Honda of Kenosha - Service Center

Survey The service provided from Honda of Kenosha met our expectations. We are always pleased with this service department. They are very helpful and profes The service provided from Honda of Kenosha met our expectations. We are always pleased with this service department. They are very helpful and professional. Thank you More

Excellent Service Experience This dealer beats all others hands down. We live in Illinois (10 minutes from two different Honda dealerships) and will always make the trip to Honda This dealer beats all others hands down. We live in Illinois (10 minutes from two different Honda dealerships) and will always make the trip to Honda of Kenosha wouldn't take our car anywhere else. jk More

Great service writers! Joe and Andrew were very helpful, knowledgeable and friendly They made my experience smooth and effortless. Thanks, guys! I would recommend your de Joe and Andrew were very helpful, knowledgeable and friendly They made my experience smooth and effortless. Thanks, guys! I would recommend your dealership to anyone! More

Timely fashion Service was complete ahead of schedule and waiting area is always clean and accommodating. It is so important, while waiting, that my vehicle is done Service was complete ahead of schedule and waiting area is always clean and accommodating. It is so important, while waiting, that my vehicle is done on time. More

Quick and efficient The service I received was exceptional. Thank you Andrew Pacardo for taking the time to answer all my questions. My time spent at the dealership was v The service I received was exceptional. Thank you Andrew Pacardo for taking the time to answer all my questions. My time spent at the dealership was very pleasant. Enjoyed the popcorn. More

Fast and friendly service We took our Crosstour in for service since the check engine light came on. They diagnosed the problem and had it fixed the same day. We took our Crosstour in for service since the check engine light came on. They diagnosed the problem and had it fixed the same day. More

Go here if you like to wait. I went in for a recall issue and waited for a long time to talk to someone. No one talked to me, so I parked my car in their lot and left to finish th I went in for a recall issue and waited for a long time to talk to someone. No one talked to me, so I parked my car in their lot and left to finish the rest of my duties for the day I returned later to pick up my car. Again I stood there waiting until an older gentleman told someone to talk to me. "I'll do it as soon as I'm through here" was the response. I don't think this dealership has the personnel to handle the repair customers. The staff looked stressed, maybe they need more support. Also, the last repair I had them do was a botched brake job. My suggestion, drive to another dealer. More

Exceptional sales advisor This was the first car purchase experience (out of many) that I enjoyed from beginning to end. I came in for service, not to buy a car. However, I am This was the first car purchase experience (out of many) that I enjoyed from beginning to end. I came in for service, not to buy a car. However, I am very happy with the outcome of my day and most especially the sales adviser (Randy Wilson) that assisted me was very professional, knowledgeable, friendly and helpful. I would definitely recommend him to family and friends, and I would recommend Honda of Kenosha to anyone in the market of a car. More

Effecient & honest service I live in Ohio but try to schedule my service whenever I'm visiting in Kenosha because of the quality of service. Its worth driving nearly 400 miles I live in Ohio but try to schedule my service whenever I'm visiting in Kenosha because of the quality of service. Its worth driving nearly 400 miles for. More

Staff worked hard to resolve my concerns and issues. I believe the staff is overworked and requires one more person. With that being said it was obvious to me that the staff were exceptional employees f I believe the staff is overworked and requires one more person. With that being said it was obvious to me that the staff were exceptional employees from Joe to Manager to assistants. They were obviously good at multi-tasking and worked tirelessly to provide the best service to all their customers despite the obvious overload. I worked as an ICU nurse and know what its like to multi-task and I didn't get the impression they weren't good at their job its just too much to take on so I believe they deserve an extra person at that empty desk in the service department and you will have a very smooth operating service department with extremely happy customers. My Honda Odyssey looked beautiful and they remedied my initial issue with a very prompt accommodating solution. Happy Honda Owner. More