Honda of Kenosha

This is a horribly dishonest dealership, same as any in the area. I had my car in for service to do an alignment and other standard stuff, but I was also having an issue with another part of my steering wh the area. I had my car in for service to do an alignment and other standard stuff, but I was also having an issue with another part of my steering which i asked them to diagnose and fix. upon looking at the car for a whole week, they fixed the alignment only after replacing my inner tie-rod which they thought was broken. After getting the car back, nothing is fixed except the alignment. I am still having the same problem as before, but they charged me over 300 bucks for the tie-rod..the work which they improperly did and are not standing behind. After confronting the sales manager that they did work that didnt need to be done and that they didnt fix the correct problem, he told me about the other issues that it could be (which it sounded like he knew about already) the steering rack which is a 1100 dollar job. Instead of fixing the issue then and there, he said, "well if it ever gets bad enough well give you credit for the job we did before off the steering rack job." 6 months later i called to get a quote on the steering rack with this credit factored in, and the service manager had completely forgotten about the promise he made, and didnt keep records of it. So this dealerships service department effectively stole over 300 dollars from me because they are lazy and do not want to do real service. They didnt want to fix the real issue, an instead conned me on a job that didnt need to happen. Every time i've been in this service area, they do nothing but try to sell me more stuff or services i do not need, and when i ask legitimate questions about the work being done to my car they treat me as if I am an idiot child who knows nothing of cars. While this may be their majority customer, they should not assume averybody is brainless. Horribly dishonest and disrespectful. More

I won't go anywhere else! Very helpful, keeps you informed on the progress of the repairs, has loaners available if the work takes a lot of time; and Elmer is very caring. Also, very clean and comfo informed on the progress of the repairs, has loaners available if the work takes a lot of time; and Elmer is very caring. Also, very clean and comfortable waiting area; even a playroom for little kids. More

Keri was very personable, friendly, energetic and had knowledge of the vehicle I was interested in. Loved the fact that I get lifetime carwashes and lifetime cups of hot chocolate is very appealing. A f knowledge of the vehicle I was interested in. Loved the fact that I get lifetime carwashes and lifetime cups of hot chocolate is very appealing. A first for me was eating a couple of hotdogs at closing, that's the most expensive hotdog ever!!! More

My experiences in the past year with Honda of Kenosha have been great in regards to sales and service. There team has gone above and beyond my expectations to make me a very satisfied customer. I will de have been great in regards to sales and service. There team has gone above and beyond my expectations to make me a very satisfied customer. I will definitely be returning for my next purchase nad recommending Honda of Kenosha to all my friends. More

Great experience at Honda of Kenosha. Friendly and knowledgeable staff. No pressure atmosphere. Location is great- and the building is clean and beautiful. Thank you for an amazing experience durin knowledgeable staff. No pressure atmosphere. Location is great- and the building is clean and beautiful. Thank you for an amazing experience during an important decision making time, I will definitely refer my friends/family! More

Joe approached me in the lot in a relaxed and friendly manner. During the test drive, he was patient, informative, and possesed a solid knowledge of the Honda product. During the negotiating process he a manner. During the test drive, he was patient, informative, and possesed a solid knowledge of the Honda product. During the negotiating process he as well as Honda of Kenosha demonstrated their willingness to sell me one of their cars, and they did. Joe demonstrated all of the fatures of the car before I drove off. He has since done follow-up calls, as well as returing my calls. Overall a positive experience. More

WORKED WITH CHUCK RIZZO AND LET ME TELL YOU HE BEAT WORKED WITH CHUCK RIZZO AND LET ME TELL YOU HE BEAT GENTILE IN RACINE BY OVER $1500 THE SAD PART IS I LIVE IN RACINE. CAN’T BUY LOCAL I GUESS THEY TA WORKED WITH CHUCK RIZZO AND LET ME TELL YOU HE BEAT GENTILE IN RACINE BY OVER $1500 THE SAD PART IS I LIVE IN RACINE. CAN’T BUY LOCAL I GUESS THEY TAKE YOU FOR GRANTED! Chuck will take good care of you not matter what. He got us not only a great deal but took the time to help my wife and have her understand the vehicle in and out. If you are looking for a vehicle this is a place you should always try! If you are from the Racine area CHUCK will make the Racine dealer look sad when it comes to price they are not even in the same boat! More

Very good experience at Honda of Kenosha and with Keri. Friendly, knowledgeable and very transparent about their vehicle prices, various options and financing. Did quite a bit of research before shopping Friendly, knowledgeable and very transparent about their vehicle prices, various options and financing. Did quite a bit of research before shopping for a new vehicle, and this dealership matched the price I intended to receive with a minimal amount of negotiating. If you are in the market for a Honda, it is definitely worth the time to visit this dealership. More

Keri and Cedrick made the entire experience quite pleasant. They took the time to demonstrate the features of the vehicles that we were interested in purchasing. When we reached the point of disuss pleasant. They took the time to demonstrate the features of the vehicles that we were interested in purchasing. When we reached the point of disussing the price, they were open and straight-forward about the reasons for their offer. We eventually reached an agreement and the rest of the process was efficient and informative. More

I was extremely disappointed with the visit that me and my boyfriend had a few days ago. We had to bring our two year old with us because we had no one else to watch him. So we went in there understanding my boyfriend had a few days ago. We had to bring our two year old with us because we had no one else to watch him. So we went in there understanding that we already had been approved for an amount from a credit union in our city, so we had no extra paperwork to do besides a few papers sign. We understood that dealing with the car salesman to lower the price might take a little while but we never assumed 4 1/2 hours! This was ridiculous. The reason for this was the car salesman had gone and talked to my boyfriend knowing that in a few minuets his cousin would be coming in to talk about a car. So while he's helping us he was also helping them. It was so frustrating because this made the process SO much longer than it should have been. He should have given us to someone else when he knew his cousin was coming in. It could have made our experience a lot better. I would not use this place to buy a car!!! If my boyfriend didn't want the car so bad we would have walked out. We had to go back the next day to give them the check for the car and called ahead an hour and a half before we got there and they still were not ready for us. We still had to wait for a lady to have us sign five things. We waited for 2 more hours for this. Don't buy from here! More