Honda of Kenosha - Service Center

Had a frustrating leak that was a challenge to fix. Had issues with incorrect parts being received. These things happen and mechanical issues are bound to happen. Joe and the service team worked the pr Had issues with incorrect parts being received. These things happen and mechanical issues are bound to happen. Joe and the service team worked the problem until it was fixed. Great job service team! More

I feel the service department completed the work on my car in a very timely manner. car in a very timely manner. More

Always available always professional always receptive to my concerns We have always been pleased with the dealership as a whole my concerns We have always been pleased with the dealership as a whole More

Very helpful and friendly. Makes getting my services done very easy. Very honest with finances as well Makes getting my services done very easy. Very honest with finances as well More

I have I high mileage pilot. I left pressured into making a lot of repairs, plus while making the repairs a couple of parts were broken in the repair process, so I had to pay for I left pressured into making a lot of repairs, plus while making the repairs a couple of parts were broken in the repair process, so I had to pay for those parts too. Overall I spent $5400 after expecting to pay for 1 wheel bearing repair. Way way more than I expected. More

I spontaneously stopped in due to my tire pressure alert popped on a couple times. Turns out I had a nail in my rear tire. I agreed to a patch until my future appt to get all tires replaced. I had my dog wi popped on a couple times. Turns out I had a nail in my rear tire. I agreed to a patch until my future appt to get all tires replaced. I had my dog with me & couldn't sit there with her for 2 hours. I left, heard an odd noise, pulled over and saw a bolt in my tire! I called & returned & they verified this was not standard protocol. Tire tech used a bolt vs a plug!! They said my tire tread was too low for a patch so he did this, yet no one told me! Joe verified this was not normal & gave me a rental to get my dog home as they were installing 4 new tires. I mention all this in hopes this incident taught the tire kid to ask for help or at least have someone verify his work before sending a customer on the road. Joe was superb during my long afternoon there. More

Rodney is the best. Easy to deal with always tells you what you need true professional.. Easy to deal with always tells you what you need true professional.. More

Helpful knowledgeable and efficient Scheduling was arranged to my schedule Thank you. I will be back arranged to my schedule Thank you. I will be back More

They were quick, courteous and prepared me for possible upcoming necessary work to be done. upcoming necessary work to be done. More