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Honda of Kenosha - Service Center

Bristol, WI

4.6
2,821 Reviews

2,821 Reviews of Honda of Kenosha - Service Center

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January 22, 2021

They are big lier and they run your credit more than one times. I definitely will not go back anymore and I won’t refer a friend there. More

by shontaenash
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John gold
Feb 08, 2021 -

Honda of Kenosha responded

We thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please feel free to reach out to management directly.

January 22, 2021

Personable and always great service. I recommend them to friends and family. Have been going here for quite a few years and they treat me like family. More

by rita.z
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
Jan 24, 2021 -

Honda of Kenosha responded

Thank you, Rita, so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 22, 2021

This service department has cared for my vehicle for a number of years. I have always been made to feel valued as a customer. They were able to troubleshoot the problem I was currently having and also cal More

by J.Bohac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente, service manager
Jan 24, 2021 -

Honda of Kenosha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 21, 2021

Martin did a great job making sure that I had a loaner car And kept my car long enough to discover what was wrong with it. Amy was super friendly and made sure that I was informed daily on what was happen More

by marketernes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy, Martin
Jan 21, 2021 -

Honda of Kenosha responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 21, 2021

I did not like how I was talked to when I chose not to proceed with previous recommendations. The off hand comments are not needed, a simple okay would be sufficient. More

by JRRENNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I do not remember
Feb 04, 2021 -

Honda of Kenosha responded

Thank you for your review. We’re sorry to hear that you weren't fully satisfied with your experience and will work on improving communication in the future. We hope you'll give us another chance to demonstrate our commitment to excellent customer service!

January 20, 2021

Okay, but service area rep can be little more friendly and welcoming! The ways to let the customers know the policy can be more politely More

by jijugodly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Jan 20, 2021 -

Honda of Kenosha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 19, 2021

Overall the dealership is very nice including the staff. The issue I had was waiting over a full hour for a scheduled oil change. I noticed other customers had been scheduled for the same time. The whole po More

by cfree
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Dept.
Feb 04, 2021 -

Honda of Kenosha responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please feel free to reach out to management directly. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We’re sorry that we didn’t meet that goal in this case and we’d love the opportunity to get more details to see if we can turn this situation around for you.

January 18, 2021

This was my first time at this dealership. I care in for an oil change. I was treated like a VIP! I took exactly a second long as they said and was less expensive than the typical quickly oil change place I More

by JILL12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
Jan 18, 2021 -

Honda of Kenosha responded

Thank you, Jill! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda of Kenosha, and writing this five-star review!

January 18, 2021

Excellent service with pleasant and helpful staff! Staff were not pushy with selling services but provided education on what services are needed and what can be done at a later time. More

by dawn160
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Waddell
Jan 18, 2021 -

Honda of Kenosha responded

Thank you so much for your excellent review, Dawn! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Honda of Kenosha. Please don't hesitate to reach out if you need anything else.

January 18, 2021

This was my first time having service done here. Gina the service person was extremely knowledgeable and pleasant to talk to. I was having my vehicle serviced at another Honda dealer until they misdiagnosed More

by jpholmes1968
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gina Ruiz
Jan 18, 2021 -

Honda of Kenosha responded

Thank you for the kind words for Gina, here at Honda of Kenosha! We look forward to sharing your compliments with her, and please don't hesitate to let us know if we can be of further assistance. We're always happy to help!

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