
Honda of Slidell
Slidell, LA
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Found a used car at this dealership for a graduation present and sons first car. Came back 2 weeks later to make offer. Was looking at two other cars at other dealerships and asked Honda of Slidell to present and sons first car. Came back 2 weeks later to make offer. Was looking at two other cars at other dealerships and asked Honda of Slidell to check car and consider my price but don't waste my time if the offer was not acceptable. Was told offer was to low and started to move on to other dealers. Received phone call two hours later to come back and make deal. Made offer and brought check to dealer. Deal was made and check accepted. Left car at dealer to be picked up a couple days later. Got a call from dealer ship the next day saying they sold the car. They inspected the car the day after getting my check and found multiple issues and sold it at auction. I was called and told thon in e "we will make this right and margin is not a concern" by the sales manager. After two days received no calls and still had check. I now have wasted 1 week dealing with these people and do not have a car for his graduation in 6 days. I told them my time line and asked them not to waste my time because I was looking at two other vehicles and need to move fast. Terrible customer service!!! More
The custmer service was GREAT! He was GREAT and gave us the BEST deal, easy to work with and made sure we were happy in every aspect of the word and that goes a long way for sure. If I or a family member, the BEST deal, easy to work with and made sure we were happy in every aspect of the word and that goes a long way for sure. If I or a family member, friend needs another car I will send them there. Especially with social media it is known how GREAT our experience was at Honda of Slidell !!!!! More
I needed a used car for a set price because someone stole my motorcycle. I am a poor school student that needs a car to get travel to work and school. I visited many dealerships, big and small, and none of s my motorcycle. I am a poor school student that needs a car to get travel to work and school. I visited many dealerships, big and small, and none of seemed to be concerned about my situation. I saw a good deal on autotrader.com from Honda of Slidell. I made the long trip, I do not regret this. They were very prompt. I was helped immediately. Herbert, the salesman, was very helpful and he honestly cares about his customers. He helped me get the price I needed for the car that I really wanted. Charles, the manager, was willing to help me as much as he could. I walked out with a grin on my and the keys to the car I wanted. I will always return to that dealership, and I recommend you do the same. More
I had been looking for a Honda Odyssey for months and had done a great deal of research. I had a great experience at Honda of SLidell. David and Dominique were absolutely a pleasure to work with. They got done a great deal of research. I had a great experience at Honda of SLidell. David and Dominique were absolutely a pleasure to work with. They got me the vehicle I was looking for at a great price. They were extremely helpful and went out of way to accommodate my needs. Very kind, compassionate and professional indeed. I plan to buy another vehicle very soon. More
This is the 2nd time this has happened with Honda of Slidell. Had to come and write a review this time. Took my wife's car in for a few small repairs. Very minimal cosmetic type things like the brake Slidell. Had to come and write a review this time. Took my wife's car in for a few small repairs. Very minimal cosmetic type things like the brake light rattling in the rear dash, the little gear shift plastic plate was broken, rug on right side door coming loose, etc. There was also squealing coming from the rear brakes, so was just looking for a quote to get them replaced. For the 2nd time ever taking the car there, they ran this huge diagnostic (without us asking for this service) that costs just over $100. In addition, the quotes for the repairs I had listed totalled $1,700.00. The rear brakes alone were $250.00. And that small piece of plastic for the gear shift? $50.00. The rattling light fix was another $55.00 Needless to say, I most unhappily paid the $100+ for the un-asked-for diagnostic, took the car to Pep Boys and got the brakes done for $129.00. The only reason I gave even a single Star for the Customer Service rating was because the girl was actually very nice and professional and I'm pretty sure she was doing her job the best she could. But she does have to go by the policies of the dealership, which in my opinion in this particular case, are horrid. More
I have never dealt with a dealer who left me feeling as completely bewildered as to how I allowed this to happen to me as this one did. The truck I have bought has problems not disclosed to me. The paper completely bewildered as to how I allowed this to happen to me as this one did. The truck I have bought has problems not disclosed to me. The paperwork due to me is being held up a ridicules amount of time and when I call with questions regarding the situation and I am put on hold for people who aren't there and finally told to deal with it. I find out about rebates I am due and they are withheld and generally feel that they are shady . Life is too short for this. Spend the extra 20 minutes and go see a dealer who is respectable and honest. More
Had a great experience buying my van and have been back for 2 services. Everyone I have dealt with have been great. I just dropped in for service and Charity got me in an out! I am very pleased with Honda for 2 services. Everyone I have dealt with have been great. I just dropped in for service and Charity got me in an out! I am very pleased with Honda of Slidell and will definitely be a repeat customer!!! More
Everyone there was very helpful and friendly, I would definitely recommend it to my friends, family, or just anyone interested in looking for a new vehicle! I also thought it was very convenient that the definitely recommend it to my friends, family, or just anyone interested in looking for a new vehicle! I also thought it was very convenient that they served there customers food and bottle water, esp on hot days! More
Overall the experience was great. I am from the Baton Rouge area and Honda of Slidell far exceeded the deal over my local dealers. Everyone there could not have been more helpful. I searched the intern Rouge area and Honda of Slidell far exceeded the deal over my local dealers. Everyone there could not have been more helpful. I searched the internet from Houston, TX to Mobile AL and from North to south and they were the only dealer that seemed to help me get the vehiclt I wanted. More
A very pleasant experience purchasing my new Honda Accord. The sales people were very informed on every feature of the vehicles and more than helpful in assisting me with my selection. I would gla Accord. The sales people were very informed on every feature of the vehicles and more than helpful in assisting me with my selection. I would gladly recommend this dealership for anyone considering buying a Honda. David and Lauren were professional and even in the training mode, Lauren was eager to supply answers to my questions, which I truly appreciated. Thanks again. More