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Honda of Kenosha - Service Center

Bristol, WI

4.6
2,978 Reviews

2,978 Reviews of Honda of Kenosha - Service Center

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October 05, 2020

Excellent customer service. He went through each area that was being fixed. He also covered what services were recommended to be worked on and pricing. More

by BRIANKIJEK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service, Sam
Oct 05, 2020 -

Honda of Kenosha responded

We appreciate your business, Brian, and our team looks forward to serving you again soon!

October 05, 2020

First visit. Very friendly and courteous. In and out for service was reasonable. Did not have my Acura air filter, so ordered one on internet. Would have let them do it. More

by SCHWAB.RICHARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Waddell
Oct 06, 2020 -

Honda of Kenosha responded

Thank you for taking the time, Richard, to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 03, 2020

Great service at Honda of Kenosha and they completed the work very quickly. Price was great as well. I definitely recommend taking your vehicle to them for repairs More

by trozewicz0821
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karmala Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Semik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Graves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amos Longanecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2020 -

Honda of Kenosha responded

Thanks for sharing your review and recommendation of Honda of Kenosha. We appreciate your business and hope to see you again soon!

October 02, 2020

I only have dealt with the service department and they have provided excellent service for my vehicle. My vehicle was brought in numerous times for the same issue and they made it right More

by WITROOPER236
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe in the Service Dept
Oct 03, 2020 -

Honda of Kenosha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honda of Kenosha.

October 01, 2020

Kenosha Honda rocks! Only place I but new cars from and no other service department touches my Honda’s but Kenosha Honda! Joe in the service department is the best! More

by youngbe4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ritchie Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Marti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Spink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Graves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2020 -

Honda of Kenosha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you to make your experience with us a positive one at Honda of Kenosha. Please don't hesitate to reach out if you need anything else.

October 01, 2020

The girl that handled everything for me I believe her name was Gina Ruiz was super friendly and very helpful.Great customer service by Gina she’s a keeper!! More

by BLACKDIRT01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gina Ruiz
Oct 01, 2020 -

Honda of Kenosha responded

Thank you for the kind words for Gina in our service department! We look forward to sharing your compliments with her. Please don't hesitate to let us know if we can be of further assistance.

October 01, 2020

Everyone in the service department is very friendly and very courteous especially Gina and Joe. My only complaint is the last few times in my door jams and hood release are greasy. Maybe each service techn More

by DON.SIELER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gina Ruiz
Oct 02, 2020 -

Honda of Kenosha responded

Thank you for your business and for this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. We will definitely let our technicians know about the greasy door jams and hood. Thank you for bringing it to our attention. If there is anything we can assist you with in the future, please let us know.

September 30, 2020

Amy is phenomenal and we keep going back with our old car because of her. She is extremely patient, helpful, and has great customer service! More

by sbkim297
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy
Sep 30, 2020 -

Honda of Kenosha responded

We are very happy to hear that Amy provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 30, 2020

I had an issue with my Pilot. The service manager worked me into the schedule and got the problem taken care of efficiently and quickly. More

by deisda56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept
Sep 30, 2020 -

Honda of Kenosha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda of Kenosha.

September 29, 2020

Im not happy! I brought my car in for an oil change a tire rotation and asked to have my battery checked before going on a 12 hour road trip alone! the service advisor knew this! About 8 hours into my More

by KICKINITTAROT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Cutts
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2020 -

Honda of Kenosha responded

Hello Connie, Thank you for your feedback. Providing a good experience is our top priority. Someone from our management team will be reaching out to you to discuss this issue with you further".

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