Honda of Sarasota - Service Center

On Tuesday, Aug 19th I found a screw in my tire and brought my 25 Honda CR-V into Honda of Sarasota at 9:30am without an appointment. I was greeted immediately and brought inside to speak with service brought my 25 Honda CR-V into Honda of Sarasota at 9:30am without an appointment. I was greeted immediately and brought inside to speak with service agent Jessica Washer. I had no appointment, but Jessica treated me like a VIP and had my car brought into service immediately. She monitored the repair situation throughout the repair and had me back on the road within one hour. I couldn't have asked for anything more. It was actually a great experience. This was the 4th time that Jessica has taken care of me and each time has been an excellent experience. The service dept even texted me a video of how my tire was damaged and replaced. I have never had a service experience like this in my 55+ years of driving. Kudos to Jessica and Honda of Sarasota. More

Darin is always very knowledgable and professional. He keeps me informed of all of the service needs for my car He keeps me informed of all of the service needs for my car More

Personable, exceptional customer service, kept me updated on my car that was in for transmission fluid change and oil change. updated on my car that was in for transmission fluid change and oil change. More

I drive an additional 15 miles to go to this dealership versus another dealership because of their guest service. versus another dealership because of their guest service. More

Great customer service. Very helpful and courteous. Also uber ride was a very pleasant surprise. Very helpful and courteous. Also uber ride was a very pleasant surprise. More

JessicaWasher is amazingly talented. Her Customer Service & interaction is super engaging great manner & very informative. Service recon is only acceptable had full recon on BMW, Her Customer Service & interaction is super engaging great manner & very informative. Service recon is only acceptable had full recon on BMW, attention to detail needs improvement. Rear seat has hair’s dirty still door jams so so overall just OK Jessica attention & friendly attitude to customer made the experience easy and enjoyable!!! More

Always very happy with Mr. L Ferrari and the service I received at Honda service. L Ferrari and the service I received at Honda service. More

Fast and friendly. They did the service in less than an hour. I thought I was going to be there for at least 2 hours. They did the service in less than an hour. I thought I was going to be there for at least 2 hours. More

The wait was long but the environment was pleasant so it was worth it. Great coffee and snacks in a pristine waiting room was worth it. Great coffee and snacks in a pristine waiting room More

Joseph Cordaro was professional and kept informed about the progress of my vehicle. It was a pleasure to deal with Honda of Sarasota. the progress of my vehicle. It was a pleasure to deal with Honda of Sarasota. More