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Honda of Mahwah

Mahwah, NJ

4.0
1,737 Reviews
Honda of Mahwah is among the top 15 percent of Dealership's to earn Honda President's Award for it's exceptional performance in 2013, 2014 ,2015 ,2016. Honda of Mahwah also earned the prestigious Council of Excellence award 11 years in a row. Only the top 15 percent of Honda Dealerships were recognized by Honda Financial Services . Council of Excellence award. Only the top 15 percent of Honda Dealerships were recognized by Honda Financial Services . Come to Honda of Mahwah and see why Honda Motor Co, Honda Financial Services recognizes that Honda of Mahwah are industry leaders in customer Service and Sales satisfaction. We are fluent in Spanish, Arabic and Portuguese.
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345 NJ-17

Mahwah, NJ

07430

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Showing 1,737 reviews

June 10, 2024

Abdullah is one of the best professional sales person I ever met in my life, very polite, always positive, doing nice things and very helpful. I’m willing to send any one of my friends looking for cars to More

by Husseiny11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abdullah Chama
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2024

Always friendly, great service… we have been customers for many years and will continue to be! More

by Loopey1011
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hovanes Karghaian
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2024

horrendous sales staff, completely unprofessional , when I asked if they were aware of their bad Better Business reviews they replied, and I directly quote "oh that's just buyers, they come and go" , imagin More

by karl.latham
Recommend Dealer
No
Employees Worked With
Tatiana
Jun 11, 2024 -

Honda of Mahwah responded

Hi Karl, I'm truly sorry to hear about your experience with our BDC staff. We take feedback like this very seriously. I encourage you to speak directly with me directly so we can address this issue. We truly value all of our customers and want to make things right. Jake Bender Sales Manager 201-574-1062

Jun 11, 2024 -

karl.latham responded

Mr. Bender, I cannot possibly imagine anyone in the sales staff at this dealership takes any feedback seriously. That was a direct quote when I mentioned the terrible reviews this dealership has on many websites: "oh that's just buyers, they come and go"... who on God's green earth would buy a car from THIS DEALERSHIP? I've been buying cars for 40 years, this is the first time a salesman made me disturbed enough by their utter lack of interest, respect or any other basic empathetic human emotion for a buyer - to write a review on a trade website like this..I was planning on a ONE day in and out CASH sale if the car checked out..

May 31, 2024

This dealership leased a car to a senior citizen with a suspended license. When the wife tried to stop the sale by showing proof of the suspension from DMV they ignored it and proceeded with the sale. Now More

by SS87
Sales Price Transparency
Finance Experience
Recommend Dealer
No
Employees Worked With
Jake Bender
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Simon (GM)
May 31, 2024 -

Honda of Mahwah responded

We're truly sorry to hear about your experience and we take your concerns very seriously. We always aim to provide the best service to all our customers and we reinforce the importance of ethical practices in our dealership. Please get in touch with me directly so we can discuss your case in detail. This will help us understand the situation better and take appropriate action where needed. Thank you and I look forward to hearing from you, Jake Bender Sales Manager 201-574-1062

May 11, 2024

Helpful and helped get a car fast. Short process and good dealership overall. Good service 👍👍 More

by Luke Albrecht
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ana Rosas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2024

Ana was awesome, super helpful and informative. Happy to answer any questions we had or were unsure of More

by aguilar42392
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake Bender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gleudy Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ana Rosas
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2024

Gentle people and polite. Jack and Sarah that prepared ghe paper were very nice. Nice job guys More

by mimimezini
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack Iskander
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2024

Friendly, helpful and committed to make a vehicle work to your price. Plus basketball and ping pong for the kids! More

by James
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis Brugger
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2024

Steve Chin provided exceptional service from start to finish. Knowledgeable, kind, communicative, and thoughtful. Genuinely tries to do well by his customers and it shows. Overall experience at the deale More

by DLoughrey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake Bender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Chin
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 29, 2024

Came to this dealership to buy a used Tacoma. Initially was impressed by my sales rep Hovanes and had a good test drive and decided to buy the truck. Sat down to talk numbers and value of my trad More

by soviejs
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
No
Employees Worked With
Hovanes Karghaian
2.0
This rating includes all reviews, with more weight given to recent reviews.
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