Honda of Kirkland

Excellent experience Uniformly excellent experience - I'm on my second Honda - there'll be more! Johnny Chen was stellar, a real professional, with no hard sell, and a ca Uniformly excellent experience - I'm on my second Honda - there'll be more! Johnny Chen was stellar, a real professional, with no hard sell, and a calm and pleasant attitude. More

Low Pressure Sales Person knew the product Had an appointment with Jacqueline. She was great, low Pressure, professional and knew the product. She gave us a nice test drive and tutorial of t Had an appointment with Jacqueline. She was great, low Pressure, professional and knew the product. She gave us a nice test drive and tutorial of the features. I need to get more help with setting up the electronics - need to schedule additional help from dealership. More

Very good service! I am pleased to say that Honda of Kirkland earned my business. The salesman, Ed, was a big help in my decision to buy. At the time I was looking, I I am pleased to say that Honda of Kirkland earned my business. The salesman, Ed, was a big help in my decision to buy. At the time I was looking, I wasn't sure how long it would be before I bought. However, he gave me the information I needed and let me do a test drive. I decided to trade in my old car a few days later. Thank you, Ed and Honda of Kirkland! More

Attentive and Fast Service Honda of Kirkland was attentive and helpful in earning my purchase. Contact by phone and email guided me to choose Kirkland out of the four dealership Honda of Kirkland was attentive and helpful in earning my purchase. Contact by phone and email guided me to choose Kirkland out of the four dealerships that I was talking to about a new car purchase. The final price was good. Finding an upgrade package already added to the car was unexpected but negotiated for no impact. The overall experience was faster than other car negotiations without a lot of back-and-forth discussions with sales manager; greatly appreciated. More

Great experience at Honda of Kirkland We were in the market for a new car. Stopped into Honda of Kirkland and Alex G. was a wonderful resource. He answered all our questions, was friendly We were in the market for a new car. Stopped into Honda of Kirkland and Alex G. was a wonderful resource. He answered all our questions, was friendly and helpful-made the process as pleasant as possible. More

First time leasing. This was my first time leasing a car and by the time I got home and read over the paperwork and read online how leasing works, I realized how badly I This was my first time leasing a car and by the time I got home and read over the paperwork and read online how leasing works, I realized how badly I got ripped off. They also basically stole my trade in. I will never buy another vehicle here and will never recommend them to anyone. More

Very helpfull - good car at a great price Saw the car on autolist.com late Friday - driving it home Saturday evening. Allowed to take the car out for 90 minute test drive - all over Seattle Saw the car on autolist.com late Friday - driving it home Saturday evening. Allowed to take the car out for 90 minute test drive - all over Seattle! We asked for a price - they made it happen. Mike More

Integrity I have been taking my cars to Honda of Kirkland for a couple of years now. At first, it was due to their competitive pricing for service. As time ha I have been taking my cars to Honda of Kirkland for a couple of years now. At first, it was due to their competitive pricing for service. As time has gone on, I really appreciate the customer service. I would rate it very high in integrity. More

Quick honest service Excellent service from the minute I pulled up. Returning to Kirkland Honda from Bellevue Honda is very eye opening. Glad to be back. I do however wish Excellent service from the minute I pulled up. Returning to Kirkland Honda from Bellevue Honda is very eye opening. Glad to be back. I do however wish records from other dealers could be accessed by current advisor at time of appointment. More

Oil change and tire rotation at 10,000 miles The young man helping me, Ryan, was very professional and helpful. He re-set my clock from day light savings time to regular time when I told him I d The young man helping me, Ryan, was very professional and helpful. He re-set my clock from day light savings time to regular time when I told him I didn't know how to do it. And he got my car into the service appointment promptly. He also found a $10 off coupon on line (that I didn't know anything about) and applied it to my bill, which is something I really appreciated. The only hitch in my experience, and it was not Ryan's fault at all, is that when the car was finished and Ryan said he would drive it around for me to pick up, the car had not been parked where he expected it to be, and he had to spend extra time locating the car, which was somewhat problematic for me, as I had to leave promptly to pick up my grandson, whom I was babysitting for for the rest of the afternoon. Perhaps there needs to be better communication between the service people who park the car somewhere when they are finished servicing it and the personnel who are dealing with the customer face to face. Other than this glitch, it was great service! More