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Honda of Kenosha - Service Center

Bristol, WI

4.6
2,820 Reviews

2,820 Reviews of Honda of Kenosha - Service Center

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October 28, 2020

Left my car with them to do a repair and when it was returned looked like it had been used as a rental. Very dirty shoe marks they didn't even bother to clean up before returning it avoid this place if More

by Dissatisfied
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Karmala Sutton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Al-Ashi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amos Longanecker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy in repair made it easy to work with
Oct 28, 2020 -

Honda of Kenosha responded

I would certainly like to speak with you on this matter and resolve this issue. we strive to exceed expectations of all our clients and would love the opportunity to rectify this for you. Please reach out to my self at a time that works best for you. Sincerely, Todd Rohrssen Service and Parts director 1-262-891-6360

October 26, 2020

I always get friendly and efficient service. Thank you. I always get friendly and efficient service. Thank you. That's it. See you at my next service appointment. Thank you. Have a good day More

by jenkinsmercedes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
Oct 26, 2020 -

Honda of Kenosha responded

Mercedes, Thanks for sharing your thoughts about your service experience with Honda of Kenosha. We appreciate your business and hope to see you again soon!

October 26, 2020

Sam was very nice! Go back to me when my part was ready. Extremely nice. One other on there I don’t like but forgot his name. More

by LIPS712
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel
Oct 26, 2020 -

Honda of Kenosha responded

Thank you for choosing Honda of Kenosha, your feedback and rating mean a lot to us. We're glad Sam was able to help, and we hope to see you again!

October 22, 2020

David is always very friendly, knows his knowledge about Honda cars. He takes time to listen and helps you find want you want at what I can afford. More

by tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Cutts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2020 -

Honda of Kenosha responded

Tom, thank you, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with David here at Honda of Kenosha.

October 22, 2020

Excellent speedy service. I would recommend this dealership to my friends. The car was clean and washed when I picked it up. The concierge service worked for me. More

by Hboov
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy in service department.
Oct 22, 2020 -

Honda of Kenosha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

October 22, 2020

The people are very helpful, knowledgeable, and very nice. They have me all information that needed to be done to my car and keep me updated More

by rodmelnavarro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
Oct 22, 2020 -

Honda of Kenosha responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 21, 2020

Honda of kenosha department was Great, super helpful and got my oil change done with in an hour! Also, provided a complimentary car wash! Great job! More

by gruiz0524
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Cutts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Marti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Sandoval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Haggerty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pedro A Contreras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Graves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Al-Ashi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mousa Abuhassan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jailene Ramirez
Oct 22, 2020 -

Honda of Kenosha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Honda of Kenosha. Please don't hesitate to reach out if you need anything else.

October 20, 2020

The gentleman who helped me was personable, funny, helpful and made waking up early on a Saturday morning a pleasant experience. The other associate who checked me out was equally just as nice More

by chrisnme98nlu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I worked with service dept
Oct 20, 2020 -

Honda of Kenosha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Honda of Kenosha, we look forward to having you as one of our valued customers for many more years to come!

October 19, 2020

Everyone was incredibly nice service quick and on time. Provided detailed worked needed based on manuf specs. Front desk person was extremely nice and helpful More

by ksalmi2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service desk
Oct 19, 2020 -

Honda of Kenosha responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 19, 2020

I made an appointment for service and they were ready when I arrived. They explained what needed to be done and estimated time to complete. ( which was correct ). The waiting area clean and Covid designe More

by mikesalmon
Recommend Dealer
Yes
Employees Worked With
Joe Valente , Jailene Ramirez
Oct 19, 2020 -

Honda of Kenosha responded

Thank you so much, Mike, for your kind words, and for taking the time to leave us this wonderful feedback!

Oct 19, 2020 -

mikesalmon responded

Special shout-out to Jailene Ramirez --- as I stopped by the dealership one month after purchase of the HR-V and asked additional questions regarding the car's safety features --- and she was detail in her answers and gracious with her time .

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