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Honda of Kenosha - Service Center

Bristol, WI

4.6
2,971 Reviews

2,971 Reviews of Honda of Kenosha - Service Center

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April 23, 2020

Everything was good. I made an appointment online and received the service I wanted. Everyone was very nice and took time to explain all of the services. More

by jmrazdik
Recommend Dealer
Yes
Employees Worked With
Service person. I think her name was Julie
Apr 23, 2020 -

Honda of Kenosha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honda of Kenosha. Todd Rohrssen Service Director

April 23, 2020

I had the most wonderful experience with Honda Of Kenosha after having a horrible flat tire in my 2020 Honda pilot on interstate 94 I worked with joe valente and his manager Martin they were both very easy t More

by sd111177
Recommend Dealer
Yes
Employees Worked With
Karmala Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2020 -

Honda of Kenosha responded

Thanks for sharing your thoughts about your experience with Honda of Kenosha. We appreciate your business and hope to see you again soon! Todd Rohrssen Service Director

Feb 21, 2022 -

sd111177 responded

Fantastic Dealership

April 20, 2020

I had taken my car in for service, And Will Chadwick was very professional, excellent interpersonal skills and made sure everything was in check when my vehicle was finished!!! Everyone there , was very pol More

by Brian Balli
Recommend Dealer
Yes
Employees Worked With
Melissa Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karmala Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Semik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Willam Chadwick!!!! I give 10 STARS !!
Apr 21, 2020 -

Honda of Kenosha responded

Thank you, Brian, so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Honda of Kenosha. Please don't hesitate to reach out if you need anything else. Todd Rohrssen Service Director

April 20, 2020

Was not following the covid19 recommendations for keeping customers/employees safe. No masks, no distance, no visible cleaning taking place or hand sanitizer out. I've come here for years and was disappointe More

by ame283
Recommend Dealer
No
Employees Worked With
Not sure
Apr 21, 2020 -

Honda of Kenosha responded

Thank you for your review. We currently wiping down all handles in the store several times a day with a disinfectant . We also have a cleaning crew every evening and deep clean every weekend. We currently offer masks and gloves to any customer who would feel more comfortable. We have also put up shields in our service drive to keep our staff and customers safe. If it's possible to discuss your visit in more detail, please feel free to reach out to me directly. Todd Rohrssen Service Director

April 20, 2020

They took very good care of me and was very nice and considerate. I was sad that I couldn’t get my car wash but I need the circumstances I understand. More

by Yvonne.o
Recommend Dealer
Yes
Employees Worked With
Jesus Marti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2020 -

Honda of Kenosha responded

Thank you, Yvonne! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda of Kenosha. Todd Rohrssen Service Director

April 17, 2020

Did the job I haven’t ever had a problem with the service department, it was kind of a xxxxx finding a ride to leave my truck there ,but is was no fault of yours More

by rhartnell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Lee
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2020 -

Honda of Kenosha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Honda of Kenosha, we look forward to having you as one of our valued customers for many more years to come! Todd Rohrssen Service Director

April 16, 2020

At the time of booking this appointment, I told the service writer that I specifically wanted an oil change with “Mobil 1 synthetic”. I received an email confirmation stated that exact wording. My wi More

by sfredriksson8693
Recommend Dealer
Yes
Employees Worked With
Do not know, but we should have asked for Joe, who we’ve worked with previously.
Apr 17, 2020 -

Honda of Kenosha responded

Thank you for taking the time to share your thoughts on working with our team. We appreciate the feedback and your business. Todd Rohrssen Service Director

April 16, 2020

I always feel welcome when I go to Honda of Kenosha. My service advisor Joe Valente is very knowledgeable and proud of the Honda Brand. He actually cares if I understand the service that is needed on my v More

by voxdoc
Recommend Dealer
Yes
Employees Worked With
Joe Valente
Apr 17, 2020 -

Honda of Kenosha responded

Thank you so much for your kind words about Joe and for taking the time to leave us this wonderful feedback! Todd Rohrssen Service Director

April 16, 2020

Speedy appointment. Clear communication. Prompt service. Excellent work. Not happy about using coupons for work completed.. Did not receive a reply as to what wild card is. Contacted twice.l More

by nikki8327
Recommend Dealer
Yes
Employees Worked With
Mr. Valente
Apr 17, 2020 -

Honda of Kenosha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Todd Rohrssen Service Director

April 15, 2020

Very effective and trustworthy. The man at the counter was clear to what was needed to be done, and they did the work in a timely manner. More

by BLYTHE2
Recommend Dealer
Yes
Employees Worked With
I do not remember his name, and I did not work with any of the people above.
Apr 16, 2020 -

Honda of Kenosha responded

Blythe, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Honda of Kenosha! Todd Rohrssen Service Director

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