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Honda of Kenosha

Bristol, WI

Overview
Employees
Reviews
Vehicles
4.7
5,586 Reviews
Home of the Lifetime Powertrain Warranty for all New Vehicles. (see store for details) Since we opened our doors in May of 2010, we have delivered a customer experience that is unmatched in our community. Our team members live in the community but our store is about being a family. We offer amenities like; Flat Screen TV Lounge, Business Lounge with Work-Desks and Free Computers, Free Wi-Fi, Free Starbucks Coffee, Free Shuttle Service for Sales or Service, and a Children’s Playroom. Just a couple of the added incentives that HK customers enjoy are: Complimentary UNLIMITED car washes* Complimentary loaner cars* *See dealer for details
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12180 77th Street

Bristol, WI

53104

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Showing 5,586 reviews

June 29, 2021

David was extremely professional and a pleasure to work with. More

by gabby0828
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Cutts
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 29, 2021 -

Honda of Kenosha responded

Gabby, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that David met your expectations. Thank you again for choosing Honda of Kenosha, we look forward to having you as one of our valued customers for many more years to come!

June 28, 2021

We are so glad we stopped in at Honda Kenosha. Cory was extremely helpful from the moment we walked in. Randy made the whole process easy and understandable. More

by ktteach07
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amos Longanecker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory Wilson
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Jun 28, 2021 -

Honda of Kenosha responded

Here at Honda of Kenosha, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience working with Cory and Randy, and it was a pleasure having you at the dealership. We appreciate your review!

June 28, 2021

Service completely as expected. Timely completion. Very professional service department staff. More

by JMASI1
Recommend Dealer
Yes
Employees Worked With
Ritchie Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 28, 2021 -

Honda of Kenosha responded

Thank you so much for your kind words for Ritchie, Rodney and our service team. We appreciate you taking the time to leave us this wonderful feedback!

June 28, 2021

Excellent service. Look forward to visiting your company in the future. More

by cjack226
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 28, 2021 -

Honda of Kenosha responded

Thank you for taking the time to share your thoughts on working with Sam and our team. We're glad to hear we delivered such a great experience!

June 28, 2021

Amazing!!! This is the first time in 6 years the tire pressure warning light did not come on 10 miles down the road after having the tire rotation performed. 🤗 More

by joy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 28, 2021 -

Honda of Kenosha responded

It's great to hear that Rodney was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Honda of Kenosha!

June 28, 2021

Found the service advisor to be condescending. Also,I was advised I was no longer eligible for the shuttle because I was a mile and a half past the 10 mile mark.Had to make arrangements for a ride at the More

by s.mo73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Bardi
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Jun 28, 2021 -

Honda of Kenosha responded

We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

Jul 15, 2021 -

Honda of Kenosha responded

We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

June 28, 2021

FriendlyLet me know what needed to be doneGot done Friendly Let me know what needed to be done Got done quickly More

by aaltergo.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 28, 2021 -

Honda of Kenosha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Rodney and our team, and we look forward to working with you again.

June 28, 2021

Good service done on time & recommended other items to be fixed such as tire rotation. More

by balabagno11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 28, 2021 -

Honda of Kenosha responded

We appreciate your business and our team looks forward to serving you again soon!

June 28, 2021

The repair of my A/C, was great but they always try to get more service out of my vehicle than is needed. More

by mrk2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Bardi
Report | Print
Jun 28, 2021 -

Honda of Kenosha responded

Thank you for choosing Honda of Kenosha, your feedback and rating mean a lot to us. We're glad Marc and Rodney were able to help, and we hope to see you again!

June 28, 2021

Leslie Hacker said she was very confident I was going to get the deal I was looking for when I get there the Sales Rep said “there’s no way we can get there”. I wasted my time plus Mousa the “manager” was More

by Casandra Flores
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jim Spink
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mousa Abuhassan
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Jul 01, 2021 -

Honda of Kenosha responded

Casandra, Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

Jul 02, 2021 -

Casandra Flores responded

My phone number is 708-566-7655.

Jul 15, 2021 -

Honda of Kenosha responded

Casandra, Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. We hope to speak to you soon in order to address your concerns in detail.

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