Honda of Stevens Creek

Excellent customer service and buying experience Sales reps are friendly and very knowledgeable on car models and features they are selling. Shopping here is hassel free and prices are fairly competi Sales reps are friendly and very knowledgeable on car models and features they are selling. Shopping here is hassel free and prices are fairly competitive. More

Great Service Thank you Summer Pettigrew and Stevens Creek Honda for the excellent service I received for my Honda Accord. My car is now running outstanding and I a Thank you Summer Pettigrew and Stevens Creek Honda for the excellent service I received for my Honda Accord. My car is now running outstanding and I appreciate your efforts. Thanks again Summer and the Stevens Creek Honda team. Tom Rea More

Buying a new car from Mark Wright Mark is very patient and friendly, explains everything that I asked about, plus everything else that he thought I should know about my new car. Mark is very patient and friendly, explains everything that I asked about, plus everything else that he thought I should know about my new car. More

Great experience at Honda of Stevens Creek My car buying experience was very smooth. Carlos Duenas gave me a test drive and walked me through all the features of the car. I was in and out the My car buying experience was very smooth. Carlos Duenas gave me a test drive and walked me through all the features of the car. I was in and out the door with my new car in just a few hours. More

Excellent service .Service finished on time as promised.facility is clean.friendly atmosphere.CD is attentive and explained what need to be done.good experience. .Service finished on time as promised.facility is clean.friendly atmosphere.CD is attentive and explained what need to be done.good experience. More

Great experience! Phil and his team were amazing! He made the experience of buying a new car very enjoyable. He was very attentive, super informative, and went through Phil and his team were amazing! He made the experience of buying a new car very enjoyable. He was very attentive, super informative, and went through every detail with me. thanks Phil! More

Great car buying experience Got a great price on my Honda Pilot. Amir was a great help with the whole experience. Would go back for my next car. Finance department did great too Got a great price on my Honda Pilot. Amir was a great help with the whole experience. Would go back for my next car. Finance department did great too More

Super happy I was buying a new car for the first time. He gave me the best price. It was a smoth experience. I would definitely recommend Tony I was buying a new car for the first time. He gave me the best price. It was a smoth experience. I would definitely recommend Tony More

Smooth Transaction None of the typical negative stigmas of car dealership were present with my experience with Stevens Creek Honda and especially with Mark Wright. All None of the typical negative stigmas of car dealership were present with my experience with Stevens Creek Honda and especially with Mark Wright. All of the negotiations were done via email, so I came in the dealership with Mark knowing exactly the car I wanted at exactly the price agreed on. Even the typical post-purchase upsells (extended warranties, wax job, aftermarket alarm add-ons) were seamless, as he reassured me that there's no pressure in purchasing these items. I will definitely recommend Stevens Creek Honda and Mark Wright at any time -- just make sure you do your homework first! More

Seamless leasing experience Working with Daniel and Mikey to lease my 2018 Accord 2.0T Sport was a very fluid and great experience. Initially came in to test drive the car a few Working with Daniel and Mikey to lease my 2018 Accord 2.0T Sport was a very fluid and great experience. Initially came in to test drive the car a few months back and was greeted by Amir very nicely and he quickly got me into the car I wanted to drive and explained a bunch of the cool features to me and let me try them out. I was pretty much sold at that point but I wanted to do my due diligence and check out some other cars. Fast forward a few months, I made the decision to go with the accord because it’s far superior to anything in its class and has such great ratings but above all it’s just a really fun car to drive. I initiated contact with Daniel over the web and he quickly sent me some of the details for the specific car I wanted over email. At that point I had a pretty good idea what to expect. When I went in to lease the car, I brought a trade in to use as a down payment to lower the monthly lease payments. The car was appraised very quickly and they actually gave me more for the car than I had expected them to which was a pleasant surprise. Daniel was extremely busy with a few other customers but made sure that someone helped me right away. Then I had the pleasure of working with Mikey who was also fantastic. I knew my price point and I asked him for it straight up. It only took him a few short minutes to come back with the price I wanted which was actually quite shocking. I was happy. I asked for a maintenance plan and they added it on for a very reasonable price. Then it came time to see the actual car before signing the papers. (It was in storage and they had to bring it over. It didn’t take long) I had only seen pictures online so I wanted to make sure I was getting what I paid for. When the car arrived I noticed something was off- the rims were different than the ones shown in the picture online. When I inquired about it they said that the picture online was a mistake and the nice black rims I wanted would cost extra... a lot extra. I was kind of disappointed and told them they should still honor the price they gave me because it was their fault that the picture was wrong. While I understand that the upgraded rims cost more, they were the reason that I wanted that particular car from that particular dealership. After some negotiation with Mikey and Daniel, they didn’t give them to me for free but they did give me a good discount on them because of the mistake. It probably wasn’t their fault that the picture was wrong so I didn’t want to be too much of a jerk about it. Faycal, the gentleman in the finance department already had the paperwork ready when I got to that point and I was in and out of his office in less than 20 minutes which was awesome! In the end, they did what they had to do to make me happy, and happy I was... and still am. I got a great deal on an amazing car. They didn’t have the beautiful black aforementioned rims in stock so they had to order them and they arrived within a week.They replaced the rims and let me keep the old ones. Rosalie in the service department was super nice and let me keep the old rims in their warehouse until I could get a bigger car to pick them up. The rims could’ve probably fit in the accord’s HUGE trunk but the service team didn’t want to take a chance with scratching the interior of the car, which I really appreciated. Rosalie was very good at keeping me updated with the status of the work being done and the entire service staff was super professional and extremely nice. All in all I would say that this is the best car leasing/buying experience that I ever had. Staff was friendly, helpful, fair, honest, transparent and I didn’t feel like they were trying to take advantage of me. Usually car salesmen get a bad rap, but these guys break the stereotypes. Honda of Stevens Creek, you guys rock! More