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Honda of Kenosha - Service Center

Bristol, WI

4.6
2,820 Reviews

2,820 Reviews of Honda of Kenosha - Service Center

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December 10, 2020

They have Amazing service. The staff is super friendly and helpful. They do very fast car service and the free car wash is very good. More

by Varinder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Al-Ashi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2020 -

Honda of Kenosha responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 08, 2020

I bought my car first and second time. I always choose this service when my car needed to oil change or etc.. because is on time schedule. Thanks joe valencia! More

by mdolinz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valencia
Dec 08, 2020 -

Honda of Kenosha responded

It's great to hear that Joe was able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Honda of Kenosha!

December 07, 2020

Friendly , fast and efficient. Rod in the service area was helpful and great to work with. His recommendations were on point.. will return at next service i terval. More

by JULIELEICHT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Dec 07, 2020 -

Honda of Kenosha responded

Thank you for the kind words for Rod, and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Thank you, Julie, for your business!

December 07, 2020

Gina Ruiz made an unfortunate experience into a most positive one. She went above and beyond to help me and provided excellent service and was able to get my situation taken care of quickly and with th More

by wininil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I didn't work with any other department except the cashier.
Dec 08, 2020 -

Honda of Kenosha responded

Thank you for your wonderful feedback and kind words for Gina and Anthony. We appreciate your business and our team looks forward to serving you again soon!

December 06, 2020

Excellent customer service and reliable maintenance and repairs. I will continue to service my Honda Pilot at Honda of Kenosha, as well as recommend them to others. More

by spymom21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
Dec 07, 2020 -

Honda of Kenosha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Honda of Kenosha. Please don't hesitate to reach out if you need anything else.

December 05, 2020

I paid you $160 for CarPlay it still doesn’t work every time I drive.This week I paid $150 tow+200 for a dead battery because you missed it in recent few services. More

by hopping0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gina
Dec 07, 2020 -

Honda of Kenosha responded

Hello, We appreciate you leaving this honest review about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon.

December 04, 2020

The service was so positive and awesome!! Gina is amazing to deal with!!! I took her card as I will work with her on any future services More

by T.mathewshusak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gina
Dec 07, 2020 -

Honda of Kenosha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Gina met your expectations. Thank you again for choosing Honda of Kenosha, we look forward to having you as one of our valued customers for many more years to come!

November 30, 2020

I like going to this one, cause they always fast, place is clean and personnel is great. Since I bought my truck I been coming here. More

by sandroaguero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/a
Nov 30, 2020 -

Honda of Kenosha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 30, 2020

Very misleading,said I needed repairs that were not necessary. Came in to get a new key that didn't work, then they said I needed a 500.00 repair. More

by midngtryer
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
service manager
Dec 01, 2020 -

Honda of Kenosha responded

As per our conversation on the phone where I promised to cut you a second key; after having cut and programed a first key, and program this key at no charge to you. I did this because you felt the first key was faulty and I tried to assure you it was not. Therefore I cut your second key and in doing so I full filled my promise and in doing so was able to again show you the need for the switch your vehicle needs to operate properly. I believe we were straight forward with what would be required and clearly stated this to you. Unfortunately nothing last for ever and eventual items on a 2007 Accord will fail. We always want to ensure our customers are completely satisfied and I again invite you to discuss with myself. Todd Rohrssen Service and Parts director

November 29, 2020

The team at Honda of Kenosha was great! They were friendly, knowledgeable, and responsive. I will def5be bringing my Honda back for service in the future! More

by ldrandel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney
Nov 30, 2020 -

Honda of Kenosha responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Honda of Kenosha!

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