Honda of Princeton

This sales person was excellent. I would highly recommend. Steve went above and beyond to make us happy and I would purchase a car from him again. recommend. Steve went above and beyond to make us happy and I would purchase a car from him again. More

Taylor took the time to address my needs, my past vehicle buying experiences and what I was looking for in a vehicle. He was very knowledgeable with the "product" and even took the time to "explore" the veh buying experiences and what I was looking for in a vehicle. He was very knowledgeable with the "product" and even took the time to "explore" the vehicle I finally purchased so that he could be more knowledgeable about it. Lisa was very nice and attentive throughout the entire process and was utlimately responsible for getting me into the showroom....... not to mention that she was way more pleasing to the eyes than Taylor, Evan and Jon were !! Jon "The Pit boss" was fun to work with, even if I felt he "low-balled" my trade !!! I guess he was just doing his job and maximizing the profits for the company. If I was in his shoes, I would be doing the exact same thing. Evan, the finance guy, did his job well but committed to certtain things the service dept. wasn't able to accomplish. Evan advised that a special interior and exterior Simonize treatment, as well as installation of rear splash guards and running boards would be something that could be done fairly quickly while I waited. In checking with the service dept. this was a 4+ hour process by appointment only. I let Evan know that I was displeased at initially believing that my finance rate was going to be 1.9% and ended up being at 2.4% with PNC Bank. This fact should've been communicated to me and Taylor early on........ as he (Taylor) too thought it was at 1.9%. It ultimately didn't cost Taylor the sale but for other customers it just might cost a sale. I also belive I was charged twice for the running boards and rear mud flaps(also added to the financing application) because the $700+ price was in the finance contract even though I paid for it myself with a credit card. Overall, the friendliness and attentive nature of the staff was top notch! More

Nice place in nice location. Honesty sales team. Nice place in nice location. Honesty sales team. Talented sales people. Received nice suggestions. Showed more models to decide. Received excelle Nice place in nice location. Honesty sales team. Talented sales people. Received nice suggestions. Showed more models to decide. Received excellent finance support. at the end, Got excellent friendly support. More

Purchased Honda Civic Hybrid new in 2005. Serviced it a Princeton Honda. Frequently asked why transmission shuddered. Was told it was the way it is. Shudder gets worse as years go by. Take it to transmissi Princeton Honda. Frequently asked why transmission shuddered. Was told it was the way it is. Shudder gets worse as years go by. Take it to transmission shop. They say Take it to Honda dealer. Princeton Honda. Princeton says it can fix transmission with two computer adjustments. Transmission still shuddered. Needs an axle, they said. Put in aftermarket axle. Now transmission shudders and car thumps when turning right. Back to Princeton Honda. Needs another axle and some front end stuff, they say. I was born at night but not last night. Suspicious, I go to two front end shops and axles check out fine. No wear. But your transmission shudders real bad, they say. Take it Honda dealer. Go to different Honda dealer. They run vin and suggest there might be warranty fixes. Go for ride. Worst I ever experienced says service guy. And there's thumping when car turns right. This dealer fixes transmission free. Like new. Checks axle and finds aftermarket axle installed by Princeton an inch longer than Honda specs. Install Honda axle and no more thumping on turns. All this expensive but the quality of work was superb. I believe Princeton Honda Service to be inept bordering on criminal and suspect it is not so much the fault of the service guys but the people who own the place. I tell this story to everyone I know. I will never buy another Honda. More

Very friendly, knowledgeable and professional employees. The dealership location and appearance was very inviting and not intimidating. This entire experience was quick and pleasant. We will definetly try t The dealership location and appearance was very inviting and not intimidating. This entire experience was quick and pleasant. We will definetly try this dealership again. More

We just purchased a used 2009 Accord, and couldn't have enjoyed the sales experience we had with Honda of Princeton more. They were friendly and knowledgable about the vehicle's specifics and history, and enjoyed the sales experience we had with Honda of Princeton more. They were friendly and knowledgable about the vehicle's specifics and history, and went out of their way to make sure we became familiar with the car without making us feel pressured or rushed in our decision. Matt was wonderful to work with, as was the rest of the staff that we met. Their high ratings are well deserved and representative of the dedication they show to their products and customers. More

Steve was great to work with. The entire staff jumped in to make sure we were being taken care of and comfortable. I would recommend this dealership and Steve. to make sure we were being taken care of and comfortable. I would recommend this dealership and Steve. More

This is one of the best car dealer experiences for us. They (Bob and Tom) were nice and professional. We did not need a test drive. I think we respected each other and the price negotiation was smooth and They (Bob and Tom) were nice and professional. We did not need a test drive. I think we respected each other and the price negotiation was smooth and pleasant. The car got ready fairly quick. In about two hours, we drove our new civic home. More

best dealer in the area friendly not pushy. Crushes all prices without the drama and no over selling. Seconds transaction as good as the first Thanks again see you soon for the free car washes and oil chan prices without the drama and no over selling. Seconds transaction as good as the first Thanks again see you soon for the free car washes and oil changes. More

Everyone we dealt with was knowledgeable, informative and helpful. This was at all levels from the receptionist to the sales people. This was the most pleasant car purchase experience I have ever had. The de helpful. This was at all levels from the receptionist to the sales people. This was the most pleasant car purchase experience I have ever had. The deal was fair up front, and while additional accessories were offered and explained, there was no pressure to purchase things I did not want. Himanshu went to extra effort to make sure we understood the features of the car and that we were satisfied with all phases of the purchase experience. Many thanks to everyone at Honda of Princeton. More