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Honda of Kenosha

Bristol, WI

4.7
5,848 Reviews
Home of the Lifetime Powertrain Warranty for all New Vehicles. (see store for details) Since we opened our doors in May of 2010, we have delivered a customer experience that is unmatched in our community. Our team members live in the community but our store is about being a family. We offer amenities like; Flat Screen TV Lounge, Business Lounge with Work-Desks and Free Computers, Free Wi-Fi, Free Starbucks Coffee, Free Shuttle Service for Sales or Service, and a Children’s Playroom. Just a couple of the added incentives that HK customers enjoy are: Complimentary UNLIMITED car washes* Complimentary loaner cars* *See dealer for details
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12180 77th Street

Bristol, WI

53104

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Showing 5,848 reviews

September 14, 2021

Fast, friendly service. Shuttle rides to and from work are a huge time saver. Honest evaluations and recommendations for service. More

by chrisyudesign
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
4.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Porter
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Waddell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2021 -

Honda of Kenosha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda of Kenosha.

September 14, 2021

The service writers try there hardest to sell you unnecessary services. Absolutely no customer service at all. They do not return phone calls and when you get a service writer on the phone they are v More

by rtmarsh.14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
JEREMIAH ROSE
Oct 01, 2021 -

Honda of Kenosha responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

September 14, 2021

Service was done quickly with explanations of what needs to be done and what needs to be taken care of during the next visit. More

by Aweis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2021 -

Honda of Kenosha responded

Aweis, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Honda of Kenosha, we look forward to having you as one of our valued customers for many more years to come!

September 13, 2021

The service department is very reliable and does a very good job every time I bring my car in. More

by tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2021 -

Honda of Kenosha responded

Tom, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 13, 2021

The sales side of the dealership is phenomenal, especially Cory and Adam. I would have given full stars but service dept has work to do to improve communications and attitude. Sorry… More

by kckorth
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Al-Ashi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amos Longanecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory Wilson
Sep 13, 2021 -

Honda of Kenosha responded

Thank you for taking the time to share your thoughts on working with Cory, Adam and our team. We're glad to hear we delivered such a great experience!

September 13, 2021

Greeted at the door! Quoted price. Was told car should be done in an hour. Excellent service 👏👍 More

by Lorroli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2021 -

Honda of Kenosha responded

Lorroli, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 13, 2021

I worked with Joe, who is always fantastic. However, my simple oil/fluid change appointment turned into a 4 hour stay at your location due to needed unknown maintenance. Joe kept me updated with increased More

by family8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2021 -

Honda of Kenosha responded

Thank you for taking the time to share your feedback with us. Joe and our service team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 13, 2021

They are always knowledgeable, friendly, and efficient. Work completed accurately and thoroughly. Customer service is not overly aggressive or pushy to get sales. Their focus is on developing repeat custom More

by RcgnzALdy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ritchie Sutton
Sep 13, 2021 -

Honda of Kenosha responded

We appreciate your business and our team looks forward to serving you again soon!

September 12, 2021

Service was great with Joe Valenti as always. Excellent communication and updates throughout the visit. Competing pricing combined with top notch service makes for a very pleasant experience and keeps me a More

by Suzannemflynn89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2021 -

Honda of Kenosha responded

Suzanne, Thank you for choosing Honda of Kenosha, your feedback and rating mean a lot to us. We're glad Joe was able to help, and we hope to see you again!

September 12, 2021

Customer focused, easy to work with on negotiating price, professional and friendly sales team. Courtney did a nice job on understanding our car needs and selling us the car. More

by curtreynolds
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtney Graves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory Wilson
Sep 12, 2021 -

Honda of Kenosha responded

Curt, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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