Back

Honda of Kenosha

Bristol, WI

4.7
5,489 Reviews
Home of the Lifetime Powertrain Warranty for all New Vehicles. (see store for details) Since we opened our doors in May of 2010, we have delivered a customer experience that is unmatched in our community. Our team members live in the community but our store is about being a family. We offer amenities like; Flat Screen TV Lounge, Business Lounge with Work-Desks and Free Computers, Free Wi-Fi, Free Starbucks Coffee, Free Shuttle Service for Sales or Service, and a Children’s Playroom. Just a couple of the added incentives that HK customers enjoy are: Complimentary UNLIMITED car washes* Complimentary loaner cars* *See dealer for details
Contact Dealership

12180 77th Street

Bristol, WI

53104

Directions

By Type

Showing 5,489 reviews

May 27, 2021

this dealer only purpose is to sell amd no courtesy or appreciation from customer or buyer. john step up to serve and made it worthwhile and the porter is very nice to pock us at home and listen to our in More

by mikeparayno
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Courtney Graves
1.0
This rating includes all reviews, with more weight given to recent reviews.
Amos Longanecker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : john, Mousa Abuhassan
May 31, 2021 -

Honda of Kenosha responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

May 26, 2021

Service was quick and the team was friendly. The problem with my car was fixed. Setting the appointment was also easy. They were able to schedule me very quickly More

by Zakarius Ironside
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gina Ruiz
May 26, 2021 -

Honda of Kenosha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

May 26, 2021

The only currency a Service Advisor has is Honesty (or at least the perception of Honesty) and Rodney did a great job convincing me he wanted to get the repair done and NOT do what a previous Service Manager More

by Wyndnwatr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2021 -

Honda of Kenosha responded

Thank you for your business and this review. We're happy to hear that Rodney was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 26, 2021

I was happy with the service due to a safety recall. I was able to get an appointment quickly . The service technician was friendly and courteous. More

by ROB5919
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2021 -

Honda of Kenosha responded

Thank you, Rob, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honda of Kenosha.

May 26, 2021

Wrote a review for Friday May 21, 2021. Never saw it on DealerRater as Manager of the dealership and service manager were very rude and unprofessional. I was a customer of this location for 11 years and a More

by DON.SIELER
Friendliness
Recommend Dealer
No
Employees Worked With
Todd Rohrssen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karmala Sutton
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2021 -

Honda of Kenosha responded

Don, we are sorry this experience occurred and you feel the way you do. We as a company during this times must enforce certain safety standards to ensure all our clients and staff are safe. We strive to be respectful to all our guest and ask for the same respect back while visiting our establishment. I believe Todd spoke with you after the incident and still offered assistance to you.

May 25, 2021

Everyone is very respectful, and the maintenance they perform on my car is outstanding, there the ones who keep me up to date on my service when needed... More

by BRIAN Balli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karmala Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Graves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Valente
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Semik, Gina Ruiz
May 25, 2021 -

Honda of Kenosha responded

It has been a pleasure serving you, Brian. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Honda of Kenosha, we look forward to having you as one of our valued customers for many more years to come!

May 25, 2021 -

BRIAN Balli responded

You Always will, don’t trust anyone else!!

May 25, 2021

Easy to work with. Negotiated a deal online, very little haggle and fair price. I'm overall happy with the deal and everyone we worked with. We were really happy with David Cutts. Prior to arrivingat Ken More

by jeanith101
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Cutts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amos Longanecker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melanie Friedrich, Mousa Abuhassan
May 25, 2021 -

Honda of Kenosha responded

Thanks for sharing your thoughts about your experience with David here at Honda of Kenosha. We appreciate your business and hope to see you again soon!

May 25, 2021

Always such a pleasure working with Joe Valente! He always makes sure that my car is in top order so that I can make it to my various jobs and tasks. I can never say enough about what a caring individu More

by lda53168
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2021 -

Honda of Kenosha responded

Thank you so much, Ida, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you always find your experience with Joe to be a positive one at Honda of Kenosha. Please don't hesitate to reach out if you need anything else.

May 24, 2021

Marc Bardi was really good to work with. He was responsive to phone calls and advocated for us to Honda to bring costs down. The work was done in a timely manner. More

by JAK482
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Bardi
May 25, 2021 -

Honda of Kenosha responded

We are very happy Marc provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 24, 2021

I use this location to keep my 2014 Pilot in good running order especially on long road trips out to the Wild West beep beep More

by Mary.C.Hermanson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Rohrssen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ritchie Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy, Gina Ruiz, Marc Bardi
May 25, 2021 -

Honda of Kenosha responded

Thank you so much, Mary, for your kind words, and for taking the time to leave us this wonderful feedback!

...
438
...