Honda of Sarasota - Service Center

This is my second time to have my 2016 Honda CRV serviced at Honda of Sarasota. I will keep on returning to them for future service. Lisa was polite, knowledgeable, and very clear in dealing with me. My car at Honda of Sarasota. I will keep on returning to them for future service. Lisa was polite, knowledgeable, and very clear in dealing with me. My car was serviced promptly and the waiting room was very comfortable while I waited. I will be returning again next week to have my other Honda serviced. Thanks for a great job! More

Experience at this Honda was better than expected. I drive to this sarasota location (about 45 min from my home)because I'm always taken care of. Im greeted pleasantly by Alberto, the advisor, he alwa I drive to this sarasota location (about 45 min from my home)because I'm always taken care of. Im greeted pleasantly by Alberto, the advisor, he always makes sure I'm kept up to date with the process and tries to get me out-of there reasonably quick!!! More

Handled the recall repairs needed without a hitch! Everything AOK. Drove me home and picked me up. Alberto , the service advisor, was great. And Ricardo, the driver, was professional and friendly. Everything AOK. Drove me home and picked me up. Alberto , the service advisor, was great. And Ricardo, the driver, was professional and friendly. Even got a cup of coffee! More

From start to finish, all went well. The appointment was made quickly and at my convenience. A coupon was honored and everything was explained and clear. Chose to leave my car onsite The appointment was made quickly and at my convenience. A coupon was honored and everything was explained and clear. Chose to leave my car onsite and phone communication and updates were made promptly with options, ideas, advice given as requested. Very good advice! the experience and willingness to help make problems (with the car, not personnel) manageable evident. Service advisor, Darin, went above and beyond to assist us in making positive decisions and plan for future issues. When picking up the car, another person helped us and she was friendly, polite, knowledgeable and funny! In fact, all service personnel, including Jake who fielded several calls from me when I had questions, were so kind and attentive. Jake, particularly, was careful with details which mattered a lot to us, such as the coupon. A bright spot in our day! Extremely nice people work here and the staff morale is high. We have another Honda car and will continue patronizing this dealership for our needs. A pleasant experience despite my car's issues and repairs. Good place, decent prices and fine people. More

My car just hit 238K miles. The service department treats me no different than someone with a brank spankin’ new car. Darrin was SO helpful with my urgent repair need. The service department treats me no different than someone with a brank spankin’ new car. Darrin was SO helpful with my urgent repair need. I appreciate the staff at Wilde Honda! More

Once again, we’re very pleased with the friendly, professionalism & service of our Customer Service and mostly, with our old (B. Hudson) and our new Service Advisor Alberto Escobar! Thank you for tak professionalism & service of our Customer Service and mostly, with our old (B. Hudson) and our new Service Advisor Alberto Escobar! Thank you for taking your time and provide excellency to our family, (3 Hondas) answer all our questions courteously with respect and kindness! Congratulations on great work! Keep going! Highly recommended!!! More

I have purchased cars and had repairs when needed at Honda of Sarasota for over 20 years. Service is excellent and I always feel like the transaction was fair and that they met my needs above and beyond Honda of Sarasota for over 20 years. Service is excellent and I always feel like the transaction was fair and that they met my needs above and beyond. More

Angie and the service team made sure that someone as neurotic as I am left with a smile on his face. Always a pleasure. neurotic as I am left with a smile on his face. Always a pleasure. More

Service on 2020 Honda under warranty. Requested service for 2 standard maintenance items and 1 warranty item. After 2.5 hours vehicle was pulled into service bay for pick up. Results as f Requested service for 2 standard maintenance items and 1 warranty item. After 2.5 hours vehicle was pulled into service bay for pick up. Results as follows: 1 maintenance item not performed (verifiable) 1 maintenance item suspicious of not being performed (not verifiable) 1 warranty item not performed (verifiable) Dealer reviewed the claims and agreed. No charge to customer other than lost time. Technician Anthony C. provided false information regarding work performed which created erroneous service history of the vehicle and warranty work completed. Customer will never have service work done, nor purchase a vehicle from this dealer. BEWARE. More

Lisa and the Honda service team were amazing from the minute I drove into the service department at Honda of Sarasota. I was informed by text message as to the progress of my service throughout the proce minute I drove into the service department at Honda of Sarasota. I was informed by text message as to the progress of my service throughout the procedure. The service was completed in a timely manner and I am extremely pleased with the explanation of all that was needed with my car. This was all done with courtesy and professionalism!! More