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Honda of Kenosha

Bristol, WI

4.7
5,686 Reviews
Home of the Lifetime Powertrain Warranty for all New Vehicles. (see store for details) Since we opened our doors in May of 2010, we have delivered a customer experience that is unmatched in our community. Our team members live in the community but our store is about being a family. We offer amenities like; Flat Screen TV Lounge, Business Lounge with Work-Desks and Free Computers, Free Wi-Fi, Free Starbucks Coffee, Free Shuttle Service for Sales or Service, and a Children’s Playroom. Just a couple of the added incentives that HK customers enjoy are: Complimentary UNLIMITED car washes* Complimentary loaner cars* *See dealer for details
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12180 77th Street

Bristol, WI

53104

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Showing 5,686 reviews

August 12, 2021

Went in for an oil change tire rotation and auto Butler everything was fine except the auto Butler my leather interior was supposed to be conditioned and when I got the vehicle back it was plainly obvious More

by ryansj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Rohrssen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gina Ruiz, Marc Bardi
Aug 12, 2021 -

Honda of Kenosha responded

Hello Ryan, Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please feel free to reach out directly.

August 12, 2021

They sold me a lemon for 6,000 I then put another 3,000 over the first two times it's been to the mecanic, and it's in again for the third time. This is not on. Imdo not buy a vehicle from this place, even More

by Nicholas De Raimo
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cory Wilson, Mousa Abuhassan
Aug 29, 2021 -

Honda of Kenosha responded

Thank you for your review, Nicholas. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

August 12, 2021

Very pleased with service. Only issue was not being picked up to get my vehicle after being completed. After waiting 45 minutes, I had to call again for the shuttle. More

by bikerclown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2021 -

Honda of Kenosha responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. We do apologize for the long wait for the Shuttle. If there is anything we can assist you with in the future, please let us know.

August 11, 2021

Great service, patient with customers and able to answer all questions thoroughly. Sales Manager was able to meet my expectations when it came to pricing. More

by alhamjarabaa4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Marti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Griffiths
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mousa Abuhassan
Aug 12, 2021 -

Honda of Kenosha responded

Thank you for choosing Honda of Kenosha, your feedback and rating mean a lot to us. Congratulations on your new vehicle! We're glad we were able to help, and we hope to see you again!

August 10, 2021

good attention from the person who helped us and explained the operation of the truck and the advice he gave us helped us make a good purchase decision More

by Judithivanmartinez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto Sandoval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2021 -

Honda of Kenosha responded

Thank you for sharing your thoughts about your experience with Honda of Kenosha. We appreciate your business and hope you enjoy your new truck!

August 10, 2021

Service was great, the only issue I had was the oil change sticker/oil life for my car was not updated to the correct mileage. More

by bdub025
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2021 -

Honda of Kenosha responded

Thank you for taking the time to leave us a review. We're glad to hear that our service was great. We do, however, apologize that we didn't give you an updated sticker. We appreciate your business here at Honda of Kenosha.

August 10, 2021

Sam was very helpful and courteous. I appreciated his kind demeanor and patience with my questions. The service was done in a timely manner and communication was fantastic More

by JCOLP1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2021 -

Honda of Kenosha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda of Kenosha.

August 09, 2021

I was very aggravated bc I originally made my appointment for Tuesday 8/3, but when I arrived & the rep was checking me in he said that I wasn’t eligible for the complimentary oil change bc my car was NOT ce More

by kpolster1026
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Waddell
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Bardi
Aug 10, 2021 -

Honda of Kenosha responded

Thank you for your feedback. We are disappointed to hear that your experience with us has not been an entirely positive one, and we apologize for the challenges you have faced. Please reach out to us and provide your contact information and I will be in touch shortly as I would appreciate the opportunity to try and find a way to turn this around for you.

August 09, 2021

My work was done well and they did a great job washing my car. I recommend Honda of Kenosha to anyone looking for a great service experience. More

by Akrossi086
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremiah Rose
Aug 09, 2021 -

Honda of Kenosha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 09, 2021

Don our salesman was informative and efficient. Stress free car buying experience. Love the features and styling of the Honda Pilot elite. Thanks for a good experience. More

by lindag22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amos Longanecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don rees
Aug 09, 2021 -

Honda of Kenosha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Don here at Honda of Kenosha. Congratulations on your new Honda Pilot elite, Linda!

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