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Honda of Kirkland
Kirkland, WA
1,040 Reviews
Honda of Kirkland is your local award-winning Honda dealer that has been serving the greater Seattle and Kirkland areas for over 30 years! We have a wonderful sales and service staff that is ready to make your car buying experience one that you will want to share with your friends and family for years to come. We offer a state-of-the-art facility with a large indoor showroom to provide you with a more comfortable buying experience. Our service department features the most current diagnostic and repair equipment available and our highly trained Honda technicians will deliver efficient, quality vehicle care every time. You can drop your car off 6 days a week under our fully-lit, heated and covered service drive. Our Service Advisors are located on the drive to help streamline your servicing needs.
We proudly serve our community through our C.A.R.E.S program. Honda of Kirkland supports local groups, area schools and civic groups and participates in local events. We're proud to be a community player.
Remember Honda of Kirkland is The Key to your New Honda!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 AM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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October 12, 2023
Poor customer service for Vehicle service. In my recent visit to Honda of Kirkland on Sep 29, 2023, I experience poor customer service. The express service advisor neglected to inform the veh In my recent visit to Honda of Kirkland on Sep 29, 2023, I experience poor customer service. The express service advisor neglected to inform the vehicle service is done. After waiting ~1.5 hours, I asked the advisor the reason I did not get an update. But the advisor stated they have so many customers and neglected to provide an update. I choose Honda of Kirkland, as they provided a good service in my previous visit year ago. However, this time in 2023, I had the worst experience and customer service for vehicle services. If you know a person go with them. Else, find a place where they respect customer's time. Note: Before I write the review, I informed the Service Manager about the customer service advisor S**** A**** (I masked the name to protect the identify of the employee). However, I did not get any response for my email, for over 11 days. I'm writing this review for the benefit of future customers. If you see a similar pattern with poor customer service, please share here, or directly write to the Chief Operating Officer or General Manager. I think the incidents are isolated, and the higher management might not be aware of these poor customer services. I did not even received the link to provide feedback, which brings suspicion the employees are trying to hide the communication between customers and higher management. More
by Redmond Local Review
October 09, 2023
Worked with Scott to purchase a new Honda HRV AWD Sport 2024 vehicle, and I appreciate his courteousness and genuine, thoughtful answers to my questions. 2024 vehicle, and I appreciate his courteousness and genuine, thoughtful answers to my questions. More
by marian.platonov
Employees Worked With
October 05, 2023
Great people! Great inventory! Scott is a very good listener and provided relevant info that assisted with our purchasing decision. Great inventory! Scott is a very good listener and provided relevant info that assisted with our purchasing decision. More
by tompyle4592
Employees Worked With
October 01, 2023
Jackie was so easy to work with! We would send family and friends to her in a heartbeat! We would send family and friends to her in a heartbeat! More
by C.L
September 13, 2023
Kelvin Dedrick and his sales team were awesome and got us exactly what we wanted. exactly what we wanted. More
by jheiii16
July 31, 2023
Second car purchase with Jackie. Smooth and easy. Promptly provided pricing and equipment information on three vehicles and helped us make the best selection. It took some time fo Smooth and easy. Promptly provided pricing and equipment information on three vehicles and helped us make the best selection. It took some time for us to decide but Jackie didn’t rush us. Another good experience with Honda of Kirkland. More
by court_terrell
July 29, 2023
Worked with Scott to purchase a new vehicle, and I appreciate his courteousness and genuine, thoughtful answers to my questions. appreciate his courteousness and genuine, thoughtful answers to my questions. More
by HBell
Employees Worked With
July 21, 2023
Kelvin, was very helpful throughout the process. Was honest and not pushy while test driving the car. The finance process was easy, we used the Costco Auto program. Would Recommend Kelvin to anyo Was honest and not pushy while test driving the car. The finance process was easy, we used the Costco Auto program. Would Recommend Kelvin to anyone looking for a Honda. More
by Nswag
Employees Worked With
July 20, 2023
Came to Honda of a Kirkland a couple days ago, they were wonderful, very professional. I had a good feeling the moment I walked in, didn’t feel rushed or pressured, which is very important to me. They ans wonderful, very professional. I had a good feeling the moment I walked in, didn’t feel rushed or pressured, which is very important to me. They answered all my questions and the whole process was quick, which I appreciate immensely! My sales guy was Kelvin, very knowledgeable & helpful! I highly recommend Kelvin and Honda of Kirkland. More
by Samanthah
Employees Worked With
