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Honda of Kenosha - Service Center

Bristol, WI

4.6
3,000 Reviews
Call Service Center (262) 891-6449

3,000 Reviews of Honda of Kenosha - Service Center

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February 12, 2024

I should have been offered a loaner/courtesy vehicle for this service. I was in for a known issue that Honda was paying for and I was denied the use of a loaner vehicle. This has been a problem with this de More

by Fred
Recommend Dealer
No
Employees Worked With
Sam
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Feb 15, 2024 -

Honda of Kenosha responded

We're sorry to hear about your experience, Fred, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

February 12, 2024

Asked them to do a check over of the car before the warranty is up and they clearly didn't as they didn't even top off my washer fluid I got it back empty More

by roosboy01
Recommend Dealer
No
Employees Worked With
Rodney Porter
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodney Porter
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Feb 15, 2024 -

Honda of Kenosha responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

February 11, 2024

The man who took care of me was very kind, courteous and helpful I'll be back More

by bobcorkmeetsfork
Recommend Dealer
Yes
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Feb 13, 2024 -

Honda of Kenosha responded

Thanks for sharing your thoughts about your experience with Honda of Kenosha. We appreciate your business and hope to see you again soon!

February 10, 2024

Very professional We can count on good service at Honda of Kenosha We will return More

by alex.upmann
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Valente
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Feb 11, 2024 -

Honda of Kenosha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Alex and it's great to hear about your excellent experience here at Honda of Kenosha.

February 10, 2024

The dealership is honest and friendly and I trust them, I'm tired it's 12:18 a.m. More

by Our first car
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Valente
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Feb 11, 2024 -

Honda of Kenosha responded

Thanks for sharing your thoughts about your experience with Honda of Kenosha. We appreciate your business and hope to see you again soon!

February 10, 2024

They did an efficient & timely appointment for my cars recall No I'm done No More

by jgibeau3
Recommend Dealer
Yes
Employees Worked With
Sam Waddell
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Feb 12, 2024 -

Honda of Kenosha responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

February 10, 2024

very nice and professional very fast work, explaining everything well and very nice AWESOME AWESOME More

by bhensiak
Recommend Dealer
Yes
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Feb 11, 2024 -

Honda of Kenosha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Honda of Kenosha, we look forward to having you as a valued customer for many years to come!

February 10, 2024

Excellent My experience with Honda of Kenosha was most excellent. San Dimas High School Football Rules. More

by a.matias
Recommend Dealer
Yes
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Feb 11, 2024 -

Honda of Kenosha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Honda of Kenosha to be a positive one. Please don't hesitate to reach out if you need anything else.

February 10, 2024

It's always a pleasure to work with everyone. They are super friendly and very accommodating. My technician, F. Olmos, is always patient and helpful. He explains things throughout and is very pat More

by maria_C_montoya
Recommend Dealer
Yes
Employees Worked With
Fernindad Olmos
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Feb 11, 2024 -

Honda of Kenosha responded

Thank you so much for your kind words, Maria, and for taking the time to leave us this wonderful feedback!

February 10, 2024

Took more time than I expected. I really have nothing else to say except the waiting time was a little long. More

by chrisjs1202
Recommend Dealer
Yes
Employees Worked With
Joe Valente
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Valente
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Feb 12, 2024 -

Honda of Kenosha responded

Chris, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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