Honda of Kirkland

Unfortunate Circumstances but Very Accommodating Expirience Although I wasn't planning on buying a car just yet, the one I owned was totaled therefore forced to go car shopping. I had test driven a few cars at Although I wasn't planning on buying a car just yet, the one I owned was totaled therefore forced to go car shopping. I had test driven a few cars at other dealerships prior to walking in to Honda Of Kirkland to try out the 2017 Accord. I was immediately greeted by Joseph Murphy, he listened to my story then asked questions to help me select the right car for me. He reviewed all the options in each model, we sat in a few cars then went for the test drive. At that point I was convinced I had found the right car for me. Once the purchase order paperwork was completed I meet with finance manger, he was really helpful and took the time to review all the details until I understood all the finer points of financing a car. The most important part of this experience came after everything was signed. I wasn't to receive the insurance check for a few days but then it was delayed for a week. HOK kept in contact with me w/o pressuring me, they understood things were out of my control. Once I did receive the check it was for much more than expecting and they were able to rewrite the loan so I could apply the full amount to the down payment to reduce the monthly payments. I found all the staff I came in contact cheerful from the receptionist, cashier, finance dept. and especially Joseph as the sales manager. More

Mom loves her new Honda Fit! I went shopping at Honda Of Kirkland to help my mom find a new car. We arrived with the intention of purchasing a 2017 Honda Fit. We were kindly gr I went shopping at Honda Of Kirkland to help my mom find a new car. We arrived with the intention of purchasing a 2017 Honda Fit. We were kindly greeted by MJ. He made us feel welcomed and listened to what my mom was looking for. He was knowledgeable and patient in answering all of our questions. Not once did she or I feel like we were being pressured into buying anything. MJ was not the sleazy car salesman you fear to encounter. He delivered us an incredible service and made the car buying process pleasurable. All in all my mom left the lot with the Honda Fit LX feeling good! More

Mohammed is your man! We came in looking for a 2016 Yellow Honda Fit EX. Mohammed got us in the car that day. He never pushed us to upsell and even showed us some amazing We came in looking for a 2016 Yellow Honda Fit EX. Mohammed got us in the car that day. He never pushed us to upsell and even showed us some amazing used alternatives. Mohammed Khaleque was there every step of the way making sure we were happy with everything. We left with exactly what we wanted at a great price. More

Amazing Service!!! My experience with Ed Molina at Honda of Kirkland was AWESOME! Being in sales myself I find that I am a pain in the butt customer. Ed stayed patient a My experience with Ed Molina at Honda of Kirkland was AWESOME! Being in sales myself I find that I am a pain in the butt customer. Ed stayed patient and took the time with the help of his managers to find the car I wanted in the color I wanted with interior I wanted, this was tricky as I purchase a 2017 Accord Touring V6 and there were not a lot of them to be found in what I was looking for . I was not going to budge on what I wanted, instead of trying to sell me a car on the lot just to make the sale Ed made it happen! Due to the length of time it takes to " make the customer happy" we were offered lunch from Kirkland of Honda, such amazing service all the way around. I did not intend to buy a brand new car, Ed NOT trying to push me allowed me to see the benefits of owning a new car as I drive for a living. Again I cannot say enough about the expertise in dealing with Ed Molina at Honda of Kirkland and will tell everyone I encounter what a great and knowledgeable sales person Ed is, I would follow him as my sale person wherever he went. Thank you Ed for everything we love our new car. More

Absolute nightmare , the worst car buying experience I had we test drove the car, as soon as they knew we were serious about purchasing the car, They started to play games with the numbers, they played from th we test drove the car, as soon as they knew we were serious about purchasing the car, They started to play games with the numbers, they played from the old and classic working the numbers backwards to trying to steal the trade, to offering a very high interest rate , telling us that is the best we qualify for, you name it they tried it . Pete the sales manager came to help MJ. Tim Chi the finance manager lied about the numbers , when again we questioned it they presented us with another set of numbers , luckily I had taken a picture of the original sheet with my phone and i showed it to them, they would not back off. My wife said they are nickel and dimming us , just pay them and get the car and lets go and never again recommend or buy another car from these guys at Honda Of Kirkland again... More

Best car buying experience ever!! When my 98 Honda Accord is on its last leg, I was forced to send out a inquiry for a new car. Polo from Honda of Kirkland was quick to respond and ver When my 98 Honda Accord is on its last leg, I was forced to send out a inquiry for a new car. Polo from Honda of Kirkland was quick to respond and very attentive to my needs. After a 10 minute conversation, he has given me some options that fit my budget and needs and made an appointment for me the next day. When I go there, he took the time to show me the car and answered all my questions. when I told him this is my first time buying a new car and need some time to think, he was not pushy and made everything very easy for me. I came in the next day and bought the car from him. I will be happy to recommend him to anyone I know. hands down the best car buying experience. More

Fantastic experience! No one likes buying a used car and salespeople have such a bad reputation that I was concerned. But then I met M.J. Kim at HOK who put me right at ea No one likes buying a used car and salespeople have such a bad reputation that I was concerned. But then I met M.J. Kim at HOK who put me right at ease. He knew immediately which car I referred to when asked and cracked a joke right away. He was amazing. I never felt taken advantage of and left feeling like the entire outfit was trustworthy. More

Car buying experience I went into the dealership wanting to find out about CRV's and came out with a really great CRV! Everyone that was a part of my car buying experience I went into the dealership wanting to find out about CRV's and came out with a really great CRV! Everyone that was a part of my car buying experience was very friendly! More

Great overall experience Thank you Mohammed Khaleque and Honda of Kirkland for all your help today. I stopped by this morning with my mom, who was looking for a compact SUV. Thank you Mohammed Khaleque and Honda of Kirkland for all your help today. I stopped by this morning with my mom, who was looking for a compact SUV. Mohammed greeted us warmly, and then took the time to explain all the features of the CRV--from the Certified warranty to the safety features, from the car's mechanical operations to pricing. Mohammed was patient, knowledgeable, and very professional. I would highly recommend Mohammed to everyone. More

kind and helpful I don't know much about a car, but he told me kindly and that was really helpful. Because of his professional work, I could buy good car. I am satisfi I don't know much about a car, but he told me kindly and that was really helpful. Because of his professional work, I could buy good car. I am satisfied with the car I bought. More