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Honda of Kenosha - Service Center

Bristol, WI

4.6
2,820 Reviews

2,820 Reviews of Honda of Kenosha - Service Center

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November 29, 2020

Kenosha Honda gave me the best deal after visiting two other dealerships. The vehicle had a minor stain from the transport vehicle and they took it to a detail shop and had it removed. They also provided More

by hppd85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amos Longanecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aimee , Cory Wilson
Nov 30, 2020 -

Honda of Kenosha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 28, 2020

I was over charged for my service and despite showing the documentation I am still waiting for a refund. Will take my service elsewhere in the future. More

by klberger66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Melissa Wilson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Lee
3.0
This rating includes all reviews, with more weight given to recent reviews.
Karmala Sutton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Semik
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2020 -

Honda of Kenosha responded

Krista I apologize that this occurred but we have thoroughly investigated this on our end, and I assure you we only show one charge for you on that transaction. This is an issue on your banks end as for the double charge. We only have one transaction against you account and we have only received credit for said transaction. I again urge you to contact your bank at this time.

November 28, 2020

Very happy with the service team at Honda of Kenosha Polite quick and attentive The waiting area was clean and comfortable I always have my service done here More

by annacabal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Dept.
Nov 30, 2020 -

Honda of Kenosha responded

Thanks for sharing your thoughts, Anna, about your experience with Honda of Kenosha. We appreciate your business and hope to see you again soon!

November 28, 2020

Quick service. Accommodating during pandemic. Offered shuttle service. Advised on more service. Joe in service was very helpful when explaining additional service needed. Good job More

by mvlasta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe in service
Nov 30, 2020 -

Honda of Kenosha responded

We appreciate your business and our team looks forward to serving you again soon!

November 28, 2020

Very happy with the service. I think the sevice person that helped me was Joe and he did a very good job at letting me know what service needed to have done. More

by rascal17us
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Spink
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe
Nov 30, 2020 -

Honda of Kenosha responded

Thank you for choosing Honda of Kenosha, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 25, 2020

Best dealer I will always take my cars there for service Best dealer I will always take my cars there for service . I’m so happy with the options they offer The people that works there super friendly More

by Cinthiaventura_91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gina
Nov 25, 2020 -

Honda of Kenosha responded

Cinthia, Thank you for the kind words for our service department! We look forward to sharing your compliments with Gina and our team and don't hesitate to let us know if we can be of further assistance.

November 23, 2020

Good but had some issues with the service, where after oil change the odometer for oil change is not reset .. which makes me to think if the Engine oil is changed or not .. More

by JAGANATHAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Nov 24, 2020 -

Honda of Kenosha responded

Nathan, We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you to discuss this? Thank you for your time, and hopefully, we can get to the bottom of this.

November 23, 2020

Have parts on hand for service appointment. We scheduled an appointment more than a month in advance for a faulty blower, we were told we need a new one and it would take two more days to get it. More

by pepperme2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ritchie Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2020

Professional, friendly and attentative staff. Dealership was very clean and accommodating. Service staff was very organized and kept you appraised and thoroughly explained any issues with you More

by CINDY M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gina in service.
Nov 20, 2020 -

Honda of Kenosha responded

Cindy, thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We're happy to hear that Gina and the team delivered such an excellent experience.

November 20, 2020

Everything was friendly,fast,and efficient. Customer service in the service department was well beyond what anyone would expect. It is a very friendly atmosphere. More

by meandscarlette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Gina Ruiz
Nov 22, 2020 -

Honda of Kenosha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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