Honda of Kenosha

Melissa is very fair and helpful. I had a little problem with at used car I purchased at Honda of Kenosha and she helped me out without any hassle. She she was very fair and took care I had a little problem with at used car I purchased at Honda of Kenosha and she helped me out without any hassle. She she was very fair and took care if it pretty quickly. She definitely made me a satisfied customer. More

Rudest of them all She did nothing but talk down to my husband and I. We have been trying tonget in contact with her for 3 months to cancel our warranty so we wouldn't h She did nothing but talk down to my husband and I. We have been trying tonget in contact with her for 3 months to cancel our warranty so we wouldn't have to deal with this dealership ever again and she refuses to contact us and give us our money back. Do not purchase from dealership! However the actual salesman was nice and helpful. But even with that I will not recommend this dealership to anyone More

Cory and Roberto great to work with on New Honda purchase Went with family member to look at new cars. The salesman, Roberto, did a great job showing us some nice cars, no high pressure, and very knowledgeab Went with family member to look at new cars. The salesman, Roberto, did a great job showing us some nice cars, no high pressure, and very knowledgeable. Cory was also great to deal with in the end and made everything work out as needed. Very happy with the new Honda purchase. Thanks! Ron More

very Happy with Jesus sales Lead very professional my rating was based on my sales lead Jesus. the fiance officer was very rude refused to shake my hand when i went in to sign the paper work, I told h my rating was based on my sales lead Jesus. the fiance officer was very rude refused to shake my hand when i went in to sign the paper work, I told him up front not to run another credit check I was already approved through my credit union but he ran one. Also there was a difference of over $500.00 dollars on the purchase agreement that what we were told and had signed a paper for the agreed amount. which is a lot of difference to me being on a fixed income i am retired and my husband retired.I dont know if he treats all customers that way or just the ones that dont do there finaceing through Honda I will highly recommend Jesus to any one but not the finance officer i had to deal with very rude even when I returned with the check the very next morning for the full amount . More

New Honda I went in looking for a new car. Jesus helped me get the price i wanted and was very professional. Great salesman! Would recommend to see Jesus if I went in looking for a new car. Jesus helped me get the price i wanted and was very professional. Great salesman! Would recommend to see Jesus if you need a new or used car. More

Great experience, service is outstanding My wife purchased a Pilot from HOK and from beginning to end, their sales staff was respectful, professional, and fantastic to deal with. We've have My wife purchased a Pilot from HOK and from beginning to end, their sales staff was respectful, professional, and fantastic to deal with. We've have some minor issue with our used car post purchase, and Melissa, Manager of Customer Relations, was extremely helpful in arranging a loaner to accomodate us, and notifying fellow staff members at the dealership; hopefully resolving our issue. Melissa responded to our message almost instantly, even during her off business hours, and had everything arranged and followed up with us the next morning. That type of service is hard to come by. Thank you Melissa More

The way car shopping should go! Roberto was awesome from the start. Warmed up a Pilot for us to test drive in sub-zero temperatures. Followed up on our visit without being overbeari Roberto was awesome from the start. Warmed up a Pilot for us to test drive in sub-zero temperatures. Followed up on our visit without being overbearing. Made the purchase of our car a pleasure and spent time explaining the features of our car to us. We had a problem with some detailing we had after the purchase of our car and Roberto had a service advisor call me with in 5 minutes of getting off the phone. Very approachable and easy to work with. More

Service department Just wanted to let you all know how impressed I was with my first auto butler appointment. They detailed my car inside and out and and it smells and Just wanted to let you all know how impressed I was with my first auto butler appointment. They detailed my car inside and out and and it smells and looks brand new. Wow just wow.. great experience overall from the moment I dropped off to the moment I picked my Honda hrv up.. thank you again.. Kathy More

Trade in/New Car Purchase I was recently in a car accident and I contacted Melissa at Honda of Kenosha for assistance with what amount of diminished value I could expect on my I was recently in a car accident and I contacted Melissa at Honda of Kenosha for assistance with what amount of diminished value I could expect on my Pilot that was being repaired. She obtained the information I was looking for from a used car manager at the dealership. When I made the decision to trade in my current vehicle and purchase a new Pilot, she set up an appointment for me to come in and speak with Anthony Lee. Melissa is an extremely helpful resource at Honda of Kenosha. I really enjoyed working with Anthony Lee during the process of my trade in/new car purchase. He was very informative, never pressuring and truly listened to my unique situation. I feel like he orchestrated the best deal possible for me. I left feeling satisfied with my purchase and feeling like Honda of Kenosha really wanted my business. More

Excellent Staff was very friendly, great customer service. Got approached right away by Jesus Marti which helped me get the vehicle that I had been looking for. Staff was very friendly, great customer service. Got approached right away by Jesus Marti which helped me get the vehicle that I had been looking for. More