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Honda of Kenosha - Service Center

Bristol, WI

4.6
2,820 Reviews

2,820 Reviews of Honda of Kenosha - Service Center

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November 15, 2020

I have some more work to do on my Honda. Could you guys reduce it by a hundred and complete the job for me. I also would need a loaner car to go to work. More

by NATSANDMIKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gena .
Nov 16, 2020 -

Honda of Kenosha responded

Nats and Mike, We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda of Kenosha.

November 13, 2020

Service Advisor was knowledgeable and very helpful. I like the fact everyone was wearing a mask. However, could use some improvement. Some employees did not entirely cover mouth and nose. This may seem More

by Mae
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe V. Excellent customer focus. Five stars.
Nov 13, 2020 -

Honda of Kenosha responded

Mae, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Honda of Kenosha, we look forward to having you as one of our valued customers for many more years to come!

November 12, 2020

Service writers always friendly and smiling.you don’t mind bringing your car in to get serviced when you get good service and the mechanics always do good work.Good job More

by bwal2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept service writer
Nov 12, 2020 -

Honda of Kenosha responded

Thank you so much for your kind words for our service team, and for taking the time to leave us this wonderful feedback!

November 12, 2020

one tire wasn’t filled, tire pressure light went on right after service even though on the paper it said all tires has been filled More

by tylersekuris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Semik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2020 -

Honda of Kenosha responded

Tyler, We sincerely value your business and look forward to your next visit.

November 11, 2020

Alan Aguilar was kind, clear, and wonderful to work with when my Honda Odyssey needed recall service work! The work was completed in less time than quoted. More

by Danielle Debbink
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Aguilar, Service
Nov 11, 2020 -

Honda of Kenosha responded

Danielle, We appreciate your business, and Alan and our team look forward to serving you again soon!

November 11, 2020

Very attentive to your service concerns. Clearly explain any work needed to customer including costs. Able to complete service work in quoted amount of time. Very clean and comfortable waiting area. More

by pat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
Nov 12, 2020 -

Honda of Kenosha responded

Thank you for taking the time to share your feedback with us, Pat. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 11, 2020

This visit was a great one. Everyone there in the service center was very helpful and didn’t leave me wondering any questions about my vehicle. I will definitely be returning. More

by MALIKZIEBELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ritchie Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2020 -

Honda of Kenosha responded

It's great to hear, Malik, that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Honda of Kenosha!

November 11, 2020

I like coming here because of the friendly staff. They are always ready to help me. Very fast service and they give free car wash. More

by Varinder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Al-Ashi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2020 -

Honda of Kenosha responded

Thanks for sharing your thoughts about your experience with Honda of Kenosha. We appreciate your business and hope to see you again soon!

November 11, 2020

Have talked about my ac problem time and time again. 3x to be exact. I was never told about common condenser problem. Another dealership did. More

by belindageorge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Anthony Lee
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2020 -

Honda of Kenosha responded

Hello Belinda. We are glad we could get your condenser replaced. We are sorry for the inconvenience. We hope your car is running smoothly.

Nov 28, 2020 -

belindageorge responded

It was replaced by Pauly Honda in Libertyville. Thank you.

November 11, 2020

In and out for my oil change and tire rotation. No long waiting periods sitting in the customer lounge watching housewives of orange county. Everything went well on my 1st visit. Highly recommended, A+. More

by oespana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Cutts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amos Longanecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2020 -

Honda of Kenosha responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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