Honda of Kenosha - Service Center

Absolutely excellent, Sam is thorough, kind, well mannered, and not pushy I really appreciate how Sam explains everything in detail mannered, and not pushy I really appreciate how Sam explains everything in detail More

Always pleased whether it is for sales or service. ?? Hoping to buy my leased car in July!! ?? Hoping to buy my leased car in July!! More

Great service. Joe was nice and helpful. He explained everything and also offered to help set up future appointments. Joe was nice and helpful. He explained everything and also offered to help set up future appointments. More

Joe Valente is a very smart, knowledgeable service writer. Work was done in a reasonable amount of time. writer. Work was done in a reasonable amount of time. More

Always very satisfied with the courtesy and thorough explanation of the work being done and what is scheduled to be done at the next visit. That's why I have bought my last 4 vehicles at Honda Kenosha. explanation of the work being done and what is scheduled to be done at the next visit. That's why I have bought my last 4 vehicles at Honda Kenosha. More

Use better tone when speaking with customers. Was able to fix issue but it wasn't a good way to start. Was able to fix issue but it wasn't a good way to start. More

Honda of Kenosha does a great job ensuring you can have your service scheduled quickly after you call for an appointment. your service scheduled quickly after you call for an appointment. More

Joe is prompt, a good communicator, knows and does his job well - I appreciate that! job well - I appreciate that! More

Twice I’ve had issues with my vehicles that they have been difficult to work with. Most recently I had to pay for them to fix something that wasn’t broken and got my car back still broken because they d been difficult to work with. Most recently I had to pay for them to fix something that wasn’t broken and got my car back still broken because they didn’t even look at what I brought it in for. After much frustration and condescending behavior from Martin the service manager, they did finally fix the original problem. Not surprisingly the noise was then gone. So why did I pay for them to “fix” something that wasn’t wrong while getting my car back in the same broken state? Not acceptable. It took one block to realize it was not repaired the first time, even after being assured it was “quiet as a mouse” by Martin after allegedly two test drives. I was very clear when dropping off my vehicle where the issue was, and they did not even LOOK at that part. My trust is gone. My money is gone. I will never be back there. Completely ridiculous experience by dishonest staff. Avoid at all costs. You lost a 10 year customer over your pride and rudeness. More

Quick and reliable service with knowledgeable advisors that only want the best for their customers. Truly a great staff that only want the best for their customers. Truly a great staff More