Honda of Kirkland

Car Buying Experience. Much Thanks to MJ Kim for his knowledgeable and patient guidance. We needed a vehicle for our northwest roads that was a smooth and quiet ride and Hon Much Thanks to MJ Kim for his knowledgeable and patient guidance. We needed a vehicle for our northwest roads that was a smooth and quiet ride and Honda was the choice! Again, thank you MJ Kim. More

New CR-V Sales person new the car and its features. Spent the time to show us the features. Overall had the right level of touch base. The dealership needs to Sales person new the car and its features. Spent the time to show us the features. Overall had the right level of touch base. The dealership needs to do a better job of keeping the website up to date as the cars available where different then what the website shows. Getting through the paperwork was pretty easy however like most dealers be prepared for up sale. This dealer also adds a $1000 worth of stuff you may or may not want. More

Joe is Great!! My wife and I enjoyed the personal touch by Joe Murphy!! He made us feel comfortable as we selected the car we wanted. His support during the process My wife and I enjoyed the personal touch by Joe Murphy!! He made us feel comfortable as we selected the car we wanted. His support during the process of buying our car and was surprised when he said we could drive the car that night. More

Attentive, but not pushy Chris Wallace was very responsive and focused on providing a positive experience. When committing to a time, he was always available at the time chos Chris Wallace was very responsive and focused on providing a positive experience. When committing to a time, he was always available at the time chosen. More

I like my Honda Civic I got my deal closed in less then 3 hours Starting from "don't know what I want" till "Drive Home on a new Honda Civic" with multiple test drives and I got my deal closed in less then 3 hours Starting from "don't know what I want" till "Drive Home on a new Honda Civic" with multiple test drives and all closure documents in between. More

Great car buying experience MJ Kim thoroughly answered my questions. Both MJ and Tim valued our time and treated us with respect. I was able to pick up my grandson from daycare w MJ Kim thoroughly answered my questions. Both MJ and Tim valued our time and treated us with respect. I was able to pick up my grandson from daycare while Tim prepared the final papers. Their car prices were the same as other dealerships. We got to pick the add-ons we wanted on the car. I would buy another car from them. More

i was very pleased I had a very positive experience. Cal my sales person was helpful. I was very pleased. I would recommend him to future customers to buy a car. I had a very positive experience. Cal my sales person was helpful. I was very pleased. I would recommend him to future customers to buy a car. More

First Car Purchase I worked specifically with Jin Sato, he is incredibly knowledgeable on the inventory he has and you can definitely see the passion he has for his work I worked specifically with Jin Sato, he is incredibly knowledgeable on the inventory he has and you can definitely see the passion he has for his work. Jin's ultimate goal is to take care of the customer and it reflects in the service he provides and the price during negotiation. More

I have a great experience with Honda sales departments. Sid Eng assisted me throughout the process. He is very knowledgeable and professional. He explained me all the important features of the car very pa Sid Eng assisted me throughout the process. He is very knowledgeable and professional. He explained me all the important features of the car very patiently. More

Old School, but Fair This is an old school dealership, so you need to know this going in. Prepare yourself by learning about the car you are interested in, what a fair pri This is an old school dealership, so you need to know this going in. Prepare yourself by learning about the car you are interested in, what a fair price is and what a great price would be. Prepare to bargain, so unless you are prepared to walk away immediately, don't give your final offer. Then you go through the ritual. You make an offer, they make a counter-offer, then it goes on a back of an envelope and then it goes to the sales manager who makes a counter-offer. This could go on forever and be unpleasant. But it wasn't because Jim Waddington got that we wanted a yes or no. And he says he would try to make it work and that if it didn't we would call it a day. We shake on it - and he comes back and we are good. Knowing this going in makes it just a ritual - you prepare to take some time, prepare to walk if they aren't fair (bring a book for when they make you wait) and you'll end up with a good price. Now, specifics - Alex Gharai, the salesman, was a gentleman. Courteous, he searched out the car we wanted (they didn't have it at Honda of Kirkland), discussed a few alternatives, and then worked with us to meet at a fair price. Jim Waddington was straight up and direct. One part of the ritual could easily be foregone - look up online about extended warranties and all the extra things they try to sell you when you are signing the papers. If you want them, fine. Enjoy. If you don't, tell your sales person up front that when you go in to sign the papers, you don't want to hear the offers, you just want to sign the papers. Get clear before, you'll skip a web of words and a blizzard of sketches. More