Honda of Kenosha

Helpful staff, service department up and beyond Sales Helpful staff, service department up and beyond Sales man Jim is the one to see.most helpful. Alway on time. Kindness matters to me and I am gratef Helpful staff, service department up and beyond Sales man Jim is the one to see.most helpful. Alway on time. Kindness matters to me and I am grateful More

Great customer service and advisor. Shuttle was available upon request both ways at no charge. Would definitely recommend to friends, coworkers and family members. thank you! upon request both ways at no charge. Would definitely recommend to friends, coworkers and family members. thank you! More

One day after my new Pilot was purchased I noticed a gritty film on the paint surface over the entire vehicle. I contacted Jim Spink who in turn contacted Joe Valente in the Service Department. I rece gritty film on the paint surface over the entire vehicle. I contacted Jim Spink who in turn contacted Joe Valente in the Service Department. I received a call from Joe the same day to set up an appointment. When I arrived at the dealer, Joe confirmed the condition of the vehicle and had a loaner car ready for me. Six hours later following a Clay Bar process, Joe called to advise that the Pilot was ready for me to pick up. While I believe that the paint surface condition of the vehicle should have been checked prior to delivery, the decisions and actions carried out on the part of Jim and Joe are commendable and were done with very little delay. Honda of Kenosha is lucky to have both of these individuals on hand and I will not hesitate to let others know what was done for me. I remain extremely grateful. More

The dealership was very clean and I was greeted as soon as I walked in. The employee I worked with was very helpful with all my questions as I walked in. The employee I worked with was very helpful with all my questions More

They were Quick and thorough customer service! Made sure they covered each presenting issue with me. Will definitely continue to come to Honda of Kenosha! they covered each presenting issue with me. Will definitely continue to come to Honda of Kenosha! More

Service was excellent. Easy check in. A complete explanation of work performed and suggested service. All my questions were answered. Friendly staff and very clean. explanation of work performed and suggested service. All my questions were answered. Friendly staff and very clean. More

At HOK, they do a thorough inspection no matter if it's for routine maintenance or unexpected visit. The staff is friendly & the facility is clean and welcoming. for routine maintenance or unexpected visit. The staff is friendly & the facility is clean and welcoming. More

Service was great recall was to take 1 -1/2 hours i think it only took 1/2 hour washed my car looked great very pleased with the service it only took 1/2 hour washed my car looked great very pleased with the service More

Very courteous both while booking the appointment, during drop off, and for pick up. Happy to answer questions and went over work done today and things that will likely be due at next maintenance drop off, and for pick up. Happy to answer questions and went over work done today and things that will likely be due at next maintenance More

Try to sell you additions on the vehicle by saying they are already on the car when they are not. Delivered a VERY dirty car even after telling me it would be detailed. Not good at returning calls. are already on the car when they are not. Delivered a VERY dirty car even after telling me it would be detailed. Not good at returning calls. More