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Honda of New Rochelle
New Rochelle, NY
2,276 Reviews
Welcome to Honda of New Rochelle, a member of one of the largest Volume Honda Automotive Groups in the country. We thank you for visiting and for giving us an opportunity to help you.
Since Honda of New Rochelle opened its doors back in November 2002, we have been one of New York’s premier Honda Dealers. Our commitment to customer satisfaction has made us the #1 Volume Auto Dealer in Westchester, Bronx and Connecticut! Our Service and Parts Departments are proud multiple time winners of Honda’s Prestigious Customer Service Experience Award and has been a key factor to our growing success. We take pride in servicing our customers Before, During and After the sale.
Our professional sales staff is dedicated to making sure your experience is first class. Honda of New Rochelle is committed to a no pressure, high integrity sales approaches that will leave you completely satisfied.
YOUR TIME IS VALUABLE...Service your Honda using ONLY Honda Parts with Honda Certified Technicians. Visit our Honda Express Service Facility for Convenience, Reliability and Value. Quick Lube available in 30 minutes or less! No appointment necessary for Oil Change Only! Free Gourmet Coffee, Free WiFi with a Business Center so you can work, HDTV!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 6:00 AM - 6:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 6:00 AM - 6:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
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Showing 2,276 reviews
February 19, 2008
The service department had no clue my car was even there. Two days later i had to call them. They said it was being worked on then told me that it hasent even bin looked at. All i wanted them to do is to giv Two days later i had to call them. They said it was being worked on then told me that it hasent even bin looked at. All i wanted them to do is to give the car a once over and thats it. More
by joe1977
Employees Worked With
gary
November 26, 2007
Avoid this dealership. They are dishonest & they really do not care about the customer. General manger not helpful, he also does not care. I was aggrevated and have filed several complaints against this do not care about the customer. General manger not helpful, he also does not care. I was aggrevated and have filed several complaints against this dealership. The consumer needs to be protected & treated properly. They try to change figures in the paperwork then bully you to pay or else you will not get your car. I was able to get my car because I called the police. Use another dealership and warn anyone that you can. More
by kcp
Employees Worked With
Jason Manager & Finnein General Manger
November 13, 2007
The dealer ripped me off. They didn't tell me about the $2K dealer incentive fees and I eneded up paying $2K too much for the car. In addition the car was damaged prior to delivery and I didn't see it unt $2K dealer incentive fees and I eneded up paying $2K too much for the car. In addition the car was damaged prior to delivery and I didn't see it until 2 days after picking the car up. They tried to repaint it once, and it looks like crap, now it is in the body shop a second time. I would not recommend these guys. More
by jbravo223
Employees Worked With
3
October 18, 2007
The price I got from them beat others by $400. It was no The price I got from them beat others by $400. It was no hassle internet price quote. Other dealers were telling me that the price I got was wrong o The price I got from them beat others by $400. It was no hassle internet price quote. Other dealers were telling me that the price I got was wrong or it was for used/demo model. But they were WRONG! I got a brand new 2007 Odyssey ex-l and the color I wanted! I was very happy with the price and the Odyssey(it's a great mini van!)! Must try this dealer!!! More
by lmlm400b
Employees Worked With
Freddy/Jason
June 12, 2007
I've gone here for basic service 3 times: 2 oil changes and a front license-plate bracket installation (I moved into NY from a state that didn't require front plates, so I never had the holder). In all thr and a front license-plate bracket installation (I moved into NY from a state that didn't require front plates, so I never had the holder). In all three cases, something was worse afterward. They've scratched my vinyl, stained my upholstery with grease, applied inspection stickers sloppily, and blatantly disregarded my instructions. And while the desk people are nice, some of the service people have told me many lies in attempts to get me to bring my car in for service more often. I'm going to White Plains for my next oil change. It can't be any worse. More
by scio8
