Honda of Milford

Always professional and very friendly. They check every think to make sure the car is in perfect working order. The Service department always exceeds our expectation.. think to make sure the car is in perfect working order. The Service department always exceeds our expectation.. More

The salesperson was not pushy. She asked what I was looking for, showed me a couple of cars, and I found one that met my liking. The whole experience was relatively stress free looking for, showed me a couple of cars, and I found one that met my liking. The whole experience was relatively stress free More

I bought this Jeep - I was told it had absolutely no problems with it. While driving home, the temperate gauge was spiking. I brought it back in, they claimed it was a loose hose, and they "fixed" it. problems with it. While driving home, the temperate gauge was spiking. I brought it back in, they claimed it was a loose hose, and they "fixed" it. Then it was "fine" for awhile. Now I realize that all they did was add coolant (or water) to the vehicle.. because when the temperate gauge spiked again a month later, they claimed that they have no record of what they did to fix it. Turns out, the vehicle needed a new heater coil ($1,100). Thanks for nothing. More

I have taken my car back to Courtny every 3,000 miles for car e since I bought it in 2007. They are very good to the customer and do not take advantage of people, the service techs are great and I had my dau car e since I bought it in 2007. They are very good to the customer and do not take advantage of people, the service techs are great and I had my daughter buy her used car from this dealership. Mark in sales is also a good person to deal with. Gordon Parmelee More

Re: 2006 Honda Odyssey (purchased new at Courtney) – Re: 2006 Honda Odyssey (purchased new at Courtney) – “Starter / Relay / Solenoid” problem Symptoms: Intermittent starting problem. Occasionally, w Re: 2006 Honda Odyssey (purchased new at Courtney) – “Starter / Relay / Solenoid” problem Symptoms: Intermittent starting problem. Occasionally, when I turn the ignition switch, I only get a single click, the starter does not engage, and the car will not start. This issue will continue for one or more days. Then, all of a sudden, the starter starts fine. Some other times, when I turn the ignition switch, I get repeating clicks and the starter does not engage. I release the ignition switch. Try it again and the starter works fine. Not sure if this is a starter problem, a relay problem or a solenoid issue. Would like the problem identified and corrected. Would hate to pay for a starter replacement to find that was not the issue and I’m sure it is not multiple components at issue. Resolution: - Service took the time to acurately diagnose the problem first and not use just a "parts changer" mindset (where you just keep replacing parts until you "Solve" the problem). Left the van with Honda and Bob (and the mechanic) patiently checked it multple times per day (for an entire week) until we could confidently id the problem component. More

Service area is clean and neat. What you first notice when you walk through the door is the quiet. Everyone is about their job quietly, listening to the service manager behind the desk. Parts dept. was e when you walk through the door is the quiet. Everyone is about their job quietly, listening to the service manager behind the desk. Parts dept. was equally as efficient. The waiting area was pleasant. Service was quick and professional. Service manager came to me when the car was done and politely answered my questions about the car and then took me to the cashier: 1, 2, 3- done. More

I've visited this dealership for service over eight times since I moved to CT. Each time, they have been courteous, honest, and forthright with the work that needed to be completed on my car. They've l times since I moved to CT. Each time, they have been courteous, honest, and forthright with the work that needed to be completed on my car. They've let me make my own decisions as to what I wanted to have repaired each visit. In my perspective, there's not much more to ask from a service station. I would reccomend this dealrship to anyone needing repairs on Hondas or Acuras. I'm certain more people than myself would say the same. Keep up the good work guys. ~ John Martin More

I have purchased many Honda's and always from one dealership. It was a huge step for me to leave that dealership and move my business to Courtney Honda of Milford. Jay Vining treated me as if I had dealership. It was a huge step for me to leave that dealership and move my business to Courtney Honda of Milford. Jay Vining treated me as if I had been a long time customer of Courtney instead of a first time customer. I was not sure what to expect when I first contacted internet sales, but right from the start they where responsive and fair. For my experience there wasn't any gamesmanship on their part it was clear and direct. It was what I was expecting from the dealership I purchased all my Honda's from but apparently they where more interested in getting the best deal for them than keeping me as a customer. Courtney is still family owned and works hard for the business. I appreciated the customer service and feel of Courtney I wasn't just another "number" on the tote board. I was blown away by the ease of the transaction. There weren't any unexpected surprises at the closing of the deal. I look forward to purchasing my next car from Courtney in about 5 years. More