Honda of Mahwah

Attentive. Informative. Excellent service dept. Done on time. Always great service here. Been servicing my Honda's here for years, and this service is tops. Comfortable wai Excellent service dept. Done on time. Always great service here. Been servicing my Honda's here for years, and this service is tops. Comfortable waiting area. More

Very. Satisfied Customer Everything about my new Honda was clearly explained and shown to me by my salesman. It is a beautiful car and I am most happy about it. It operates Everything about my new Honda was clearly explained and shown to me by my salesman. It is a beautiful car and I am most happy about it. It operates quickly and easily. More

reliable service I own a 2003 honda accord and have had all the services performed here. I have never had a bad experience. I really like the enclosed service drop off I own a 2003 honda accord and have had all the services performed here. I have never had a bad experience. I really like the enclosed service drop off as you do not have to deal with the weather. the waiting area is very nice. More

Great Service! Always great service here. Been servicing my Pilot here for years, and this service is why it’s still on the riad at 200k miles! Always great service here. Been servicing my Pilot here for years, and this service is why it’s still on the riad at 200k miles! More

Best Experience! Joe Donegan and Michael Craig treated me like Family! Love my new Civic, just exactly what I wished for. This was an Excellent experience from start Joe Donegan and Michael Craig treated me like Family! Love my new Civic, just exactly what I wished for. This was an Excellent experience from start to finish. I have and will continue to recommend them to family and friends. They're the BEST! Thank you!!! More

a car was in Que & not seen 2 1/2 hrs despite appt. Arrived at appointment time 10:30 but car NOT SEEN & still in Que at 1:15pm. Rep was excellent but Wait for recall & routine service was WAY TOO LONG Arrived at appointment time 10:30 but car NOT SEEN & still in Que at 1:15pm. Rep was excellent but Wait for recall & routine service was WAY TOO LONG (No loaner car available). I missed another appt. because of unnecessary delay in the cue. Mark did everything to speed it sling ( was terrific) but service was Not what it usually is at this Honda dealership. More

Car purchase Pat was a pleasure to work with and was very professional. Honest personality and never made me feel rushed during the process. I would definitely rec Pat was a pleasure to work with and was very professional. Honest personality and never made me feel rushed during the process. I would definitely recommend her to any one looking for a car More

Helpful Lenox answered my questions. Although I had a 2111 CRV many changes had been made. He was extremely polite. The car was clean when I received it. Lenox answered my questions. Although I had a 2111 CRV many changes had been made. He was extremely polite. The car was clean when I received it. More

Service Center experience I brought my car in for routine maintenance like an oil change, and I knew I needed new tires. After they looked at my car I received a call from the I brought my car in for routine maintenance like an oil change, and I knew I needed new tires. After they looked at my car I received a call from the service rep and was told my car needed a total of almost $2500 worth of work. The car is only 7 yrs old, although it does have over 100,000 miles on it. And I have kept up with the maintenance since I bought it. For financial reasons I chose to fix only those items that were most pressing, and the service rep did his best to apply coupons and bring the cost down as much as he could. After I picked my car up I noticed a problem as soon as I got on the road. I called the service rep immediately and was able to bring my car right back. They drove the car alone and then with me in it, and I was told there was nothing wrong. But I insisted there was, and they took it back into the shop to recheck it with whatever equipment they use. Turns out I was right, and they did fix it immediately. But what if I hadn't insisted? I drive my car every day and I know how it feels. If I say something is wrong, I shouldn't have to be a mechanic to be taken seriously. I have no complaints about the service rep, who did his very best to help me. I've been a loyal Honda owner and have only purchased brand new Hondas (this is my 4th) for over 25 yrs. But this particular car, which I bought new in 2011, is the worst I've had. There have been issues on and off since the day I picked it up, but not enough to qualify it as a lemon. It's definitely made me rethink if I will buy Honda again, and this recent experience with the service dept has shaken my faith in them as well. More

Looking for a Honda, ask for Ed Isabella If you're in the market for a Honda, ask for Ed Isabella at Mahwah Honda. Ed was very patient taking me on multiple test drives and pointing out the d If you're in the market for a Honda, ask for Ed Isabella at Mahwah Honda. Ed was very patient taking me on multiple test drives and pointing out the different specs, features and options of each vehicle I tested so I can make an educated and informed decision. He is also passionate and very knowledgable about cars and was able to answer any and all questions I had. Upon completing my test drives, I was able to make a confident decision on the vehicle I wanted. Most importantly, Ed is patient and treats his customers with a very warm and friendly disposition, and never tried to pressure or hard sell me on anything. If you're tired of the stereotypical car salesmen, go find Ed at at Mahwah Honda and he'll take good care of you. More