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Honda of Kenosha

Bristol, WI

4.7
5,455 Reviews
Home of the Lifetime Powertrain Warranty for all New Vehicles. (see store for details) Since we opened our doors in May of 2010, we have delivered a customer experience that is unmatched in our community. Our team members live in the community but our store is about being a family. We offer amenities like; Flat Screen TV Lounge, Business Lounge with Work-Desks and Free Computers, Free Wi-Fi, Free Starbucks Coffee, Free Shuttle Service for Sales or Service, and a Children’s Playroom. Just a couple of the added incentives that HK customers enjoy are: Complimentary UNLIMITED car washes* Complimentary loaner cars* *See dealer for details
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12180 77th Street

Bristol, WI

53104

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Showing 5,455 reviews

May 14, 2021

Was acknowledge as soon as I drove in the garage. Acknowledge as soon as I walked into the service desk area. Joe was very knowledgeable and very nice to deal with. More

by sporty1kid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2021 -

Honda of Kenosha responded

Thank you for choosing Honda of Kenosha! Your feedback and rating mean a lot to us, and we're happy to hear you enjoyed working with Joe. We'll be sure to let him know, and we hope to see you again!

May 14, 2021

Started bringing my car here instead of the other dealer. Rodney was very nice, polite, and good with explaining the service needed. Big thing I like with the Kenosha service dept is a "loaner" cars they usu More

by SteveD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2021 -

Honda of Kenosha responded

Steve, we appreciate your business and our team looks forward to serving you again soon!

May 14, 2021

They undervalued my trade. They told me buying a used model would only save me $1500 from the new model. The deal for my car was $15444 and when I got to the financial guy (after an hour and a half wait) More

by giggle5783
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Melissa Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amos Longanecker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Salesman Donald rees, Mousa Abuhassan
May 31, 2021 -

Honda of Kenosha responded

Thank you for bringing this to our attention. Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. We appreciate all customer feedback as it allows us to learn and make improvements, and we hope that we will have the opportunity to speak with you directly so we can address your concerns.

May 13, 2021

Great service. Shuttle ride was immediate. Service advisor was very nice and helpful. He even went above and beyond in finding alternative parts to fix the car. More

by snkschmidt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2021 -

Honda of Kenosha responded

Thank you for sharing your thoughts about your experience with Honda of Kenosha. We appreciate your business and hope to see you again soon!

May 12, 2021

I wouldn't have bought this vehicle of i knew of all the problems we would have a month after purchase. Trevor was a great salesmen though! More

by Kaykaymillard1993
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Trevor Griffiths
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2021 -

Kaykaymillard1993 responded

Salesmen tervor was the greatest but over all Honda needs to get it together

May 12, 2021

Best dealer I ever worked with. Work is done right the first time. They are honest and professional. Easy to schedule appointments. Always prompt and efficient More

by JDYNKOW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2021 -

Honda of Kenosha responded

Thank you for the kind words for our service department! We truly appreciate you taking the time to leave us this fantastic, five-star review! We look forward to sharing your compliments with our team. Please don't hesitate to let us know if we can be of further assistance.

May 12, 2021

Service was very thorough. We were informed by Rodney every step of the way. We were allowed to use courtesy vehicle while our vehicle was getting repaired. This saved us a lot of time and stress. More

by barbaramccourt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2021 -

Honda of Kenosha responded

Thank you so much for your excellent review, Barbara! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Rodney to be a positive one at Honda of Kenosha. Please don't hesitate to reach out if you need anything else. We're always happy to help.

May 12, 2021

Service was what I expected from Honda, car was ready in a timely manner, shuttle service was outstanding, can’t think of any more words to describe. More

by thebushies1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2021 -

Honda of Kenosha responded

Thank you for your business and this five-star review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 12, 2021

Great service department. The staff was very friendly and prompt service. The service technician explained everything that was going to be done and was pleasant to deal with. More

by LBOSCOLULU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2021 -

Honda of Kenosha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honda of Kenosha. Thank you for your business.

May 11, 2021

This was a far different experience than any I have had previously. The salesman was very knowledgeable and asked what my expectations were for the new car. More

by pry51
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Spink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amos Longanecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory Wilson
May 12, 2021 -

Honda of Kenosha responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Honda of Kenosha!

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