Honda of Kirkland

Quick, efficient and customer oriented service It was easy to make the appointment and very professional. We came in on a recall but got excellent service. The car was ready within 2 hours and it It was easy to make the appointment and very professional. We came in on a recall but got excellent service. The car was ready within 2 hours and it was washed! More

Oil change on a busy day I came in for a scheduled oil change on a busy day (for me). they told me 1 hour and it was exactly that. I was in/out and on my way, including the c I came in for a scheduled oil change on a busy day (for me). they told me 1 hour and it was exactly that. I was in/out and on my way, including the car wash. I cant ask for more. More

A-1Service on my CRV Service department rep was professional, courteous, knowledgeable and explained the process. Excellent!! I will bring my car in for service again when Service department rep was professional, courteous, knowledgeable and explained the process. Excellent!! I will bring my car in for service again when it is time. Very satisfied. More

Good service, initial time estimate off The lady who made my service appointment believed the choose was for a new timing chain, and said it would take half a day. I did the night drop as s The lady who made my service appointment believed the choose was for a new timing chain, and said it would take half a day. I did the night drop as suggested. The next morning I called for a time estimate, and was told that several things were being done, none of which were the timing chain. And it would take until 5 or 6. Then I received a call at 2:30 that my car was ready, but when I asked for the total cost, Neil noticed that one of the coal items had not been done. Neil called a couple hours later that the car was ready for real this time. More

My model has issues but good to know Dealership has my back I purchased the 2nd model year post a big changes in the CRV. Lots of minor annoying issues but nothing that has inconvenienced me or put my family's I purchased the 2nd model year post a big changes in the CRV. Lots of minor annoying issues but nothing that has inconvenienced me or put my family's safety at risk. This is what you get for purchasing a beauty instead of an ugly workhorse. ;-) The reason I'm not more annoyed is that this Honda service department has my back. Brian, Joe and even the Tech Lead (Marc?) listens to my concerns and helps me find those gremlins in my CRV. I purchased the extended warranty and it has paid for itself (you should too). More

Professional and friendly interaction with MJ Kim. Came in on my own to test drive a used Odyssey. Wandered in lot looking for used vehicles. MJ Kim was the first person to approach me. Came back next Came in on my own to test drive a used Odyssey. Wandered in lot looking for used vehicles. MJ Kim was the first person to approach me. Came back next day with spouse. We were able to complete purchase with minimum of fuss, with an older vehicle for trade in (2004 CRV). Despite Cal's urging on the extended warranty, I declined. The paperwork went smoothly. Then MJ shared helpful info regarding the workings of the updated (!) electronic gizmos in the van dash, and how to work the seats. More

Excellent place to buy a new car I visited the local Honda car dealer, Honda Kirkland to buy a Honda Civic. The sales staff, Jin Sato was very friendly and professional, he provided m I visited the local Honda car dealer, Honda Kirkland to buy a Honda Civic. The sales staff, Jin Sato was very friendly and professional, he provided me a lot of helpful information, and plenty of time to look around and try a test drive. So it was an easy decision to buy a new one on my first visit. More

2000 Honda Accord I have had my Honda 2000 Accord serviced at Honda of Kirkland since I purchased the car at another dealership in another part of the state. I have bee I have had my Honda 2000 Accord serviced at Honda of Kirkland since I purchased the car at another dealership in another part of the state. I have been satisfied with the service on my car and my treatment as an owner. I appreciate the Service Advisers and Managers help when things have gone wrong and they have stood behind their work and made things right. Maintenance and operation costs are not inexpensive for any automobile in this age but when you get quality work done and the dealer service department stands behind their work and makes things right it give you a bit more piece of mind as a driver and as someone paying the bills. More

Service is quick and cost is reasonable. I did not buy my Honda from the Kirkland dealership but I am impressed with the Service department. Making an appointment online is convenient and eas I did not buy my Honda from the Kirkland dealership but I am impressed with the Service department. Making an appointment online is convenient and easy and allows me to schedule ahead. What impresses me most is when I bring my car in for an oil change, I do not get a whole slew of other recommended things I need to do for my car which I get if I take it to one of the multitude of auto repair shops. I end up paying for what I brought the car in for and the work is done fast. More

Excellent! My battery was dead, so not only did you squeeze me into your full schedule, but you also performed the oil change I had scheduled for the following w My battery was dead, so not only did you squeeze me into your full schedule, but you also performed the oil change I had scheduled for the following week. You were fast, efficient, and Brett was super friendly! A++!! More