Back

Honda of Kenosha

Bristol, WI

4.7
5,462 Reviews
Home of the Lifetime Powertrain Warranty for all New Vehicles. (see store for details) Since we opened our doors in May of 2010, we have delivered a customer experience that is unmatched in our community. Our team members live in the community but our store is about being a family. We offer amenities like; Flat Screen TV Lounge, Business Lounge with Work-Desks and Free Computers, Free Wi-Fi, Free Starbucks Coffee, Free Shuttle Service for Sales or Service, and a Children’s Playroom. Just a couple of the added incentives that HK customers enjoy are: Complimentary UNLIMITED car washes* Complimentary loaner cars* *See dealer for details
Contact Dealership

12180 77th Street

Bristol, WI

53104

Directions

By Type

Showing 5,462 reviews

May 18, 2021

Very welcoming experience while speaking to the sales person over the phone. Also a welcoming atmosphere when I entered the building. I did not feel judged by anyone because I came to the dealership afte More

by Honda4life
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto Sandoval
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2021 -

Honda of Kenosha responded

Thank you for your business and this five-star review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Congratulations on your new purchase!

May 17, 2021

I’m very pleased with this service department and especially with Sam. I brought a coupon to his attention that I had discovered while waiting for my car and he corrected the bill at once. He is an e More

by brush1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2021 -

Honda of Kenosha responded

We are very happy to hear that Sam provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 17, 2021

Very nice salesperson and manager. I didn’t like the additional dealer installed items that were not in the advertised price. It was items that we didn’t want but had to buy and go over our budget. More

by D.Fiore
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amos Longanecker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory Wilson, Jailene Ramirez
May 18, 2021 -

Honda of Kenosha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we hope you will give us another opportunity to serve you!

May 17, 2021

Great purchase great sale staff. I will buy again! Please keep up the great Customer Service and sales experience! I love my car and already have 4000 miles on it. More

by mh2ofld
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Cutts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Al-Ashi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amos Longanecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory Wilson, Mousa Abuhassan
May 17, 2021 -

Honda of Kenosha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honda of Kenosha.

May 17, 2021

Excellent customer service. Marc was great from the start until the end of rhe visit. The projected time to complere waz on target with expectations. More

by wlgg00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Bardi
May 17, 2021 -

Honda of Kenosha responded

Thank you so much for your kind words for Marc, and for taking the time to leave us this wonderful feedback!

May 17, 2021

Amy was very courteous and responsive. We had to change vehicles and she handled everything very professionally. I would definitely recommend purchase or service here. More

by wi71383bee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Spink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy
May 17, 2021 -

Honda of Kenosha responded

Thank you for taking the time to share your thoughts on working with Amy and our team. We're glad to hear they delivered such a great experience!

May 15, 2021

Service was great .. prompt, efficient and complete. Service people were friendly and helpful. Service area was clean and quiet, coffee was ready and waiting. Honda is a model for other dealerships. More

by faberpegron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Bardi
May 15, 2021 -

Honda of Kenosha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 14, 2021

Was acknowledge as soon as I drove in the garage. Acknowledge as soon as I walked into the service desk area. Joe was very knowledgeable and very nice to deal with. More

by sporty1kid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2021 -

Honda of Kenosha responded

Thank you for choosing Honda of Kenosha! Your feedback and rating mean a lot to us, and we're happy to hear you enjoyed working with Joe. We'll be sure to let him know, and we hope to see you again!

May 14, 2021

Started bringing my car here instead of the other dealer. Rodney was very nice, polite, and good with explaining the service needed. Big thing I like with the Kenosha service dept is a "loaner" cars they usu More

by SteveD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2021 -

Honda of Kenosha responded

Steve, we appreciate your business and our team looks forward to serving you again soon!

May 14, 2021

They undervalued my trade. They told me buying a used model would only save me $1500 from the new model. The deal for my car was $15444 and when I got to the financial guy (after an hour and a half wait) More

by giggle5783
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Melissa Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amos Longanecker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Salesman Donald rees, Mousa Abuhassan
May 31, 2021 -

Honda of Kenosha responded

Thank you for bringing this to our attention. Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. We appreciate all customer feedback as it allows us to learn and make improvements, and we hope that we will have the opportunity to speak with you directly so we can address your concerns.

...
438
...