamp is loose and tightened it, and thus the battery was leaking. It took him 2 minutes and charged me zero dollars. Its become a money making racket here. Jeanette Conner was my service consultant. HORRIBLE, never go here to get anything on your Honda repaired. They lost a 10 year loyal Honda customer. More

Excellent customer service. Out of 5 dealerships visited this dealership was far above the rest. Jimmy had thorough knowledge of all the aspects of the vehicles. Ultimately a gre Out of 5 dealerships visited this dealership was far above the rest. Jimmy had thorough knowledge of all the aspects of the vehicles. Ultimately a great deal on a new car. More

Service Experience Dave was a wonderful service consultant and he walked me through the whole service process and fixes patiently. I would definitely recommend this plac Dave was a wonderful service consultant and he walked me through the whole service process and fixes patiently. I would definitely recommend this place to others. More

great job! have done multi services at this location with very good experience. the waiting room is very nice and comfortable, and waiting time is normally short have done multi services at this location with very good experience. the waiting room is very nice and comfortable, and waiting time is normally shorter compare to others. More

He was very kind and have all one stop solution He explained much in detail, which helped me to decide quickly. He has all kinds of solutions and I could stop by nowhere else. Because he took care He explained much in detail, which helped me to decide quickly. He has all kinds of solutions and I could stop by nowhere else. Because he took care of all the procedure from beginning to the end, I could be relaxed. The only thing I should do was choice and waiting. Thanks, More