Honda of Sarasota - Service Center

Bryan Pedler was pleasant to deal with, prompt, wasn’t pushy, The waiting room chairs were comfortable and service was timely. pushy, The waiting room chairs were comfortable and service was timely. More

Every time I bring my car to honda I’m always satisfied with the service I feel that they’re very honest and open about everything that they’re going to fix on the car. I’ve been coming to honda for at lea with the service I feel that they’re very honest and open about everything that they’re going to fix on the car. I’ve been coming to honda for at least 10 years and I am very happy with their service. More

They have very low turn around times. Also terrible communication skills. When we are a table to communicate our advisors is fine to deal with but the fact that he doesn’t call or keep up Also terrible communication skills. When we are a table to communicate our advisors is fine to deal with but the fact that he doesn’t call or keep up with what’s going on is a little crazy. More

Service is beat in class. We live in Venice … have owned 9 Hondas and m mother owns one ….bought last one Venice. Chose to move all our biz The entire team at SH has been We live in Venice … have owned 9 Hondas and m mother owns one ….bought last one Venice. Chose to move all our biz The entire team at SH has been amazing. More

Very attentive and efficient. Much appreciated .The service dept was extremely busy and while she multi tasked ,we were worked in and out in 1 1/2hours. Much appreciated .The service dept was extremely busy and while she multi tasked ,we were worked in and out in 1 1/2hours. More

I dropped my car off the day before needed 4 new tires and an alignment. Don’t understand why it took till 4:30 when they started the inspection by 8 am was sent a video about my car and an alignment. Don’t understand why it took till 4:30 when they started the inspection by 8 am was sent a video about my car More

Dealership needs to lose the thought of passing THEIR credit card costs to their customers. credit card costs to their customers. More

On time, fixed problem everything good. Thanks Merry Christmas to one and alla d a happy new year Thanks Merry Christmas to one and alla d a happy new year More

Jessica was excellent. Kept me informed very pleasant and helpful. I love the video of the work being done. Whoever worked on my car. Did an excellent job Kept me informed very pleasant and helpful. I love the video of the work being done. Whoever worked on my car. Did an excellent job More

Our service provider, Darin, was courteous and efficient, but they did not do the wiper blade replacement requested initially and then declined to do it because they said the existing blades were aftermarke but they did not do the wiper blade replacement requested initially and then declined to do it because they said the existing blades were aftermarket. There was no explanation of why that prevented them from doing the replacement— never mind that the prior wiper blade replacement had been done by them. Second, another service person contacted me about a tiny, virtually unnoticeable chip on the windshield and suggested I get a windshield replacement. That led to conversations with my insurance provider, at which point I had received a picture of the chip. After explaining that, I was referred for a windshield repair instead of a replacement. It happens that the windshield repair place were happy to replace the wiper blades too, but this involved unnecessary time and effort initiated by someone who clearly wanted to order us a new windshield. Our 20 years of purchasing cars and servicing them at this dealership when it was Wilde Honda were flawless and hassle free. This experience under new ownership was not. More