Honda of Mahwah

Ana was awesome, super helpful and informative. Happy to answer any questions we had or were unsure of Happy to answer any questions we had or were unsure of More

Gentle people and polite. Jack and Sarah that prepared ghe paper were very nice. Nice job guys Jack and Sarah that prepared ghe paper were very nice. Nice job guys More

Friendly, helpful and committed to make a vehicle work to your price. Plus basketball and ping pong for the kids! your price. Plus basketball and ping pong for the kids! More

Steve Chin provided exceptional service from start to finish. Knowledgeable, kind, communicative, and thoughtful. Genuinely tries to do well by his customers and it shows. Overall experience at the deale finish. Knowledgeable, kind, communicative, and thoughtful. Genuinely tries to do well by his customers and it shows. Overall experience at the dealership was positive; smooth process throughout, never felt pressured. Would definitely buy from them again. More

Came to this dealership to buy a used Tacoma. Initially was impressed by my sales rep Hovanes and had a good test drive and decided to buy the truck. Sat down to talk numbers and value of my trad Initially was impressed by my sales rep Hovanes and had a good test drive and decided to buy the truck. Sat down to talk numbers and value of my trade in. I was given a list of numbers and a total and no explanation. My main concern was the value for my trade in as I was already okay with the advertised price of the truck. As I started to figure out what each of the numbers was, I was told twice not to worry about the individual numbers and just look at the total. That should have been a red flag. We negotiated 1000 off the truck price due to dents and deep scratches. It was the end of the day on Saturday when we got into finance, and we blew through the paperwork in about 15 minutes (sign here, here, here…). When I got home I went through the paperwork and saw the cash price for the truck (that I had signed right next to) was 2k over the original asking price on the website, 3k over what I had negotiated at the table as well as a bogus $516 total loss protection fee. Thinking it must have been a mistake I tried calling and emailing all week only to have all my messages ignored and my calls forwarded around the dealership until someone “takes my number and promises a call back”. Reading the other one star reviews I now know it probably wasn’t a mistake and I just got taken advantage of. The people are nice enough but if you choose to go here, plan on them trying to take advantage of you and be ready to double and triple check every line before signing anything. I should have known better. More

Took a long time but the people were nice and the food smelt very good smelt very good More

it was an excellence experience at the dealership and my salesman Steve Chin was kind and very helpful person. my family and I love the Honda HRV thanks a lot salesman Steve Chin was kind and very helpful person. my family and I love the Honda HRV thanks a lot More

He was very pleasant and easy to work with. He was very familiar with Honda products. He was very familiar with Honda products. More

Honda of Mahwah was a fantastic experience. Working with salesman Joe Kandil was a pleasure. He was very knowledgeable about the vehicles we were interested in. I would highly recommend Joe whe Working with salesman Joe Kandil was a pleasure. He was very knowledgeable about the vehicles we were interested in. I would highly recommend Joe when visiting Honda of Mahwah. More

Horrible customer service…they took another customer on a test drive of the vehicle I had asked and I was there 20 minutes prior. test drive of the vehicle I had asked and I was there 20 minutes prior. More