Back

Honda of Kenosha

Bristol, WI

4.7
5,770 Reviews
Home of the Lifetime Powertrain Warranty for all New Vehicles. (see store for details) Since we opened our doors in May of 2010, we have delivered a customer experience that is unmatched in our community. Our team members live in the community but our store is about being a family. We offer amenities like; Flat Screen TV Lounge, Business Lounge with Work-Desks and Free Computers, Free Wi-Fi, Free Starbucks Coffee, Free Shuttle Service for Sales or Service, and a Children’s Playroom. Just a couple of the added incentives that HK customers enjoy are: Complimentary UNLIMITED car washes* Complimentary loaner cars* *See dealer for details
Contact Dealership

12180 77th Street

Bristol, WI

53104

Directions

By Type

Showing 5,770 reviews

September 09, 2021

I didn’t have a terrible experience, but there was nothing outstanding either. I felt more like an inconvenience rather than a customer. Certain things were never mentioned, like the free car washes More

by Customer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory Wilson, Jailene Ramirez, Mousa Abuhassan
Sep 09, 2021 -

Honda of Kenosha responded

Thank you for your honest feedback. We strive to make sure that all of our customers leave happy, and we are sorry to hear that our customer service wasn't up to par in this case. Thank you for bringing it to our attention, and please don't hesitate to reach out if we can be of any assistance. We hope you will continue to enjoy your new vehicle!

September 09, 2021

I am a proud owner of at 2016 CRV and I bring it to the Kenosha dealer for oil changes and tune ups because the prices are reasonable and for the most part the staff has been honest with me about what need More

by CONNIE.2424
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2021 -

Honda of Kenosha responded

Thank you for the kind words, Connie, for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

September 08, 2021

Good, prompt service. Greeted as soon as I drove in. Mr. Valente was ready and eager to address my concerns. A pleasant experience. Five stars.9 . More

by white honda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2021 -

Honda of Kenosha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Joe to be a positive one at Honda of Kenosha. Please don't hesitate to reach out if you need anything else.

September 08, 2021

Be prepared to feel like you were transported into a used car lot. I was told I needed new tires, even though I purchased new ones less than 10,000 miles prior. Every time I go in for service I feel like I a More

by pblc42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Valente
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2021 -

Honda of Kenosha responded

We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

September 08, 2021

I wish I would have been informed of a needed repair before leaving. I had to return for that work. The work was performed well More

by larrysusanwatson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JEREMIAH ROSE
September 08, 2021

i called the 800 number. not very helpful i believe the call center guy never even owned a car. not very helpful. came in for express service. joe was great. he listened to me .told me the wait time. he ov More

by cgr2529
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2021 -

Honda of Kenosha responded

Thank you for taking the time to share your thoughts on working with Joe and our team. We're glad to hear we delivered such a great experience!

September 06, 2021

Great dealership I have had great service on my CRV and the service people have been great especially Joe he is very informative . I will always have all my automotive service don at Honda of Kenosha More

by lucyebner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Haggerty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amos Longanecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2021 -

Honda of Kenosha responded

It's great to hear that Joe was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks, Lucy, for choosing Honda of Kenosha!

September 06, 2021

Joe V was awesome from the first (phone) contact! He was there to greet me and to verify my info and my car issues. He was prompt to call as soon as diagnostics were done to my car. And explained the More

by mercy2310
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2021 -

Honda of Kenosha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 04, 2021

I live in Illinois but work in Pleasant Prairie and I brought my car to your Honda dealer as it is close to my work given the way I was treated and how everything was handled I will now bring all my busi More

by j.w.costello
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2021 -

Honda of Kenosha responded

Thank you for choosing our dealership! We're always happy to help in any way possible. Come back soon if there's anything else that our team can assist you with!

September 04, 2021

Was fine to deal with intially, but did not care after getting my money. Also has plenty of mandatory add-ons which inflate their prices. More

by Jack
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Adam Al-Ashi
3.0
This rating includes all reviews, with more weight given to recent reviews.
Amos Longanecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2021 -

Honda of Kenosha responded

Thank you for providing this feedback, Jack, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

...
432
...