Honda of Kirkland

Fast and flexible Because I'm new to US, I had limited possibility (no SSN), to buy a new car, but at Honda of Kirkland I was able to achieve my goal to replace my form Because I'm new to US, I had limited possibility (no SSN), to buy a new car, but at Honda of Kirkland I was able to achieve my goal to replace my former Canadian Honda Civic 2017 model with a new local Honda Civic 2017. I got a good offer and everything was explained to me in detail and paperwork also wasn't too painful. More

Good experience Barb Gilley was very helpful throughout the whole purchase process, answering all questions and making the paper process as painless as possible. Wil Barb Gilley was very helpful throughout the whole purchase process, answering all questions and making the paper process as painless as possible. Will be in again, Thanks. More

Dishonest The salesman lured me into the dealership by providing a low quote, but neglected to provide the costs of their "accessories". In addition, Jacquelin The salesman lured me into the dealership by providing a low quote, but neglected to provide the costs of their "accessories". In addition, Jacqueline neglected to inform me that they did not have the vehicle I was inquiring about in the right color. She had multiple opportunities to do so the day I was coming in. At the dealership, I told her I didn't want to pay over $1,000 for floor mats, she got the GSM to reiterate to me that all their cars came with their [overpriced] accessories. He yelled at us and then stormed off. Save yourself some time and aggravation and drive a few miles to any of the handful of other Honda dealers in the area. At least they didn't charge for the balloon they gave to my daughter. More

Great Experience Chris Wallace at Honda of Kirkland did an amazing job. He help me find the right vehicle and got me a great price for my civic and trade-in. I would r Chris Wallace at Honda of Kirkland did an amazing job. He help me find the right vehicle and got me a great price for my civic and trade-in. I would recommend you go see him. When I had finance questions afterwards Chris was able to get the finance director to clarify my concerns. Overall I had a great experience More

It felt like "friends" helping us! This was my 3rd purchase from Honda of Kirkland. Everyone at the dealership was personable and attentive - just like good firiends. The experience was This was my 3rd purchase from Honda of Kirkland. Everyone at the dealership was personable and attentive - just like good firiends. The experience was awesome! More

Consistently excellent customer service Fair prices-- particularly for a dealership. No pressure in terms of up-sell. Never a doubt as to whether this dealership is trying to keep my long-t Fair prices-- particularly for a dealership. No pressure in terms of up-sell. Never a doubt as to whether this dealership is trying to keep my long-term business. Clearly, they think long term. Love that about Honda of Kirkland. I'll be back! More

Great experience every time We've bought our cars at Honda of Kirkland for the past 15 years and have decided to try the leasing option since we like to change our vehicles every We've bought our cars at Honda of Kirkland for the past 15 years and have decided to try the leasing option since we like to change our vehicles every 2-3 years and this year is our third time leasing with the dealership. We have always worked with Ed Molina and get the same great personalized experience. He understands our needs and preferences. He makes sure we understand everything before committing to the purchase. He's one of the reasons why we continue to go back to Honda of Kirkland for our vehicle purchases. For our 3rd lease, Ed was not working that day but Barbara helped us and she was wonderful to work with. What a great team! They go above and beyond to make sure we were well taken care of. Thank you for making us feel welcome and helping us find the right vehicle for our family! More

Bad experince - Mislead and wrong fully called to showroom i was called to the showroom and promised a certail price quote on phone but when i reached there and signed the papers after discussing with the sale i was called to the showroom and promised a certail price quote on phone but when i reached there and signed the papers after discussing with the salesman, the final price was $3K higher than what was mentioned. This lead me to feel wrongly called and mislead. More

Joseph Murphy was experienced and fun Came from Honda of Bellevue and met a person name Joseph Murphy. He was patient and kind to my family and found the perfect vehicle! I love working wi Came from Honda of Bellevue and met a person name Joseph Murphy. He was patient and kind to my family and found the perfect vehicle! I love working with the staff at Honda of Kirkland. More

Excellent Very professional; very courteous. Sid kept us informed of progress. Explained the various systems of the car; took us for a test drive while pointing Very professional; very courteous. Sid kept us informed of progress. Explained the various systems of the car; took us for a test drive while pointing out the various features. More