Honda of Kirkland

Just purchased a certified pre-owned 2022 pilot from Kelvin yesterday. He was really thorough, patient, and knowledge. There were no high pressure sales tactics. Definitely the best buying experience Kelvin yesterday. He was really thorough, patient, and knowledge. There were no high pressure sales tactics. Definitely the best buying experience we've had in recent years. Joe in finance was equally great, and was very thorough with us making sure we understood all the paperwork before signing. More

Recently purchased a used Honda Civic from Parker and Justin at Honda of Kirkland and couldn’t be happier! I found the car I was after on their website and Parker and Justin made the whole buying process Justin at Honda of Kirkland and couldn’t be happier! I found the car I was after on their website and Parker and Justin made the whole buying process stress free. I couldn’t be happier with my purchase, thanks again! More

I was helped by Jacqueline Larson in purchasing a Honda Accord Touring. She was fantastic throughout the entire process, and worked very hard to make sure that I was getting the best deal possible. She rea Accord Touring. She was fantastic throughout the entire process, and worked very hard to make sure that I was getting the best deal possible. She really went above and beyond, and I couldn’t be happier with her service. I never felt I was being tricked with hidden fees or pressured to buy a car on the spot; which is common in other dealers. More

I was treated with the most respect and felt comfortable being in the dealership right away. Parker was great, very professional and cordial!!! Parker listened to everything I had to say and was extremely p being in the dealership right away. Parker was great, very professional and cordial!!! Parker listened to everything I had to say and was extremely patient and informative. I highly recommend this dealership! More

Walked in on Jackie on a Sunday afternoon, after seeing an Odyssey on the lot. Jackie answered all of my many questions cheerfully, clearly and frankly. Jackie informed me of another potential buyer to an Odyssey on the lot. Jackie answered all of my many questions cheerfully, clearly and frankly. Jackie informed me of another potential buyer to whom she had shown the vehicle that day so before I left to get my brother to evaluate the vehicle with me, I wanted assurance that I had an hour to return ands get first crack at the purchase. Feeling assured by Jackie's down to earth, frank approach to doing business, I left and returned, ready to purchase if my brother agreed. We test drove the vehicle and both loved it. We had one concern: whether the timing belt had been replaced. Jackie searched for the Honda service record from the original owner documenting the timing replacement and that put our minds at ease. As further evidence of Jackie's commitment to here customers, she went through the entire passenger compartment of the vehicle, checking for function. In here thorough inspection, she discovered a seat latch that was not working properly. She promised that the service department would fix the latch before delivery. When service finally concluded that they need to order a part, Jackie advised me to take delivery until the part arrived. When I came to take delivery, Jackie followed through discussing the delay with colleagues and came up with an immediate solution of swapping out the seat with a matching seat in better condition, before I took delivery ! It is clear that Jackie genuinely cares about delivering a quality experience for her customers and goes the extra mile to achieve that. Thank you Jackie for a quality experience. The Honda of Kirkland dealership brings the quality! More

Buyer beware. Always have a used car inspected by a mechanic first. Carfax cannot disclose if a vehicle has been in an accident if it's not reported. I took a 2006 Always have a used car inspected by a mechanic first. Carfax cannot disclose if a vehicle has been in an accident if it's not reported. I took a 2006 Honda Accord EX I was interested in buying to my mechanic. He told me not to buy this car from Honda of Kirkland because it had been in an accident, which this dealership did not disclose. Also, the car needed a new battery, transmission, and radiator. None of this appears in the ad and was not disclosed by the dealership. I declined to buy it, told them what was wrong with it, and it remains in the inventory unchanged. ALWAYS have the car checked out by someone you trust! More

This is my first visit buying an auto at Honda of Kirkland and the people there are great. Scott explained all about the Hybrid I was interested in. His patients and courtesy helped me alot. Kirkland and the people there are great. Scott explained all about the Hybrid I was interested in. His patients and courtesy helped me alot. More

Thank you Heath and Boun for fixing the deal for us. You made up for your coworker Jae Han. You made up for your coworker Jae Han. More

Scott is very professional and knowledgeable. He took time to answer my questions. This makes the car purchase process much less stressful. I would definitely refer Scott to my friends. He took time to answer my questions. This makes the car purchase process much less stressful. I would definitely refer Scott to my friends. More

So informative and made buying my first car by myself super easy and stress-free, was extremely patient with me as I had to keep contacting my parents over the phone while they were not at the dealership super easy and stress-free, was extremely patient with me as I had to keep contacting my parents over the phone while they were not at the dealership with me. I felt very comfortable, and Jacqueline explained everything thoroughly in a very easy to understand way! Will definitely be coming back to her for future buying. More