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Honda of Kenosha - Service Center

Bristol, WI

4.6
3,004 Reviews

3,004 Reviews of Honda of Kenosha - Service Center

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May 19, 2020

Service was excellent. They finished my auto butler early and were able to do my oil change as well! It was way cheaper than Jiffy Libe and I was shocked because I have always heard dealers over charge. I ha More

by JBERNSTEIN28
Recommend Dealer
Yes
Employees Worked With
Gina
May 19, 2020 -

Honda of Kenosha responded

Thanks for sharing your thoughts about your experience with Honda of Kenosha. We will share your comments with our Team, thank you for bringing it to our attention. We appreciate your business and hope to see you again soon! Todd Rohrssen Service Director

May 18, 2020

Fast, convenient, friendly service at a very reasonable price. Thank you Nate for going out of your way to set up the appointment for me. I will definitely return! More

by Kelly R.
Recommend Dealer
Yes
Employees Worked With
Nate Haggerty
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2020 -

Honda of Kenosha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honda of Kenosha. Todd Rohrssen Service Director

May 18, 2020

Great customer service and always in and out! Very friendly as well! I’m thinking about trading in my car for something bigger soon!!!! Thanks! More

by msebrown555
Recommend Dealer
Yes
Employees Worked With
Melissa Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Cutts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karmala Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Semik
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2020 -

Honda of Kenosha responded

Thank you for choosing our dealership, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Todd Rohrssen Service Director

May 18, 2020

My experience with this dealership has been excellent since I purchased my Honda vehicle. The service reps are friendly, helpful, and professional, a good combination. I recommend Honda of Kenosha. More

by rpmoski
Recommend Dealer
Yes
Employees Worked With
Allan; Joe
May 18, 2020 -

Honda of Kenosha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda of Kenosha. Todd Rohrssen Service Director

May 18, 2020

We had transmission issues and we are very happy Todd and Gina were able to help us out! They were great! Highly recommend them they worked with us! More

by jessekintop
Recommend Dealer
Yes
Employees Worked With
Gina, Todd
May 18, 2020 -

Honda of Kenosha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Honda of Kenosha. Please don't hesitate to reach out if you need anything else. Todd Rohrssen Service Director

May 18, 2020

Service dept. was awesome! The manager at the front desk and one of the salesmen need to find a new career! Made visit absolutely terrible More

by tbauer73
Recommend Dealer
No
Employees Worked With
Service dept
May 21, 2020 -

Honda of Kenosha responded

I appreciate you reaching out to us. Please know your review is taken very seriously by myself and the team here at Honda of Kenosha. We always strive to improve and give our customers top-notch service. I invite you to contact me at your earliest convenience so I can learn more and help resolve this situation together. I hope to hear from you soon. BDC Manager| Melissa Koerber|mkoerber@hondaofkenosha.com

May 18, 2020

promises not kept we were promised a free air filter installation as the last time we were there you forgot to do it. when i arrive and tell the person this he says the More

by honda h8ter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
who knows
May 18, 2020 -

Honda of Kenosha responded

Hi, Providing a positive experience is our top priority, and we'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. Todd Rohrssen Service Director

May 18, 2020

Gina was awesome She did a great job of keeping me calm Gina was awesome She did a great job of keeping me calm Because of shipping disruptions It took awhile to get the part Great job More

by jeffayres
Recommend Dealer
Yes
Employees Worked With
Gina
May 18, 2020 -

Honda of Kenosha responded

Hi Jeff, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Todd Rohrssen Service Director

May 15, 2020

Helpful and reliable service. They take the time to answer questions and are not pushy when they provide information. I am always amazed at how quickly I am in and out . They are proficient More

by rjbeaudry000
Recommend Dealer
Yes
Employees Worked With
John Valente
May 17, 2020 -

Honda of Kenosha responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Todd Rohrssen Service Director

May 15, 2020

Honda of Kenosha’s service continues to surpass our expectations. Our Service Advisor kept us abreast of the progress of our vehicle’s repair & made pick up of our vehicle easy & fast. Honda of Keno More

by bc-rail
Recommend Dealer
Yes
Employees Worked With
Mike Semik
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2020 -

Honda of Kenosha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Todd Rohrssen Service Director

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